King Colis Reviews 1,941

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I visited Ostrava Nova Karolina. The organisation is on great level, long lines, but its acceptable because its big trending thing. You can find really funny things in the packages. I wouldnt rather t... See more

Rated 5 out of 5 stars

This was an amazing experience, works by kilo, you pick a package and put it on the scales then you pay and open to see what you got!! Absolutely amazing experience, would recommend 🎉🎉

Company replied

Rated 1 out of 5 stars

Absolute scam. I got 97 euro of junk. I got the most useless items that I've paid for and will most likely go back in landfill. Just to describe what I got a dyson head mop that will have cost me a fo... See more

Company replied

Rated 4 out of 5 stars

I have ordered 10kg of lost packages on the King Colis website and had to reschedule delivery. The King Colis team way really helpfull and professional. The Big mystery box finally arrived home. It wa... See more

Company details

Written by the company

Chez King Colis, nous adorons vous surprendre et vous aider à faire de bonnes affaires. C’est pourquoi nous récupérons les colis perdus du e-commerce et vous les proposons à des prix très avantageux sur notre site internet, ou bien dans nos différents pop-up stores. Nous vendons nos colis dans l’état exact où nous les avons reçu et personne ne connaît leur contenu. Smartphones ? Bijoux ? Vêtements ? Chaussures ? Sacs à main ? Gadgets ? Jeux Vidéos ? Objets de collection ? En achetant des colis perdus, vous ne savez jamais ce que vous allez recevoir : chaque ouverture est une nouvelle aventure ! ​ Vous voulez vivre une vraie chasse aux trésors ? Commandez dès maintenant nos colis perdus en ligne ou bien rendez-vous dans nos différents points de vente éphémères.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

I love mystery boxes

I love mystery boxes, So thats win for me. Maybe i would appreciate boxes sorted by some basic use like kitchen, living room, Cars And other.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I visited Ostrava Nova Karolina

I visited Ostrava Nova Karolina. The organisation is on great level, long lines, but its acceptable because its big trending thing. You can find really funny things in the packages. I wouldnt rather tell you what i have found, because everyone will be jealous. Peace

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Smartwatch

My experience was great, i ordered online and package was better than i thought, i was amazed with the smartwatch i received. Im very satisfied

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Our total spent was 150 euros...we got…

Our total spent was 150 euros...we got broken glasses, broken ceramic figurines, lots of ropes and tapes...which literally have no purpose. This was definitely the worst decision ever.

October 27, 2025
King Colis logo

Reply from King Colis

Hello,

We are sorry to hear that you are disappointed. The concept of our service is to resell unclaimed parcels, the contents of which we never know the condition of. Unfortunately, some items may be damaged or already used, and that is part of the game.

Best regards,
The King Colis team

Rated 1 out of 5 stars

Never again!!!

Ok, is a mystery box.....but i booked a premium one!!!! The total inside the box maybe arrive at 30/35 euros. NEVER AGAIN!!! IS A SCAM!!! some products are broken!!!

October 26, 2025
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Reply from King Colis

Hello,

We are sorry to hear that you are disappointed. Our service is based on reselling unclaimed parcels, the contents of which we never know the condition of. Unfortunately, some items may be damaged or already used, and that is part of the game.

Best regards,
The King Colis team

Rated 5 out of 5 stars

I had such an interesting experience…

I had such an interesting experience with king colis, I found an smart watch with unbelievable price.

October 14, 2025
Unprompted review
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Reply from King Colis

Hello,

Thank you very much for your positive feedback! We are delighted that you liked our concept. Your satisfaction is our greatest reward!

Best regards,
The King Colis team

Rated 5 out of 5 stars

Very good personal and packages was…

Very good personal and packages was very worth it that’s why I’m putting 5 stars!

October 12, 2025
Unprompted review
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Reply from King Colis

Hello,

We are delighted to hear your feedback!
We do everything we can to offer a unique experience, and knowing that you enjoy it motivates us even more.
Thank you for your trust, and see you soon!

Best regards,
The King Colis team

Rated 5 out of 5 stars

very good

very good, the peapole that work there are very kind

October 11, 2025
Unprompted review
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Reply from King Colis

Hello Lukás,

We are delighted to hear your feedback!
We do everything we can to offer a unique experience, and knowing that you enjoy it motivates us even more.
Thank you for your trust, and see you soon!

Best regards,
The King Colis team

Rated 1 out of 5 stars

Not good

Poor quality
96 euro for nothing…!

