Kiddies Kingdom  Reviews 

33,177
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent value for money, often finding the best deals available. Many people are also very satisfied with the high quality of the products received, noting items are exactly as described and well-packaged. The delivery service is consistently highlighted for being fast, prompt, and often arriving sooner than expected, making the overall ordering process smooth and hassle-free. However, some customers also noted issues with delivery communication and delays, with items sometimes taking longer than promised or having conflicting delivery information. A few other people also felt that some products arrived with minor damage or defects, or experienced difficulties with returns for faulty items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast and quick... See more

Product

Users describe positive interactions with product, often highlighting great prices and value for money,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process straightforward, easy,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and affordable prices for... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items as beautiful, luxurious, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I bought the Amana baby swing for my sister as a present. I was a bit hesitant as there weren’t many reviews but it was the best decision I made! Beautiful swing, just as shown. DPD tracked delivery... See more

Company replied

Rated 5 out of 5 stars

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast. It came in a damaged box, but luckily the item looks untouched. Didn't assem... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.3

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.3

All reviews

(33,177)

2,988 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service fast delivery fantastic…

Great service fast delivery fantastic price

July 7, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Deanne,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with our service, found our prices fantastic, and that your order arrived quickly. Providing great value alongside fast and reliable delivery is exactly what we strive for.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great prices, great Comms, efficient delivery

Great prices. Good communication and an efficient delivery service. It's great to see an independent company doing it properly. Thank you.

July 8, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Flek,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with our competitive prices, clear communication, and efficient delivery service. Your kind words mean a great deal to us.

It's especially wonderful to hear your recognition of us as an independent business. We work hard to provide the best possible experience for our customers, so your feedback is truly appreciated.

Thank you again for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Car seat ordered via insurance company

Car seat ordered via insurance company. Follow up emails received and delivered on time

July 7, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Stephanie,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your car seat order was delivered on time and that you found our follow up communication helpful throughout the process. We always aim to keep our customers informed every step of the way, so it's wonderful to know this made for a positive experience.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very good quality totally worth it

Very good quality totally worth it

July 8, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Hania,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are so pleased with the quality of your purchase and that you feel it was well worth it. Providing high quality products that offer great value is something we always strive for.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Amazingly Kiddies Kingdom had 5 Roma…

Amazingly Kiddies Kingdom had 5 Roma Mermaid twin buggies in stock! An overnight delivery made this special as nowhere to hide from prying eyes for our grandchilds 6th birthday surprise. Thank you Kiddies Kingdom!

July 7, 2026
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Reply from Kiddies Kingdom

Hi Libberty,

Thank you for taking the time to share your experience with us.

We are delighted to hear that we had the Roma Mermaid Twin Buggy in stock when you needed it and that our next day delivery helped keep your grandchild's birthday surprise under wraps!

It's wonderful to know that everything arrived in time for such a special occasion, and we hope the birthday surprise was a huge success.

Thank you again for your lovely feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I was very impressed with it all I…

I was very impressed with it all I absolutely love the set definitely worth the money

June 30, 2026
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Reply from Kiddies Kingdom

Hi Chloe,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so impressed with your purchase and that you absolutely love your set. It's wonderful to know that you feel it was well worth the money.

Providing quality products that our customers are delighted with is exactly what we strive for, so your kind feedback means a great deal to us.

Thank you again for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The car seat is so good I ordered…

The car seat is so good I ordered another one

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sue,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so pleased with your car seat that you came back and ordered another one. There really is no better compliment than a returning customer, and we're so pleased the product has met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your continued support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, The buggy I bought was great quality, but fantastic price. and the company was fast on delivery. Thank you

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Paula,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so pleased with both your purchase and the service you received. It's wonderful to know that you found the buggy to be great quality, fantastic value for money, and that it arrived quickly.

Your kind comments about our customer service mean a great deal to the team, and we're so pleased we were able to provide you with a positive shopping experience.

Thank you again for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Ordered 2 and recieved within 2 days

Ordered 2 and recieved within 2 days. Easily put together.

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Lynn,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived within just two days and that everything was easy to put together. It's great to know that you had a smooth experience from ordering through to assembly.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Good price travel set

Good price travel set. Well packaged and delivered within a couple of days from the order.
Communication regarding delivery was good and delivery was a smooth process with one driver delivering the pram and another the travel system.
Everything went very smoothly from ordering to delivery.

June 29, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Alison,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with the price of your travel system and that everything arrived well packaged and within a couple of days of placing your order.

It's also wonderful to know that our delivery communication kept you informed and that the delivery process went smoothly, even with the pram and travel system arriving separately.

We're so pleased that everything from ordering through to delivery met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Competitive price

Competitive price, arrived quickly via DPD

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Ian,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our prices competitive and that your order arrived quickly. Providing great value alongside a fast and reliable delivery service is something we always strive for, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great customer service

Great customer service, when I ask a question about my order, very prompt reply. The item I received is lovely and just perfect.

June 29, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Lisa,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you received prompt and helpful support from our customer service team when you had a question about your order. Providing quick and responsive assistance is something we take great pride in.

