Kidsbedsonline Ltd Reviews 

453
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the exceptionally fast delivery service and the polite staff who handle the home setup cleanly and efficiently without any hassle. People buying furniture for their children frequently note that the beds are extremely sturdy, beautifully designed, and represent fantastic overall value. Some reviewers were not happy with occasional minor damages, such as scuffed wooden surfaces or missing hardware discovered inside the delivered flat pack boxes. A few customers also noticed specific quality flaws like bubbled tabletops from moisture or slight structural wobbling after putting their items together.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Product

Reviewers highlight positive aspects of product quality, frequently praising sturdy designs and comfortable... See more

Quality

Consumers find quality to be positive, highlighting that the furniture is sturdy, well built, and looks... See more

Service

Clients share positive opinions on service, highlighting fast and efficient delivery along with excellent... See more

Staff

People report positive experiences with staff, highlighting prompt communication and helpful advice from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our shorty bunk beds. Grandchildren sleeping well in them. Great service, straightforward to construct but much easier with 2 people! Great price on this site and good communication wh... See more

Rated 5 out of 5 stars

The customer service was great. Mark Moore responded to my queries promptly. I had to delay the delivery by two weeks as I was about to go on holiday. My delivery date was rescheduled. Moreover, the b... See more

Rated 5 out of 5 stars

The delivery was faster than expected and communication was great giving us a time slot and a call beforehand. There were 4 very heavy boxes that the drivers placed where we wanted. The bed itself too... See more

Rated 5 out of 5 stars

We originally saw the bunk beds on a different site, but delivery was much too long. We then found the exact same bed at 'kidsbedsonline' with a much shorter delivery time and at a better price. We o... See more


Company details

  1. Children's Furniture Store

Written by the company

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(453)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive

Really great at responding to emails before purchasing. Excellent bed, chose the fit option and the guy was quick and tidy. Only issue was bed took a little longer to arrive than quoted and I had to chase to get my delivery date in. All in all considering I hadn’t heard of them was a little apprehensive but no need. Great service and very happy little boy. Thank you

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online.

The bed we wanted (Billie Midsleeper) was so much cheaper than anywhere else online. Ordered on the Saturday evening, Monday morning had a message to say it was with the courier, by Monday afternoon we had a 3 hour timeslot for delivery on the Thursday. On the day of delivery we were kept informed of delivery times and the driver turned up spot on time. Put the bed together yesterday and we are very pleased with it.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

5* - these guys deserve a high rating

I researched and researched to find a bed that fitted our space, wasn't too high, could have the ladder on the left, and had a decent sized desk.

Once I found the perfect bed, next I researched the company to buy it from and I'm glad I chose these guys.

They were responsive to questions, and checked in advance if I'd like the mattress delivered beforehand or wait until the bed was delivered.

It didn't matter in the end as the bed was super-quick. I think i ordered on Sunday, and everything was with us by Friday!

Really happy with the quality and service.

Thank you!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Cookie Cabin is Loved

The Cookie Cabin bed we bought is great. Our child loves it. Two hours build time was vastly under estimated it took closer to six hours. Delivery was prompt snd communication was good

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good company.

Lovely house bunk bed, good quality my kids are very happy. Also mattresses very comfortable for good price. Order was quickly processed. Everything nice explained. I am very satisfied with company.

August 15, 2025
Unprompted review
Rated 4 out of 5 stars

Everything on the side of kids bed was…

Everything on the side of kids bed was great. Had the mattress we were looking for, was quick to send it off.
The downside was the delivery people. They never let me know when they were delivering and I didn't have the chande to look over the product.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality bed

Great quality bed. Very sturdy and safe. We paid extra for assembly which was worth it as they put it together in less than as hour and took all the packaging away. Only suggestion would be better communication from the company regarding delivery. I had to chase them to find out date/time.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality bed

Very helpful company to deal with.
Answered my queries immediately.
The quality and value for money of the Enzo day bed was excellent.
I am more than pleased with my purchase.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

It was very easy to find what I needed on their website.Simple ordering process and delivered very quickly.The prices were good too.

April 2, 2025
Unprompted review
Rated 3 out of 5 stars

Bed is reasonable quality but…

Bed is nice and reasonable quality but the ? Premium sprung mattress was not good, you could feel the springs so we had to buy a thick mattress topper to counteract this. The customer service contact re delivery and delivery were however excellent

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Bed delivered within good time

Bed delivered within good time. All six-million parts were present (ok, I’m exaggerating but it felt like that many putting it together)! One piece of wood was badly knotted and a quick phone call and they were happy to send a replacement free but didn’t need to in the end as the piece isn’t on view. Great customer service and good solid quality product for a reasonable price and cheaper than several other places.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service

Customer service really good. They were very responsive to questions I had prior to ordering a midsleeper bed. And they were also very happy to change the order when I realised I had made a faux paux with the dimensions.

Not only that, I had a broken slat more than a year after purchasing. I sent them an email asking if they had spares, not expecting much. But to my surprise new slats will be arriving in 2 days! Incredible service and thus I can only fully recommend.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

100% would recommend! 🙂

brilliant bed, exactly what i wanted and the company could of not been more helpful! would definitely recommend!! thank you my son loves it !!

March 21, 2025
Unprompted review

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