King Billy Casino Reviews 

770
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick withdrawal processes and fast payouts. Reviewers frequently highlight the helpful and friendly customer service, often describing it as top-tier. Some users also enjoy the website's design and wide game selection. However, some customers noted significant issues with slow withdrawal processes and technical problems. Many also report difficulties with account verification, leading to suspensions or permanent closures after deposits. Conversely, a portion of people felt dissatisfied with unhelpful customer service. Repeated concerns exist regarding refund requests, with users struggling to retrieve funds or facing denials.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some reporting smooth and fast withdrawals, often... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the fast, lovely, and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as a top online... See more

Service

Customers consistently note ambiguous experiences with service, with some describing it as fast, friendly,... See more

Refund

Consumers find refund experiences to be negative, with many reporting difficulties in getting their money... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One of my go to’s. Win in decently regular intervals, good rtp and usually decent sized wins for deposit amount. Never usually wait much more than 30 minutes maybe an hour for my withdrawal to be in m... See more

Company replied

Rated 4 out of 5 stars

Been playing online for a while and tried many casinos . It doesn't take long to realise some are just taking all ya money . King Billy has proven they are legitimate . I had a good win and as they to... See more

Company replied

Rated 5 out of 5 stars

I have so much fun on this casino and the bonuses and the terms of conditions for the bonuses are just phenomenal. Kingbilly has Fast withdraws and customer service is just top tier. Highly recommend!... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, i have never had much with online casinos. I thought i would try my luck with King Billy Casino. Thankfully i did, great games, support is very helpful and a unique theme. I... See more


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

770 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

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3.5

All reviews

(770)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless

Seamless , consistent and trustworthy withdrawals - great bonuses I can’t play anywhere else as the service is also first class.

January 19, 2024
Unprompted review
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Reply from King Billy Casino

Your Grace Melania,

Thank you for your positive feedback! We're thrilled to hear that you've had a seamless experience at King Billy Casino. It's fantastic to know that you appreciate the great bonuses and find the overall service to be first class. If there's anything specific you enjoy or if you have further feedback, feel free to let us know. We're here to ensure you continue to have an excellent gaming experience at King Billy

Long Live Melania!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Very honest they help me a lot.enjoy to…

Very honest they help me a lot.enjoy to play here always.

January 4, 2024
Unprompted review
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Reply from King Billy Casino

Your Grace Sunny,

Thank you for your kind words! We're delighted to hear that you've found our support helpful and that you enjoy playing at King Billy Casino.

Long Live Sunny!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Support staff was awesome.

Support staff was awesome.. I was having issues updating my information.. it was done in less than a day and my withdrawal was approved and in my account within 10 mins of docs being uploaded and approved

December 28, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Larry,

That's fantastic to hear! We're thrilled that our support staff was able to assist you promptly, and the quick resolution of your information update and withdrawal process is great news. If there's anything else we can do for you or if you have more feedback to share, feel free to let us know. We appreciate your positive experience at King Billy Casino, and we look forward to providing you with continued excellent service!

Long Live Larry!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Has the quickest payouts!

Great selection of pokies, frequently drawing out winnings which more often than not will be received in my account within the hour! All hail King Billy, fantastic casino all round.

December 24, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Lauren,

Thank you for your positive feedback!
We're delighted to hear that you've had quick payouts and enjoy the great selection of pokies at King Billy Casino. Your praise is much appreciated, and we're thrilled to have you as a satisfied player.
If you ever have more feedback or if there's anything else we can do for you, feel free to let us know. We look forward to continuing to provide you with a fantastic gaming experience at King Billy

Long Live Lauren!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Fast withdraw

December 23, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Mountar,

thank you for 5 stars!

Long Live Mountar!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

The time I spent here was very…

The time I spent here was very meaningful. thank you.

December 16, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace purimu,

Thank you for your kind words!

Long Live purimu!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Been a great casino fix any issue I…

Been a great casino fix any issue I bring up look after return players which is great

December 15, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Kurt,

Thank you for your kind words! We're delighted to hear that you've had a great experience with King Billy Casino and appreciate the way we address and resolve any issues you bring up. Taking care of our returning players is a top priority, and we're committed to providing you with excellent service. If you ever have more feedback or if there's anything else we can do for you, please don't hesitate to let us know. We look forward to continuing to serve you at King Billy Casino!

Long Live Kurt!
Long Live King Billy!
Play long and prosper!

Rated 1 out of 5 stars

Avoid this casino

I'm afraid they are using the under handed tactic that many casinos are using. When you win and want to withdraw they keep asking for info proof that they already have.
They hope that you will go spend the money in your account in the meantime. I would not recommend.

December 14, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace B Man,

I'm sorry to hear about your negative experience. Based on our investigation, we can confirm successful verification of the account. Our team will make sure to avoid possible confusion in the future.

Thank you,
The King Billy Team

Rated 5 out of 5 stars

Quick payment

December 13, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Rebecca,
Thank you for your positive feedback on our quick payment process!

Long Live Rebecca!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Literally took less than an hour to…

Literally took less than an hour to cash out. King Billy customer service is always fast and helpful. Huge selection of games.

