Kilim Studio Reviews 423

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like rugs are even more beautiful in person than depicted online. The delivery service is frequently highlighted for its speed and efficiency, with many consumers surprised by how quickly their orders arrive, even from overseas. The website is also commended for its ease of use and accurate representation of products. However, some customers also noted that the color brightness of certain products, particularly vintage rugs, can be less vibrant in reality compared to the website photos. This occasional discrepancy in color perception is acknowledged as a common challenge with online photography.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the beauty and quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Website

Consumers find the website experience to be largely positive. Many praise the vast online selection, detailed... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of ordering, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Earlier than expected and estimated delivery to start . The rug is beautiful and I do not need anything under neath . The material is beautiful and perfect for long hallway . My floor is luxory vi... See more

Company replied

Rated 5 out of 5 stars

Ayfer has been amazing! He answered all of my questions in a timely way and facilitated all aspects of our interaction with great professionalism, care, And efficiency as well as Being knowle... See more

Company replied

Rated 5 out of 5 stars

Shopping at Kilim Studio on kilim.com is a pleasure from start to finish. The website represents their items very well, the purchase process couldn’t be easier, and the shipping to the US was fast an... See more

Company replied

Rated 5 out of 5 stars

I have been looking at this one particular rug for a couple of months and finally pulled the trigger and purchased it. Their AR feature on the phone is incredibly helpful. My rug was shipped via FedEx... See more

Company replied


Company details

  1. Furniture Store

Information provided by various external sources

Kilim Studio offers the largest selection of authentic vintage rugs, Kilim rugs, patchwork rugs and overdyed vintage Turkish rugs from the source. Custom order a kilim, patchwork or pile rug bespoke to your color, size and pattern requi...


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Rated 5 out of 5 stars

The rug is stunning

The rug is stunning, great quality and even more beautiful than the pictures. The entire process was seamless, the rug was very safely packaged and delivery was within 2 weeks of placing our order.

September 3, 2025
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Reply from Kilim Studio

Thank you so much for your review, Daleela. We are pleased to hear that the kilim rug and the entire process met your expectations. We hope you'll enjoy it for many years to come.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. The vintage wool runner was well packaged, and the design/color exactly as described. It shipped from Turkey via FedEx and arrived IN JUST A WEEK which is fantastic considering customs clearance requirements. Will definitely recommend and use again!!

September 11, 2025
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Reply from Kilim Studio

Thank you so much. We’re so happy to hear that the runner and our services met your expectations. We hope it brings beauty and joy to your space for many years to come.

Rated 5 out of 5 stars

Superb Quality

The pictures of the rug online were very accurate. The quality is superb. And the shipping was super fast.

September 9, 2025
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Reply from Kilim Studio

Thank you so much for your kind words! We’re delighted to hear that the rug matched your expectations in both quality and appearance, and that it reached you so quickly. Enjoy your new rug, and we’d love to welcome you back anytime!

Rated 5 out of 5 stars

Love it

Love the colors of our new runner. It arrived quickly and looks just like the photo. Exactly what I was looking for.

September 2, 2025
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Reply from Kilim Studio

Thank you so much for sharing your experience! We’re delighted to hear that the runner is exactly what you were looking for and that the colors and photos matched your expectations. We hope it brings beauty and joy to your space for many years!

Rated 5 out of 5 stars

Fantastic rugs & quick shipping!

Super fast shipping, packaged securely, and the rug is beautiful! 10/10 recommend Kilim

September 4, 2025
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Reply from Kilim Studio

Thank you so much for your kind words! We’re delighted to hear that your rug arrived quickly and securely, and that you love it. Your recommendation means a lot to us—we truly appreciate your support!

Rated 5 out of 5 stars

Great quality and gorgeous

I wasn't sure about buying a vintage rug online but I'm so glad I did. The rug is gorgeous, exactly as displayed/described, and immaculately clean! It's beautifully worn in and has decades upon decades of life left in it. Happy purchase!

September 3, 2025
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Reply from Kilim Studio

Thank you very much for your review. We're delighted to hear that our rug and services exceeded your expectations. We hope you'll enjoy your vintage rug for many years to come.

Rated 3 out of 5 stars

Good quality but disastrous color mismatch

Nothing wrong with the quality of the rug, which arrived carefully packed and in good shape. But the colors definitely did not match our expectations, despite the website images with the crayon samples. We enlarged the image and set it against the rugs we have in the room. It looked like a good fit. But what seemed like a deep brownish red and orange-gold-brown palette turned out to be a very dominant purple. The individual crayon colors don't capture the overall effect of the rug when viewed in person. We have two antique kilims in the room that are fairly subdued in color. We would have been happy for "close enough," but the very sharp purple makes it impossible to go in the room. So that's disappointing. We don't hold it against the company. Color is just hard to gauge when you're relying on pixels.

August 25, 2025
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Reply from Kilim Studio

Thank you very much for your thoughtful feedback. We’re glad to hear that your rug arrived safely and that you are happy with the quality. At the same time, we’re truly sorry that the colors did not meet your expectations. While we make every effort to represent our rugs as accurately as possible with detailed photos and color swatches, we understand that colors can appear differently depending on lighting, screen settings, and how tones interact in person.

