i have been playing on this site for years now. I am actually a VIP player. My personal information are verified, but when i was trying to withdraw some of my winnings, they suddenly asked for my card... See more
Company replied
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See what reviewers are saying
They want lots of personal information from me. Just to withdraw the $500 I won on the King Billy casino website. I continuously uploaded things, but they said it wasn't good enough. And they kee... See more
Company replied
I just started playing games on Billy King Casino and I have been very impressed so far. I won twice. The first day I won and withdrew my profits now questions and no run around like most sites. The... See more
Made an error on opening account by putting wrong month of birth, but very easily sorted with live support, winnings after bonus were paid unlike some sites who would have made it very difficult. Over... See more
Company replied
Company details
Written by the company
Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.
Contact info
United Kingdom
- support@kingbillycasino.com
- www.kingbillycasino.com
You should know
3.5
Average
774 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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I absolutely love this casino it's one…
I absolutely love this casino it's one of the best I've ever seen. The staff are so kind and helpful I really appreciate everything Ive received from here
March 29, 2026
Unprompted review
Reply from King Billy Casino
Your Grace Keely Smith,
Thank you so much for your kind words! 💛
We’re thrilled to hear that you love the casino and that our team has made a positive impression. Providing friendly and helpful support is very important to us, and your feedback means a lot.
We truly appreciate your support and wish you continued enjoyment at King Billy! 👑🎰✨
Long Live Keely!
Long Live King Billy!
Play long and prosper!
Same day withdrawl!
Great experience all round! Same day withdrawal which is hard to come by, competitive bonus offers with frequent rewards! Highly recommend.
March 21, 2026
Unprompted review
Reply from King Billy Casino
Your Grace Justin,
Thank you for your fantastic feedback! 🌟
We’re delighted to hear you had a great all-round experience and that the same-day withdrawal made a difference. It’s also great to know you’re enjoying our bonuses and rewards.
We truly appreciate your recommendation and wish you continued fun at King Billy!
Long Live Justin!
Long Live King Billy!
Play long and prosper!
Asking for passport
Asking for all your data as cryptocasino. Bizar. Over a withdrawal of not even 400 usd. They want passport, adress and proof of transaction everything. Crazy.
February 16, 2026
Unprompted review
Reply from King Billy Casino
Dear Rick,
Thank you for your feedback.
Please note that King Billy is not a crypto-only casino. As a licensed platform, we are required to follow standard verification procedures, including KYC checks before processing withdrawals. This may involve requesting identification documents, proof of address, and confirmation of the payment method used for deposits.
At the moment, we were unable to locate an account matching the details provided in your review. If you have played with us, we kindly ask you to contact our support team directly so we can review your case and assist you further.
We appreciate your understanding.
Thank you,
The King Billy Team
I have played at various casinos for…
I have played at various casinos for almost 20 years online. But this Casino is the BEST. Most bonuses have a no-max win limit & playthrough on most bonuses is 30x, compared with 40x at other casinos. They even have some no-playthrough free spins & most free spins are 20c or 40c, not 10c like other casinos. I am at the "count" tier and receive special bonuses on request. A fantastic casino. I enjoy playing. Fast payouts. BEST Casino. Please keep up the good work
February 4, 2026
Unprompted review
Reply from King Billy Casino
Your Grace Ralph,
Thank you very much for your detailed and positive feedback!
We’re delighted to hear that after so many years of playing online, King Billy stands out for you.
We’re also pleased that the withdrawal process and overall experience have met your expectations. Your kind words mean a lot to our team, and we’ll certainly continue working hard to maintain the high standards you’ve highlighted.
Long Live Ralph!
Long Live King Billy!
Play long and prosper!
Worst casino ever i deposit 39 euro for…
Worst casino ever i deposit 39 euro for a welcome bonus that I didnt get, and said than i can withdraw it right? Or am i gonna have problems with that like you have with most scam casinos.. he said i could. I did got rejected contacted support again and all of a sudden I have to wager x3 my deposit.. I have it all on photos/trsnscript from chat..
February 1, 2026
Unprompted review
Reply from King Billy Casino
Dear Niklas,
Thank you for your feedback.
Unfortunately, we were unable to identify the author of this review as one of our registered customers, so we cannot verify the situation described.
At King Billy, the wagering requirements are clearly outlined in our Terms and Conditions and explained by our support team when applicable.
If this review relates to an account with us, we kindly invite you to contact our support team directly with your account details so we can review the matter and provide accurate assistance.
Thank you,
The King Billy Team
Best Casino I have ever played at they…
Best Casino I have ever played at they do everything right ignore negative reviews, and judge for yourself.
