key2code Reviews 40

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid. Key code was correct. Key profile was correct. But on the wrong key. Tried to get incontact over a week as you just have an email no phone. Tried the online query form also. Dont trust this c... See more

Rated 2 out of 5 stars

Poor customer services. Poor description of item. Needed a key cut, searched the key code & ordered what I believed to be the correct key. Code2Keys supplied the key, but this was very different... See more

Rated 5 out of 5 stars

Ordered a replacement key for my motorbike. Just sent a photo and the key arrived in 2 days. Unfortunately didn't work but sent message and within 2 days a new working one arrived. Fantastic custom... See more

Rated 5 out of 5 stars

Needed a key for the ignition to a 50 year old motorcycle and ordered via the web page. The original key was unusual in a couple of details and the first key sent did not work but by supplying Gary wi... See more

Company details

  1. Locksmith
  2. Locks Supplier

Information provided by various external sources

Need Keys cut to code?, then K2C key2code online key cutters can help, easy key search and ordering of roof box keys, filing cabinet keys, garage door keys ect, all keys shipped via secure royal mail postage


Contact info

2.6

Poor

TrustScore 2.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service...

Excellent service.... Ordered on Tuesday afternoon, providing just a photograph of the key, as I couldn't find the code.
Keys delivered on Thursday morning and are PERFECT.
Many thanks for your efficient service

April 21, 2022
Unprompted review
Rated 1 out of 5 stars

Chance didn't pay off.

Ordered a key using the code from original key. The key I received had a totally different cut. Sent a pic of the original and purchased key side by side to show how different they were and was told I got what I ordered. Payed through PayPal so should get my money back.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Low prices, great customer service!

I was skeptical after reading the reviews here but decided to make a big purchase anyway. Delivery did take 4 days, a little longer than i had expected but not an issue. Ordered a bunch of kaba keys, and they all were correct and worked fine, except one of them where it was incorrectly cut. I raised the issues with Gary and got a response the next day saying a new one will be sent out for me and dispose of the non working one. New one came and it did indeed work. I am very happy with this company and would order again as i do need some more keys and this seems to be some of the cheapest places i’ve come across.

September 19, 2021
Unprompted review
Rated 1 out of 5 stars

replacement triumph key

Ordered a replacement triumph motorcycle key with the code. The key that arrived was laughably different and obviously didn’t work. I could have done better myself with a blank and a nail file!
Not surprisingly they haven’t replied to my e mails.
Seems very much like a scam company!
Don’t waste your money!!

July 20, 2021
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Key received promptly but didn’t fit. I’ve sent 2 emails requesting a replacement key that fits or a refund but to date not received a response.

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Five star service

Five star service. Ordered keys for 40yr old z1100.
Ordered sat received Tues excellent fit.
Would use company again.
Do feel for guys who have fallen foul of the postal service.

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY…

If I could have given less than 1 star I would have!
Ordered and paid for two keys to be cut from code and never received anything, when I chanced to see what was happening I was told sent out via Royal Mail in franked parcel. I would have to take it up with them! Royal Mail said it was the senders responsibility to chance undelivered items, never got any response from Gary at key to code again after this. AVOID THIS COMPANY LIKE THE PLAGUE (OR COVID!)

September 21, 2020
Unprompted review
Rated 1 out of 5 stars

Very Poor Service! Ordered two keys to code FK 957

Ordered two keys to code FK 957, when they arrived they were different to each other and to big for the lock.
The company won't answer emails, their own email to me asking for a review doesn't work when you attempt a response. Their facebook link goes to a Web designer in Pakistan.

A thoroughly poor experience and all to get £15 out of a client by supplying an unusable product.

Ian Martin Australia

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Kawasaki GPZ500S

Just received a replacement key for my Kawasaki GPZ500S. Fits perfectly, took 5 days (including the weekend).
Delighted with the service.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a key for a 40 year old…

I ordered a key for a 40 year old motorcycle and to be honest i expected it not to be perfect.
How wrong I was, it worked seamlessly.
I am coming back here for my keys in the future. Cheers guys top job and I am very happy.

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Spare HISS key for 2005 CBR

Ordered a spare HISS key for my 2005 Honda CBR using the code from the original key plate. The key arrived in a couple of days and fits perfectly. Would recommend Key2code and would use again in future.

December 1, 2019
Unprompted review
Rated 1 out of 5 stars

Key dose not fit

Key dose not fit. The cut is different. When i email Gary. He told me the key was to long this was my fault due to me asking for a longer key and not the cut, i wish I could up
Load the picture of the two keys, you can see the keys are cut wrong. Do not use this company. The email was threatening and rude very poor customer service.

July 9, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I had given the wrong key type, they found out from Kawasaki the correct one and sent me a working key and the problem was turned around in a couple of days.

June 16, 2019
Unprompted review
Rated 1 out of 5 stars

ordered a key quoting my…

ordered a key quoting my keycode,received the new key which clearly was too large and the wrong type although my keycode card for my ktm was correct,i sent them a photo of my key but they did not offer to replace or refund my £16.95.i ended up going to timpsons who quickly made a key and it cost £6.95,you decide but obviously not impressed with key2code

June 16, 2018
Unprompted review
Rated 5 out of 5 stars

Ordered spare key for my motorcycle

Ordered spare key for my motorcycle on Tuesday ...shipped same day and received by next day ..... key fits all 3 locks on bike perfect ..... soon as seen the price of £9.99 I stopped searching the net on other sites which were vastly more expensive ..... highly recommended ...they do all sorts of keys not just car/motorbikes

January 10, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look