Kiddies Kingdom  Reviews 

33,171
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent value for money, often finding the best deals available. Many people are also very satisfied with the high quality of the products received, noting items are exactly as described and well-packaged. The delivery service is consistently highlighted for being fast, prompt, and often arriving sooner than expected, making the overall ordering process smooth and hassle-free. However, some customers also noted issues with delivery communication and delays, with items sometimes taking longer than promised or having conflicting delivery information. A few other people also felt that some products arrived with minor damage or defects, or experienced difficulties with returns for faulty items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast and quick... See more

Product

Users describe positive interactions with product, often highlighting great prices and value for money,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process straightforward, easy,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and affordable prices for... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items as beautiful, luxurious, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I bought the Amana baby swing for my sister as a present. I was a bit hesitant as there weren’t many reviews but it was the best decision I made! Beautiful swing, just as shown. DPD tracked delivery... See more

Company replied

Rated 5 out of 5 stars

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast. It came in a damaged box, but luckily the item looks untouched. Didn't assem... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.3

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(33,171)

2,988 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good discounts on products and fast…

Good discounts on products and fast delivery.

July 13, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Andrei,

Thank you for taking the time to share your experience with us.

We're so pleased to hear you were happy with our great discounts and fast delivery. It's wonderful to know we could provide both excellent value and a smooth shopping experience.

We really appreciate your feedback and hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

Absolutely awful quality - dusty & dirty

Absolutely awful quality

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Klara,

Thank you for taking the time to share your experience with us.

We're sorry to hear you were disappointed with the condition of your item. We understand how disappointing it must have been to receive a product that did not meet your expectations.

We can see that one of our team members is currently assisting you with this matter and will continue to work with you to reach a suitable resolution.

Thank you for bringing this to our attention, and we appreciate your patience while this is looked into.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick purchase and delivery

Quick service, everything was in the box and easy to assemble. No issues to report albeit haven’t used the pram yet but purchase easy & delivered on time.

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Aimee,

Thank you for taking the time to share your experience with us.

We're delighted to hear your purchase was quick and easy, your order arrived on time, and everything was included in the box. It's also great to know you found the pram straightforward to assemble.

We hope you enjoy using your pram once it's out and about, and we really appreciate you choosing Kiddies Kingdom.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The product was great

The product was great, the price was great ! The delivery driver however delivered it to my neighbour! Hot weather so maybe he was just frazzled.

July 13, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Frank,

Thank you for taking the time to share your experience with us.

We're delighted to hear you were pleased with both the quality of your product and the great price. It's wonderful to know you found such good value with us.

We're sorry your parcel was delivered to your neighbour rather than directly to your address. Although we're pleased it still reached you safely, we appreciate you mentioning this and will ensure your feedback is passed on to the courier.

Thank you again for your review, and we hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I purchased a car seat for my grandson…

I purchased a car seat for my grandson .It was a really good price ,ordering and paying was very easy and it arrived in a couple of days. Im very happy with my purchase and would definetely recommend Kiddies Kingdom

July 13, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sharon,

Thank you for taking the time to share your experience with us.

We're delighted to hear you found a great price on the car seat for your grandson and that the ordering process was simple and straightforward. It's wonderful to know your order arrived quickly and that you're so pleased with your purchase.

Thank you for your recommendation. We really appreciate your kind feedback and hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I was very impressed with how quick the…

I was very impressed with how quick the delivery was and how I was kept informed all the way till it arrived at my door

July 14, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jan,

Thank you for taking the time to share your experience with us.

We're delighted to hear you were impressed with the speed of your delivery and the updates provided throughout your order journey. Keeping our customers informed is really important to us, and we're pleased to know this helped make your experience a positive one.

Thank you again for your lovely feedback, and we hope to welcome you back to Kiddies Kingdom again soon.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

The pushchair is light and as described

The pushchair is light and good to manoeuvre. One issue was changing the position of the shoulder straps which was not at all easy to do - took two of us and a bit of brute force to achieve the change. So far that is our only issue.

July 8, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Heather,

Thank you for taking the time to share your experience with us.

We're pleased to hear you are happy with the pushchair and that you found it to be lightweight and easy to manoeuvre. We appreciate you sharing your feedback regarding the shoulder straps, and we're sorry to hear this was more difficult to adjust than expected.

Your comments are really valuable, and we will ensure this feedback is passed on to the relevant team for review.

Thank you again for your review, and we hope you enjoy using your pushchair.

Kind regards,
Kiddies Kingdom

Rated 3 out of 5 stars

Incorrect delivery advice

I sent a communication to say we would be unable to take delivery of our items until the 14th July. I had a prompt reply stating that it would be fine as delivery would not be until after the above date. Unfortunately my husband received an email from DPD on Saturday 11th July to say items out for delivery between 12.40 and 13.40. This was of great inconvenience to us as we then had to quickly arrange for someone to be at our property to take the delivery. Thus putting a member of our family off of their plans to attend.
Very disappointed with wrong advice being given re delivery after I had taken the time to email.

July 11, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Leander,

Thank you for taking the time to share your experience with us.

We're sorry to hear that the delivery arrived earlier than expected and that this caused inconvenience for you and your family. We appreciate the effort you had taken to contact us in advance regarding your availability, and we apologise for the frustration caused by the information provided.

Once an order has been dispatched, the delivery is managed by DPD. They will usually send an email the day before delivery, followed by a text message on the morning of delivery, providing delivery updates and options to rearrange the delivery for a more suitable day if required.