January 27, 2026
Unprompted review
Reply from King Billy Casino
Your Grace Script,
Thank you for such an amazing recommendation! We’re really happy to hear that King Billy has been the best casino experience you’ve had. Your trust and encouragement mean a lot to us, and we appreciate you taking the time to share your positive experience. Wishing you plenty of fun and great wins ahead!
Long Live Script!
Long Live King Billy!
Play long and prosper!
This casino is dreadful
This casino is dreadful. They are transparent that you have to turnover your deposit 3 times, their low rtp and that withdrawals won't be processed in the weekend so I guess I can't complain about that but that's the least of it. It seems impossible to withdraw at all - my withdrawal was cancelled up to 10 times over 'technical issues.' I eventually gave up and wagered it away before asking them to close my account. Prior to getting to the stage I could withdraw, I got in a never ending series of communications with support to ask them why I had still $108 to wager before withdrawing when I deposited $30 and had wagered at least $100 already. It took time - their '24/7' support answers approximately every 24 hrs and mostly just cite terms and conditions that had no relevance to the question I was asking. Never really got to the bottom of it and am now beyond caring, but please avoid unless you want to throw your money away and enjoy being frustrated.
January 20, 2026
Unprompted review
Reply from King Billy Casino
Dear Vicki,
Thank you for your feedback. We’re sorry to hear that your experience was frustrating and appreciate the opportunity to clarify the situation.
As outlined in our terms and conditions, the deposit was subject to a 3× wagering requirement, which needed to be fully completed before a withdrawal could be processed. Regarding the final withdrawal attempt, it was canceled because some of the payment details were entered incorrectly in the withdrawal request. For security reasons, withdrawals cannot be completed when the provided information does not match the required format or bank details.
We understand how this may have felt after multiple attempts and regret that the overall experience led to dissatisfaction. Your comments have been noted, and we will continue working on improving clarity around wagering progress and the withdrawal process to help avoid similar situations in the future.
Thank you,
The King Billy Team
King Billy is legit
King Billy is legit, I have won 17k before and cash out was easy. The best online casino there is!
January 16, 2026
Unprompted review
This is an unfair site, avoid it if you can!!
I registered, uploaded the documents (from myself), then I asked RA directly, the customer service said I just need to pay and send the picture of it and my profile will be verified..!!
Yes, I deposit 15$ after immediately suspended my account and I can't play! According to customer service, it's a standard procedure and as soon as my profile is verified, I can play....
Everyone, avoid this site, this casino is a joke!
January 6, 2026
Unprompted review
Reply from King Billy Casino
Dear Robert,
Thank you for sharing your concerns. We’re sorry to hear that this situation caused frustration and would like to clarify what happened.
During the verification process, it was confirmed that the account was registered from a restricted country where our services are not available. In such cases, account access is suspended in line with our terms and regulatory requirements. As no gameplay was permitted, the deposited amount was fully refunded.
We understand that this outcome can be disappointing; however, these measures are mandatory and applied consistently to ensure compliance. We appreciate your feedback and hope this explanation helps clarify the reason for the account restriction and refund.
Thank you,
The King Billy Team
Do not play this casino
Do not play this casino. All their bonuses are fake. I did 4 of them and they only gave me the sign up bonus. I contacted support after the chat person was telling me I was entering the codes wrong. I told them the codes appear when you click the add. That it wasn’t possible. So I did it again with the next deposit to prove I was right and that bonus didn’t appear again. What do they do? They pretty much say too bad. They prey on new customers clearly with their bonuses that don’t work on purpose. They rake in millions and they can’t even release a deposit low bet deposit bonus, what does that say about them?
January 3, 2026
Unprompted review
Reply from King Billy Casino
Dear Cat,
thank you for sharing your feedback. We are sorry that King Billy did not meet your expectations. As we have checked, our customer support team has explained all the details regarding bonuses your account has tried to claim. All bonuses at King Billy Casino are applied automatically only if all required conditions are met at the exact moment of deposit. These conditions are governed by our Terms & Conditions and are enforced strictly by the system itself. In the rare occasion that the bonus is not shown after the deposit is made, it is advised to come to Live-Chat without playing the deposit so the customer support team could add the bonus manually.
Unfortunately, once a deposit is played without an active bonus being attached, the system does not allow us, even on our side, to manually add, restore, exchange, or compensate the bonus afterward if the balance is played.
Thank you,
The King Billy Team
Excellent casino
They have been a great casino. The payouts are quick, they have loads of games. The vip program is really cool with perks thats are good. The bonuses are plentiful and all around great experience with them.