It's also wonderful to know that you're so pleased with your purchase and that it was exactly what you were looking for.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fab product fab price

Fab product fab price

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Claire,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so pleased with both your purchase and the price. Providing quality products at great value is something we always strive for, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Diane,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your order arrived quickly and that you were pleased with your purchase. It's wonderful to know that your item was exactly what you were looking for.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 1 out of 5 stars

The description didn’t clearly say what…

The description didn’t clearly say what I was buying and I bought a pram front wheel when I thought o was buying the full
Pram

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi,

Thank you for taking the time to share your feedback. We are sorry to hear that the product was not what you were expecting.

Having reviewed the product listing, the item is advertised as the Thule Chariot Single Jog Kit 1, with both the title and description explaining that it is a jogging kit designed to convert a compatible Thule Chariot into a jogging stroller. The product description also details that the kit includes a 16-inch front wheel with a quick release axle.

In addition, the product images highlight the front wheel in a different colour to the rest of the carrier to demonstrate exactly which component is included.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible! Do not buy from this company. Bought a new born travel bundle costing £1,020 with a delivery time frame of 3-5 working days. After 5 days no emails nothing. I contacted them and they assured my whole order would be with me in a few days time. Again nothing. Then the story changed, the car seat was the only thing they could get to me and even that would be another 3 days (this is 2.5 weeks after order). With my baby imminent I said I want a refund but I had no car seat to get my first baby home from hospital so they promised that the car seat and base would be order on the Monday and with me on the Wednesday (2 days time) and shock horror this wasn't even ordered and still I had nothing and they couldn't even give a rough date for the arrival of the pram etc. I am now being induced tomorrow with nothing to bring my baby home first baby home! To say I am upset is an understatement.
I complained and just got an apology and was told I would have to wait 3-5 days for my money back (again I won't hold my breath this will happen).
They will take your money and you will be waiting a very long time and will get lied to and fobbed off.
To be honest this whole thing has tainted my experience of having a baby as I now have the worry of trying to borrow a car seat!!

July 8, 2026
Unprompted review
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi J.M,

Thank you for taking the time to share your experience with us.

We are truly sorry to read your review and sincerely apologise for the disappointment and upset this situation has caused, particularly at such an important time as you prepare to welcome your first baby.

We completely understand how worrying it must have been to be without such essential items, especially with your induction approaching. This is never the experience we want any of our customers to have.

Unfortunately, the delays to your travel system were caused by the manufacturer and were outside of our control. Whilst we always endeavour to provide the most accurate delivery estimates possible, we are reliant on the information provided to us by our suppliers, and we sincerely apologise that these dates changed throughout your order.

We appreciate that this does not lessen the frustration you experienced, particularly regarding the car seat. We are sorry that we were ultimately unable to provide it in time and completely understand why you chose to cancel your order.

As requested, your refund has now been processed from our side. Whilst we have actioned this as quickly as possible, refunds can take between 3 and 5 working days to appear back in your account, depending on your payment provider.

We are genuinely sorry that this experience has overshadowed what should be such an exciting time for you. We wish you and your family all the very best for your induction and the safe arrival of your little one.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 3 out of 5 stars
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Val,

Thank you for taking the time to share your feedback.

We are sorry to hear that you experienced difficulties when trying to pay by debit card and apologise for any inconvenience this caused.

Having looked into this, we can see that your order has now been successfully placed. We appreciate that technical issues at checkout can be frustrating, and we're sorry that your purchase wasn't as straightforward as it should have been.

We hope the rest of your shopping experience with us is a positive one, and we look forward to your order reaching you soon.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service

July 7, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Marina,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you received great service. It is always our aim to provide the very best experience for our customers, so it's wonderful to know that we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 4 out of 5 stars

Very quick delivery of Graco Junior…

Very quick delivery of Graco Junior Maxi R44 Group 2/3 Car Seat - Fossil. Item is of good quality but perhaps not as robust as it might be for a 6 year old. Only time will tell.

June 30, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi John,

Thank you for taking the time to share your experience with us.

We are delighted to hear that your Graco Junior Maxi car seat arrived so quickly and that you are pleased with its overall quality. It's also great to know that your order reached you without any issues.

We appreciate your honest feedback regarding the robustness of the seat. Customer feedback like yours is incredibly valuable, and we hope it continues to meet your expectations as your child uses it over time.

Thank you again for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service from Charlotte who helped me with a recent order, was able to change the colour for immediate dispatch as the original was delayed. Super fast replies, and just really a super service all in all. Would buy again.

July 7, 2026
Unprompted review
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi John,

Thank you for taking the time to share your experience with us.

We are truly delighted to hear about the wonderful support you received from Charlotte with your recent order. We know how important it is to receive your items when you need them, and we really appreciate you sharing how she went above and beyond to help by arranging a colour change so your order could be dispatched as quickly as possible.

It is lovely to hear that Charlotte’s quick replies, helpful approach, and dedication made such a positive difference. We always want our customers to feel listened to, supported, and confident that we are doing everything we can to help, so it means a great deal to know that this was your experience.

We will make sure your kind words are passed on to Charlotte, as recognition like this is incredibly valuable to our team. She will be so pleased to know that her efforts helped make your shopping experience a smooth and enjoyable one.

Thank you once again for choosing Kiddies Kingdom and for your lovely feedback. We are so grateful for your support and are thrilled to hear that you would shop with us again. We look forward to welcoming you back in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

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