We appreciate your feedback regarding the communication you received from us and will review this to ensure delivery expectations are clearer going forward.

Thank you again for sharing your experience with us.

Kind regards,
Kiddies Kingdom

Rated 2 out of 5 stars

I haven’t received order yet

I haven’t received order yet

July 14, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Cheryl,

Thank you for taking the time to share your feedback.

We're sorry to hear that your order had not yet arrived when you left your review.

Having looked into your order, we can see that it is due to be delivered today with DPD. You should receive a text message this morning confirming your one hour delivery timeslot, so you'll know exactly when to expect your parcel.

We hope your order arrives safely today and that you're delighted with your purchase. If you do need any further assistance once it has been delivered, please don't hesitate to get in touch.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Company really really helpful to…

Company really really helpful to resolve problem. I will definitely buy from them again great Company.

July 7, 2026
Unprompted review
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Salvatore,

Thank you for taking the time to share your experience with us.

We are delighted to hear that our team was able to help resolve the issue for you and provide the support you needed. It's wonderful to know that your experience has given you the confidence to shop with us again.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and look forward to welcoming you back in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Superb customer service

The customer service was 1st class absolutely brilliant. I dealt with Cheran of which I can't honestly praise enough would highly recommend this company

July 8, 2026
Unprompted review
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Dean,

Thank you for taking the time to share your experience with us.

We are absolutely delighted to hear that you received such a positive experience with our After Care Team. Providing first class service is something we strive for every day, so it's incredibly rewarding to know we were able to meet your expectations.

It's especially wonderful to hear your kind words about Cheran. We will be sure to pass your feedback on to her, and we're certain she will be delighted to know the support she provided made such a positive impression. Our team always aims to offer friendly, knowledgeable and helpful service, so it's fantastic to hear that Cheran was able to assist you so well.

Your recommendation means a great deal to us, and we're so pleased that your experience has given you the confidence to recommend Kiddies Kingdom to others. There is no greater compliment than knowing a customer would choose to shop with us again and encourage friends and family to do the same.

Thank you once again for your wonderful feedback and for choosing Kiddies Kingdom. We truly appreciate your support and look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

The site is easy to find what you need

The site is easy to find what you need, affordable prices great value for the money and very quick delivery

July 1, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jenny,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you found our website easy to navigate, our prices offered great value, and that your order arrived so quickly. It's wonderful to know we were able to provide a smooth shopping experience from start to finish.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,

Kiddies Kingdom

Rated 4 out of 5 stars

Communication

July 13, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Claire,

Thank you for taking the time to leave us a 5 star review.

We're delighted to hear you were happy with the communication you received. Providing clear and helpful updates is something we strive for, so it's wonderful to know this made a positive impression.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,

Kiddies Kingdom

Rated 5 out of 5 stars

Bought the Lascal buggy board for our…

Bought the Lascal buggy board for our toddler as we welcome a new baby and so far so good! Easy to fit to our Nuna Mixx pushchair, however just bear in mind it won’t work if you’re using with the bassinet, so have to wait until we change to the toddler seat.

June 4, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Hannah,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you're happy with your Lascal Buggy Board and that you found it easy to fit to your Nuna Mixx pushchair. We hope it proves to be a great addition as you welcome your new baby and helps make outings with your toddler that little bit easier.

Thank you also for sharing your helpful tip about compatibility with the bassinet. We're sure other parents will find this useful.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,

Kiddies Kingdom

Rated 5 out of 5 stars

Easy experience

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid).

The item came quickly and is as described. We’d done lots of research before selecting the seat we wanted so knew exactly what we were getting but our tall 4 year old is super happy in it and has even had naps without his head falling forward etc.
Would recommend the seat and the company

July 3, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Nat,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you found our website easy to use, our prices competitive, and that your order arrived so quickly with our free delivery service.

It's also wonderful to know that you're pleased with your new car seat and that your little one is comfortable in it, even during naps. We're glad both the product and your shopping experience met your expectations.

Thank you for your recommendation and for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,

Kiddies Kingdom

Rated 5 out of 5 stars

V reasonably priced car seat bought for…

V reasonably priced car seat bought for occasional use by grandparents, does the job well! Delivered quickly too.

July 6, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi KP,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you found your car seat to be great value and ideal for occasional use by the grandparents. It's also wonderful to know that your order was delivered quickly.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,

Kiddies Kingdom

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

July 10, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Deborah,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you received excellent customer service. Providing the best possible experience for our customers is always our aim, so it's wonderful to know we met your expectations.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,

Kiddies Kingdom

Rated 5 out of 5 stars

The team could not have been more helpful

The team could not have been more helpful when I needed to exchange a stroller for a smaller one. Lillie was very friendly and efficient in helping me through the process. Thank you.

July 3, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Carol,

Thank you for taking the time to share your experience with us.

We are delighted to hear that our team was able to help you with exchanging your stroller and make the process as smooth as possible. It's especially lovely to hear your kind words about Lillie. We will be sure to pass your feedback on to her, and we're sure she'll be delighted to know she made such a positive impression.

Thank you again for your wonderful feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great order

Clarity in order selection, fast order delivery.

July 10, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Ajayi,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found the ordering process clear and straightforward, and that your order was delivered quickly. We always aim to make shopping with us as simple and convenient as possible, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Good quality product a great price and…

Good quality product a great price and delivered on time as promised.

July 10, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi John,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with the quality of your purchase, found it to be great value for money, and that it was delivered on time as promised. Providing quality products at competitive prices with reliable delivery is exactly what we strive for.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look