Rude & Unprofessional
Review:
I have a freightliner, sprinter van and want a key fob made.
Terrible customer service. I called to get a quote for a key fob, and they told me a technician would call me back. When he finally called—about 45 minutes to an hour later—I missed the call. Because of that, I was told I’d have to schedule another appointment just to speak to someone for a simple quote.
I asked if I really needed to reschedule just to get a price, and they confirmed that was the only option. Frustrated, I checked my missed calls and called back, explaining that I just needed a quote. The technician then said he’d have to transfer me to customer service. I told him I didn’t need customer service, just a price—at which point he hung up on me.
This company is completely unprofessional. If you value your time, avoid them. I do not recommend their service at all.
If I could give them a zero, I would.
There’s two locations in Mansfield and I’m not sure which one it was but they’ll know once they see this review