December 5, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Laura,
We're delighted to hear that your cash-out process was quick, and our customer service team was fast and helpful. Providing a wide selection of games is important to us, and we're pleased to know you appreciate it.
If you have any more feedback or if there's anything else we can do for you, please feel free to let us know. We look forward to providing you with more great experiences at King Billy Casino!

Long Live Laura!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Good casino

Good casino. Fast withdrawals and verification. The odds seem fair on there slots. I won 6155$ got the money in a few hours. I recommend them definitely.

December 2, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace j W,
We're thrilled to hear that you had a good experience with King Billy Casino, including fast withdrawals, smooth verification, and fair odds on the slots. Congratulations on your win of $6155! Your recommendation means a lot to us.
If you ever have more feedback or questions, feel free to reach out. We look forward to providing you with more enjoyable moments at King Billy Casino!

Long Live j W!
Long Live King Billy!
Play long and prosper!

Rated 1 out of 5 stars

I've had nothing but problems with this…

I've had nothing but problems with this site. It's taken over 5 hours for my deposit to be received the last 4 times and the live chat has been no help whatsoever. Wouldn't recommend playing here.

December 2, 2023
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Dear Brandyn,

thank you for sharing your experience by King Billy. We are sorry to hear about extended waiting tome for the deposit to be credited. Unfortunately, such rare cases may occur due to some maintenance on behalf of payment method, but we are glad to confirm here, that the above-mentioned deposits have been credited to your account after investigation!
We appreciate your patience and hope to see you in our Kingdom once again.

Thank you,
The King Billy Team

Rated 5 out of 5 stars

I've tried basically every single Aus…

I've tried basically every single Aus online casino there is to offer. King Billy is by far the best. No other side has been able to compete, that's the truth. Genuinely regular wins, fast withdrawal, top shelf customer service, absolutely ticks all the boxes and I highly recommend.

December 1, 2023
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Luigi,
We're thrilled to hear that King Billy Casino stands out as the best among online casinos you've tried. Regular wins, fast withdrawals, and top-notch customer service are indeed key aspects we strive to excel in.
Your recommendation means a lot to us. If there's anything else you'd like to share or if you have any suggestions, feel free to let us know. We're here to ensure you continue to have an exceptional gaming experience at King Billy! 🌟

Long Live Luigi!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

I seriously can not rave enough about…

I seriously can not rave enough about King Billy! I've been playing for over a year now. They have a awesome game selection! Excellent customer service everyone is very polite and helpful! And the best part of all is.... Withdrawals are a breeze and super fast! Always in bank accout within 2 hours of cashing out!
KING BILLY IS #1

November 27, 2023
Unprompted review
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Reply from King Billy Casino

Your Grace Amanda,
Thank you so much for your enthusiastic feedback!

We're thrilled to hear about your positive experiences with King Billy Casino! We understand the importance of quick and smooth withdrawals, and we're delighted to have met your expectations.

Your loyalty and kind words mean a lot to us. If you ever have more feedback or if there's anything else we can do for you, don't hesitate to reach out. We look forward to continuing to provide you with a top-notch gaming experience at King Billy!

Long Live Amanda!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Getting a positive outcome from recent…

Getting a positive outcome from recent issue.all the staff I dealt with,were. Understanding & always ready to help solve the issue.
Thanks king billy team👍

November 24, 2023
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Neil,
We're pleased to hear that the recent issue was resolved positively, and you had a good experience with our team. Your kind words are greatly appreciated.
If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to ensure you have a positive and enjoyable experience at King Billy Casino.
Thank you for your support and kind acknowledgment! 👍

Long Live Neil!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Fast payout

Been playing here from New Zealand for almost 2 years and have won a few decent small amounts that I never withdrew. This week I finally hit a big one playing a game I had not played before and glad to say the verification and cash out experience was smooth and quick. Only one downfall is some of the games cut out often during play. I will continue to play here and recommend to others.

November 22, 2023
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace rza Iza,
Congratulations on your recent big win—we're thrilled to hear that the verification and cash-out process went smoothly for you. We appreciate your loyalty over the past two years.
Thank you for recommending us, and we look forward to providing you with more exciting moments in the future. If you ever have further feedback or questions, feel free to reach out.

Long Live rza Iza!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Had some touch and go moments but the…

Had some touch and go moments but the tra saction was smooth and quick

November 14, 2023
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Jackson,

Thank you for sharing your experience with us. We're pleased to hear that, despite some touch-and-go moments, the transaction was smooth and quick. Your feedback is valuable, and we're here to ensure your future experiences with King Billy Casino are even better.

If you have any further comments or if there's anything we can assist you with, please feel free to let us know.

Long Live Jackson!
Long Live King Billy!
Play long and prosper!

Rated 3 out of 5 stars

Unknown until I get my money

Well, I won $400 tried to withdrawal and they asked.for my bank account number to be visible in my bank statement.... why? I deposited successfully and now am sending them my life (drivers L, utility bill, bank account ) please just make the withdrawal less painful!!! I am deeply disappointed and will only go back to play at KjngBilly if they do something for me

November 9, 2023
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Holly,
thank you for leaving feedback! Our support team has tried to contact you regarding the issue with verification. Please, check your e-mail inbox for further assistance.
Thank you,
The King Billy Team

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