We appreciate your understanding that this can be a challenge when choosing handmade rugs online, and we’ll certainly keep your comments in mind to improve the way we present our products. If you’d like, we’d be more than happy to assist you with an exchange or return, or to help you find another piece that better complements your existing kilims. Please feel free to reach out to us directly—we’d love the opportunity to make this right for you.

Rated 5 out of 5 stars

The rug came very quickly and is really…

The rug came very quickly and is really beautiful, the quality is excellent. Colors are vivid and handiwork top notch!

August 13, 2025
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Reply from Kilim Studio

Many thanks for your review, Jennifer. We're delighted to know that you're pleased with our delivery speed and the quality of our kilim rug. We hope you'll enjoy it for many years to come.

Rated 5 out of 5 stars

No cookie cutter rugs here !

Very easy to order. Communication great.
Beautiful product at a not too costly price point.
I feel like I purchased a “ one of a kind “ rug that you aren’t going to run across in every other home or magazine .
Fits my style perfectly!

July 21, 2025
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Reply from Kilim Studio

Thank you so much for your kind words! We're thrilled to hear that the ordering process was smooth and that you love your rug. It means a lot to us that you appreciate the uniqueness and character of our pieces — we truly aim to offer one-of-a-kind rugs that bring personality and charm to each home. We're so glad it fits your style perfectly!

Rated 5 out of 5 stars
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Reply from Kilim Studio

Many thanks for your review, Mady. We are glad to hear that you are happy with our customer service. Your satisfaction is our top priority and we hope to serve you again in the future.

Rated 5 out of 5 stars

Beautiful new kilim runner

Beautiful new kilim runner - well made as well.

July 24, 2025
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Reply from Kilim Studio

Many thanks for your review, Stephanie. We're delighted to know that you're pleased with our kilim runner. We hope you'll enjoy it for many years to come.

Rated 5 out of 5 stars

This rug exceeded my expectations

This rug exceeded my expectations. It is more lovely in person than on the website. I love how thick and plush it is. If feels so good walking barefoot on it. Will definitely order more in the future as my needs arise.

July 21, 2025
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Reply from Kilim Studio

Thank you very much for your review. We are glad to hear that our rug exceeded your expectations. We hope you'll enjoy your runner for many years to come.

Rated 5 out of 5 stars

The rug was received in a timely manner…

The rug was received in a timely manner and exceeded expectations!

July 2, 2025
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Reply from Kilim Studio

Thank you very much for your review, Matthew. We're delighted to know that our product exceeded your expectations and that you're pleased with the speed of our delivery. We hope you’ll enjoy your runner rug for many years to come.

Rated 5 out of 5 stars

Good communication

Good communication
Fast service and carpet arrived quickly and looked
like the photos on line

July 3, 2025
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Reply from Kilim Studio

Thank you very much for your review, Patricia. We're delighted to know that you're pleased with our services. We hope you’ll enjoy your kilim rug for many years to come.

Rated 5 out of 5 stars

The rug is JUST as pictured

The rug is JUST as pictured! Perfect! And shipping was timely. Thank you.

June 20, 2025
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Reply from Kilim Studio

Thank you so much for your review. We're delighted to know that you're pleased with our rug and services. Your satisfaction is our top priority, and we're so glad to have met your expectations. We hope you'll enjoy your kilim runner for many years to come.

Rated 5 out of 5 stars

Very efficient and prompt couldn't…

Very efficient and prompt couldn't fault them
I would definitely recommend them to anyone shopping for a rug

June 25, 2025
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Reply from Kilim Studio

Thank you so much for your review, Robert. We're so happy to hear that you had such a positive experience with our services. Your recommendation means a lot to us. We hope you'll enjoy your runner for many years to come.

Rated 5 out of 5 stars

Beautiful rug

Beautiful rug, delivered to my doorstep in a very timely manner. Thrilled with the look, style and condition of my runner. Will definitely purchase again.

June 27, 2025
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Reply from Kilim Studio

Thank you very much for your review, Amanad. We're delighted to know that you're pleased with the beauty, condition and delivery speed of our runner. We hope you’ll enjoy your runner for many years to come. Please let us know when there is anything else we can help you with.

Rated 5 out of 5 stars

Quality

Quality
Quick response

June 20, 2025
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Reply from Kilim Studio

Many thanks for your review, Gayle. We're delighted that you're happy with the quality of our kilim and our services. We hope you’ll enjoy it for many years to come.

Rated 5 out of 5 stars

Easy ordering process, beautiful rug!!

Easy ordering process, big selection of rugs, received order with 1 week!

June 13, 2025
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Reply from Kilim Studio

Many thanks for your review, Christiane. We're glad to hear that you're pleased with our services. We hope you’ll enjoy your runner for many years to come.

Rated 5 out of 5 stars

Very pleased

Just as described. High quality. Fast shipping. Would definitely recommend!

June 13, 2025
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Reply from Kilim Studio

Thank you very much for your review, Meg. We're delighted to know that you're pleased with the quality of our rug and the speed of delivery. Your recommendation means a lot to us. We hope you’ll enjoy your vintage Turkish hand-knotted rug for many years to come.

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