Key Conveyancing Solicitors  Reviews 1,426

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication, mentioning that their emails, questions, and requests were ignored. A few other people also felt that the company's representatives occasionally provided inaccurate information or lacked basic knowledge of the conveyancing process, leading to frustration and delays, especially in non-straightforward cases.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professional, efficient, and smooth... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the online system easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Members of staff made my experience great. The attentiveness and the patients and dedication with helping me complete each task on the portal. I was very Impressed with Natasha George who was dealing... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly, approachable and efficient

Innocent and Ellie were both friendly and easy to talk to. Everything was handled efficiently and communication was good. The whole process was so much easier than when I last moved 20+ years ago.
Thank you ☺️

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Key conveyancing are brilliant.

I can't thank Megan, Inaya and Justin enough. Always there when I needed them. They put up with my stressed calls with empathy and they never dropped the ball once. Totally recommend key conveyancing 100 per cent.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Team - Highly reccommended

The team working on our sale and purchase were amazing. They kept us informed of all steps and progress and were very attentive to calls and emails. When the exchange came close and the stress of the sale/purchase increased, the team where supportive and reassuring to ensure a smooth exchange and completion was achieved. They kept all parties involved in the chain informed, as well as ensured a smooth transition of queries were exchanged in a timely manner. All information provided for our purchase was detailed and was accompanied by a comprehensive explanation of instructions or documents. An extra special mention to our assistant case handler who was fantastic, even with out post completion queries and the bouts of hysteria buyers/sellers quite often have in the process. We would highly recommend Key Conveyancing Solicitors, they won't confuse you with legal jargon or leave you hanging, waiting for a call/email back.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

The PT Bedford team at Key Conveyancing…

The PT Bedford team at Key Conveyancing were great throughout the sale of our property. They were efficient and really good at communicating with us throughout the process. I would definitely recommend them .

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless service from Key…

Absolutely faultless service from Key with our recent house sale and onward purchase. There were some difficult issues for them to deal with in the onward conveyancing process, but we were kept up to date at all times, with everything clearly explained throughout. The team were always on hand to discuss any concerns or legal issues we had, and give us the appropriate advice. Their professionalism, understanding, help and constant chasing up the chain were second to none. Have to give a special shout out to Annabelle, Faye, Jess, Lauren and everyone else in the team who finally got us through to completion on our new house despite the hurdles they had to overcome! Cannot recommend Key Conveyancing enough, a very well deserved 5 stars

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

A 'Key' ally when buying a new hone

Polite, helpful, informative, accommodating, and courteous people to work with during the stressful time of purchasing a new home.
The last thing you need is confusion during the legal process.
Key Conveyancing LLP have been so easy to work with.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service I had an excellent experience with Key…

I had an excellent experience with Key Conveyance from start to finish. Their professionalism, attention to detail, and commitment to keeping clients informed made the entire process smooth and stress-free.
A special shout-out to Innocent Odigie, who was an absolute pleasure to work with. He is patient, knowledgeable, and genuinely cares about delivering the best possible service. Innocent Odigie went above and beyond to ensure everything was handled promptly and clearly — truly a good person and a great representative for the company.
I highly recommend Key Conveyance to anyone looking for reliable and quality service. You’ll be in safe hands! 🤗

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

From the moment we instructed Key…

From the moment we instructed Key Conveyancing, we were delighted with the service we received from our case handler Mukate Zimba.
He was always attentive, informative and efficient with returning phone calls and answering any questions we had. He worked with us to ensure that our purchase went smoothly, as well as prioritising getting our sale through when we needed a 48 hour turnaround for completion. We would happily recommend Mukate and Key Conveyancing in the future.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

GreatService

I knew nothing about Key Conveyancing, my estate agent recommended them so I didn't know what to expect.
I work within the mortgage industry and have come across some very inefficient solicitors and conveyancers and have a reasonable knowledge of what to expect.
Kay Conveyancing especially Masuma were always very helpful, replied quickly to emails and queries.
Everytime I called the office I was put through to one of the team without having to waste 1/2 hour in a que. I would certainly use them again.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Key Conveyancing

I had a fantastic experience with Key Conveyancing. Olivia and Gemma were absolutely amazing throughout what turned into a very lengthy and stressful process. They guided me every step of the way and constantly went above and beyond, especially when dealing with my buyers’ solicitors, who were extremely difficult to work with.

Despite the challenges, they pushed hard to achieve exchange and completion on the same day and managed to get everything over the line. I’m incredibly grateful for their persistence, professionalism, and support. Highly recommended!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

Key Conveyancing were simply amazing and I couldn’t have asked for anything more. A special thanks to Accursio Romeo and Mya Law for answering all my questions so promptly. I was kept informed every step of the way. I would never consider using anyone apart from Key Conveyancing in the future.

December 4, 2025
Unprompted review

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