Key Conveyancing Solicitors  Reviews 1,423

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication, mentioning that their emails, questions, and requests were ignored. A few other people also felt that the company's representatives occasionally provided inaccurate information or lacked basic knowledge of the conveyancing process, leading to frustration and delays, especially in non-straightforward cases.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professional, efficient, and smooth... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the online system easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Members of staff made my experience great. The attentiveness and the patients and dedication with helping me complete each task on the portal. I was very Impressed with Natasha George who was dealing... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sale of my property

We recently exchanged the sale of my property, and I cannot recommend Harry and the team enough. What turned out to be an incredibly complex and challenging transaction was handled with absolute professionalism from start to finish. If you’re looking for a conveyancer who is knowledgeable, responsive and genuinely committed to achieving the best outcome for their client, Harry is exceptional.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Moving house is stressful enough, we were close to exchange, when our previous Solicitors stopped trading with no notice!

Fortunately, our Estate Agents recommended Key Conveyancing, who were absolutely, fantastic, Justin and his team have been excellent, we could not fault them.

We had 33 queries from our buyer that needed to be answered, all of this was done with professionalism and just as important regular communication, within a very limited timeframe.

We completed on time.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Olivia and team at Key Conveyancing…

Olivia and team at Key Conveyancing were excellent! We’ve moved home a number of times and this is the first time we’ve used them and they were by far the best! Very responsive to queries and on the ball with everything.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Buying our last home

We engaged Key Conveyancing on the recommendation from a friend. It is hopefully going to be the last house that we will need to buy. It's the house that my wife and I have spent a life time working towards being able to afford.

The team at Key Conveyancing were friendly, efficient and professional. Most importantly for myself and my wife was they were always available to take a call, answer questions or clarify a concern.

I wouldn't hesitate to recommend them.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot fault Key at all

I cannot fault Key at all! What should have been a very straightforward house sale turned into a 9 month ordeal due to things out of Keys control. As a team, they went above and beyond to make sure we completed before my mortgage expired and as a FTB I couldn’t asked for more when it came to updates and answering all my questions. I have to give a big thank you to Annabelle and Emily in particular who battled through this case, but thank you to all who I dealt with, as I finally have the keys to my first home.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Completed house purchase in 4 weeks!

Olivia and Charlie helped me through the process as a first time buyer. We closed a property extremely quickly (4 weeks) with everything going as smooth as it could possibly go.

Brilliant service, would recommend them and I would happily use Key Conveyancing again.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, very professional

My experience with key conveyancing was perfect. They handled everything in a prompt and timely manner and Tasha kept me informed all along the way.
My experience was that good that I am now getting them to process my purchases of a new property.
My first sale of a property that I never felt stressed about.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

We used Key Conveyancing for both our flat sale and our new house purchase, and they were excellent throughout. Communication was consistently clear and timely, and their online portal made it really easy to track progress and upload everything needed. All paperwork was sent swiftly, response times were great, and the whole process felt smooth and well organised. Really impressed with the service and the pricing. Would definitely recommend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Help

After a simple onboarding process we were helped all the way through the sale of our home by Olivia Wright and her team. All our questions were answered promptly, solutions found where required and we received a high quality level of service throughout. I’d highly recommend Key Conveyancing.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

House sale

I have recently completed on my house sale with Key Conveyancing and I would thank the team who worked on this, in particular Natasha. What is a stressful experience was made less so by Natasha's knowledge and professional approach. She also has a very positive and cheery manner which made the process so much more bearable.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

From start to exchange Key Conveyancing…

From start to exchange Key Conveyancing have been brilliant, regular updates and advice. Olivia has provided exceptional service and I would recommend them to anyone who needs to use a conveyancer. 5* service all round.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Sam Kelly.

Great experience with Sam Kelly.

Highly responsive and worked well with the other solicitor, estate agents, surveyors and other professionals involved in the sale.

Definitely recommend!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

The staff made my tasks or goals for the process clear and easy to understand, as well as keeping in contact to help me every step of the way. I appreciated the help for my first move.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Highly Reliable

I have been using Key Conveyancing for all of my BTL property purchases and I honestly could not be happier with their service.

What really stands out is their communication. They consistently keep me updated at every stage of the process, so I am never left wondering what is happening. They are also very proactive, regularly chasing the vendor solicitors to make sure things keep moving. That makes a huge difference, especially in property transactions where delays are common.

They are professional, responsive and genuinely on top of their cases. It gives me real confidence knowing my purchases are in safe hands.

I would strongly recommend Key Conveyancing to anyone looking for a reliable and efficient conveyancing service. They are absolutely fantastic.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Superstars!

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was second to none. We’re so grateful for all of their support, and wish both them and the whole team at Key Conveyancing the best for the future.

February 13, 2026
Unprompted review

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