They do not deserve even 1 star
They do not even deserve 1 star. We called them after our keys we locked in our car during negative degree whether. First the representative on the phone quoted us more then thr website did for the service. When we asked about the price difference he quickly lowered to the websites quote. They then charged our card 165 dollars and guaranteed a locksmith would be there in 30 minutes. After 20 minutes of waiting we recieved a text notification stating that they could not find anyone and that they would refund our money and we would see it in 3 to 5 businesses days. The only problem with that is now our money is tied up in the banking system and we no longer have the money to hire a different locksmith. All because they charged us before they had insured a locksmith was available. We then spend the next hour and a half on the phone with their customer service, who failed to realize how big of an issue they had just created and refused to help. Instead they just kept stating they were returning the money. They are not a reputable service. Your better off calling a 24 hour local tow service then using this company.
