Keymortgageadvice Reviews 

Terrible company - DO NOT USE THEM!!!

First deal resulted in £400pcm more (compared to the nearest competitor) for 24 months and then £10,000 to be released early - in total, approx. £20,000 more than I should have paid. Second deal resulted in £100pcm more throughout the 5 year period and approx. £5000 to be released early - in total, approx. £10,000 more (this was a few years ago when interest rates were at their lowest level in history). My mortgage advisor (clearly more competent) was horrified that I was on such a poor deal as I have an excellent credit history and a good job. I would advise anyone reading this, PLEASE PLEASE do not use this company. They clearly push the products that will generate the best commission and returns for themselves and their company, at the extortionate cost to their clients. The people who sourced these ludicrous deals for me were Angela Wharton / Sharon Duckworth. I have taken this to the Ombudsman, however, they are easily able to justify their actions with proof but it doesn't mean that clients always understand and/or read everything that they have been told. In addition, they have a very arrogant attitude and have no intention of dealing with customer complaints. AVOID!!!!!!

We have used Key Mortgage Advice for the first time (being first time buyers too) having come highly recommended by a friend and colleague and we were not disappointed. Clare was our mortgage advisor, we found her to be really helpful, approachable and knowledgeable. She found us a really good deal and was very swift in getting this aspect sorted.

Our case manager was Melanie and from start to finish she was amazing. As first time buyers we were at times out of our depth and our purchase, whilst starting out was straightforward, ended up being very complicated and stressful due to chain issues. Melanie kept us informed throughout. She phoned us regularly, chased up what was needed and always reverted to any queries we had swiftly, seamlessly and professionally. Melanie really went above and beyond and her support in such a stressful situation was immeasurable. We really felt safe and would not hesitate to recommend Key Mortgage Advice to anyone.

Terrible company - DO NOT USE THEM!!!
First deal resulted in £400pcm more (compared to the nearest competitor) for 24 months and then £10,000 to be released early - in total, approx. £20,000 more than I should have paid. Second deal resulted in £100pcm more throughout the 5 year period and approx. £5000 to be released early - in total, approx. £10,000 more. My mortgage advisor (clearly more competent) was horrified that I was on such a poor deal as I have an excellent credit history and a good job. I would advise anyone reading this, PLEASE PLEASE do not use this company. They clearly push the products that will generate the best commission and returns for themselves and their company, at the extortionate cost to their clients. The people who sourced these ludicrous deals for me were Angela Wharton / Sharon Duckworth. I have taken this to the Ombudsman, however, they are easily able to justify their actions with proof but it doesn't mean that clients always understand and/or read everything that they have been told. In addition, they have a very arrogant attitude and have no intention of dealing with customer complaints. AVOID!!!!!!