Good job

September 27, 2025
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Reply from King Colis

Hello Michel,

We are sorry to hear that you are disappointed. The concept of our service is to resell unclaimed parcels, the contents of which we never know the condition of. Unfortunately, some items may be damaged or already used, and that is part of the game.

Best regards,
The King Colis team

Rated 1 out of 5 stars

Fraud

Fraud, scam, whatever! Bought supposably PREMIUM pack of 5kg.. didn't weight it, but the package was full of garbage, repacked without original packaging and without any papers of what I actually got.
Premium pack full of shit.
DO NOT BUY!!!!

September 18, 2025
Unprompted review
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Reply from King Colis

Hello,
Our goal is to give unclaimed parcels a second chance, not to deceive anyone.
As you can see on social media and on our website, many customers have made incredible discoveries all over Europe. Some customers are luckier than others, and that's part of the concept, which is above all a unique shopping experience.
Kind regards,
The King Colis team

Rated 1 out of 5 stars

FRAUD

FRAUD, do not buy
Weight is not correct, 3kg pack have 1,2kg items and 1,8 of box paper, all packages are already unboxed, so they know what is inside.Shame on you King Colis

September 18, 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

Our goal is to give unclaimed parcels a second chance, not to deceive anyone.

As you can see on social media and on our website, many customers have made incredible discoveries all over Europe. Some customers are luckier than others, and that's part of the concept, which is above all a unique shopping experience.

Kind regards,
The King Colis team

Rated 1 out of 5 stars

This is a fraud

This is a fraud. I have bought one package of premium items, 15kg - first question that I had was how do they know which one is standard and which one is premium, but ok, let us check.
I 15kg box, 85% are unusable items, parts of something that is not known, broken lunch box, broken air-fryer, pillow for somebody sofa, etc. Garbage. 2 things out of 20 pcks I can use, don't even think that you can resell this.
Why is it fraud - majority of items (70%) have stamp of Amazon return warehouse, meaning that these items are not lost but they are returned to Amazon. And Amazon sells these packages for very low price. I believe that all these items are coming from Amazon as well, but maybe they through away their packaging with these stamps. And about 30% of items have been packed only in King Colis packaging material, meaning that they knew very well what is inside, there is no original packaging but bare product instead.
Don't buy and stay away, especially from web shopping, for onsite experience, maybe they will place something valuable for a commercial needs.
So, yes, I paid for a garbage, and share it for others not to do same

September 11, 2025
Unprompted review
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Reply from King Colis

Hello,

We are truly sorry to read about your disappointment and understand your frustration. The concept of King Colis is based on the resale of unclaimed parcels, and we never know the exact condition or value of the contents in advance. Unfortunately, some boxes may contain returned or damaged products, while others may include high-value items — this variability is part of the experience we propose.

We want to emphasize that our intention is not to mislead our customers. We clearly communicate that the content is unknown, and that the value can vary significantly from one box to another.

We sincerely regret that your experience did not meet your expectations, and we take your feedback seriously as it helps us improve the service we provide.

Best regards,
The King Colis Team

Rated 5 out of 5 stars

IT was fun AND exiting

September 9, 2025
Unprompted review
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Reply from King Colis

Hello,

We truly appreciate your feedback! It makes us so happy to know you had such an enjoyable and fun experience with us.

King Colis Team

Rated 5 out of 5 stars

Great

Very fun experience

September 9, 2025
Unprompted review
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Reply from King Colis

Hello,

Thank you so much for sharing your feedback! We’re delighted to hear you had such a fun experience with us — that’s exactly what we love to see.

King Colis Team

Rated 5 out of 5 stars

Yess good very nice

September 9, 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

Thank you very much for your wonderful feedback! We’re thrilled to know you enjoyed such a great experience with us.

King Colis Team

Rated 5 out of 5 stars

Great expirence

September 9, 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

A big thank you for your trust! We’re happy that your experience lived up to your expectations. Don’t hesitate to share your finds with us!

Best regards,
The King Colis Team

Rated 2 out of 5 stars

Goods value are not the same of the price of the box

The goods received do not have the value that I spent for the box. Selling that goods is not very easy because are very particular goods.

August 26, 2025
King Colis logo

Reply from King Colis

Hello,

We are sorry to hear that the contents of your box did not meet your expectations. Since our concept is based on the resale of unclaimed parcels, the value and type of goods can vary greatly — sometimes they may be useful or high-value, while other times they may be more specific or harder to resell.

We understand your concern and truly appreciate your feedback, as it helps us to improve the service we provide.

Best regards,
The King Colis Team

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