Keycarsbedford Reviews 

4
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve pre booked the car,and it arrived…

I’ve pre booked the car,and it arrived 15 minutes late , I’ve had to call them 3 times , I’ve received no apology nor any explanation to why the driver was so late . It wasn’t the first time I’m ordering car from key cars and they’ve constantly let me down . I really don’t recommend this place unless you want to wait for your pre booked car for 15 minutes

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

beware of this company as they keep the pre-booking holding charge when you have paid the fare!

I had used this company on several previous occasions without any problems previously however after my last experience I will never use them again! In November I pre-booked a taxi to take me to and from a christmas do that I was attending in mid-december. On the site it mentioned that there would be a pre-booking holding charge that would be held and returned on payment of the fare when taking the taxi journey. I paid the fares at the destinations of my taxi journeys having been told that the holding charges would be cancelled by the taxi drivers on receipt of the fares. However on checking my account I realised that the holding charges had already been taken from my bank account and despite several emails and telephone calls it has taken the bank getting involved and until recently for the money to be returned to me in full for the prebooking holding charges. Do not use this company they advertise being cheap but rip you off in this way!

December 13, 2024
Unprompted review

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