January 4, 2026
Unprompted review
Reply from King Billy Casino
Your Grace Daniel,
Thank you for the wonderful feedback! We’re thrilled to hear that you’re enjoying the fast payouts, wide game selection, and the perks of our VIP program. We truly appreciate your support and wish you continued fun at King Billy Casino!
Long Live Daniel!
Long Live King Billy!
Play long and prosper!
Been playing online for a while and…
Been playing online for a while and tried many casinos . It doesn't take long to realise some are just taking all ya money . King Billy has proven they are legitimate . I had a good win and as they told me payment is going in it did. Fast friendly and fair .
December 26, 2025
Unprompted review
Reply from King Billy Casino
Your Grace Scott,
Thank you for sharing your experience! Congratulations on your win, and it’s great to know the payout was delivered as promised. We appreciate your trust and wish you many more enjoyable moments with us.
Long Live Scott!
Long Live King Billy!
Play long and prosper!
Fast and speedy withdrawal
Fast and speedy withdrawal
Love the site
December 26, 2025
Unprompted review
Reply from King Billy Casino
Your Grace Nicola,
Thank you for 5 stars!
Long Live Nicola!
Long Live King Billy
Play long and prosper!
ZERO STAR!!!!
Took a lot of patience to bear with the lengthy process of withdrawal 😫
December 16, 2025
Unprompted review
Reply from King Billy Casino
Your Grace Jason,
Thank you for your feedback. We’re sorry to hear about your frustration.
At this time, we’re unable to locate any account or withdrawal request matching the details provided in your review. If this experience relates to an account with us, we kindly ask you to contact our support team directly from the registered email address so we can verify the account and assist properly.
Thank you,
The King Billy Team
All things in this casino is super…
All things in this casino is super great.the promotions the kindnes of people and the verification is fast.Never any problem with the withdraw.For me the best casino ever played
December 15, 2025
Unprompted review
Reply from King Billy Casino
Your Grace miso,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoy our promotions, fast verification, smooth withdrawals, and the support from our team. Your kind words mean a lot to us, and we’re glad King Billy is the best casino you’ve played at.
Long Live miso!
Long Live King Billy!
Play long and prosper!
I have been trying to get in contact with Kingbilly.
I have been trying to get a refund from KingBilly Casino regarding deposits made after the new Dutch KSA remote gambling law came into effect (October 2021). At that time unlicensed operators were no longer allowed to accept Dutch players, and many casinos offered refunds for deposits made in that period.
I first contacted King Billy support @ in may 2024, explaining the situation and offering to resolve the matter amicably. After receiving no reply for months, I escalated with a formal refund request including full transaction history to info@dama.
I have re-sent the same email every month since then last one in today December 1th 2025. Result: zero response in over a year or so. No acknowledgment, no refusal, complete radio silence.
I have now instructed my lawyer to proceed with the claim through official channels, but I hope genuinely King Billy (Dama N.V.) would handle this professionally and avoid unnecessary legal costs for both sides.
Very disappointed with this level of customer service and transparency from a casino that otherwise has a decent reputation. Ignoring legitimate refund requests for more then a year is unacceptable.
Account: (ID ends with 268507)
Amount in question: [€ 6599]
Original refund request sent: July 2025 (still unanswered)
I will happily update or remove this review the moment King Billy finally replies and resolves the issue.
December 1, 2025
Unprompted review
Reply from King Billy Casino
Dear Don,
thank you for your review. We would like to highlight, that we could not identify you as the customer of the website kingbillycasino.com operated by Dama N.V.
It might happen that you could reference to kingbilly.com, which is a different website, and which has been closed since 15th of July 2024.
Thank you,
The King Billy Team
Withdrawal issues
Withdrawal issues, Failed 6x now due to apparent technical issues. Opted for bank transfer only for them to cancel another 4c saying account details are wrong. I know my bank account details & they also said the swift code was wrong, Give me my money!!!
November 17, 2025
Unprompted review
Reply from King Billy Casino
Dear Anita,
Thank you for your review. We’re sorry to hear that you initially experienced difficulties with your withdrawal. According to our records, the issue has since been resolved and your withdrawal was successfully processed. If you ever encounter any further technical problems or have questions about your account details, our support team is always available to assist.
Thank you,
The King Billy Team
Absolutely love Kingbilly Casino
I have so much fun on this casino and the bonuses and the terms of conditions for the bonuses are just phenomenal. Kingbilly has Fast withdraws and customer service is just top tier. Highly recommend!
November 21, 2025
Unprompted review
Reply from King Billy Casino
Your Grace Lavinia,
Thank you for sharing your positive feedback. We’re glad to hear that you’ve enjoyed your experience and that our bonus terms, withdrawal processing, and support team have met your expectations. We appreciate your recommendation and look forward to continuing to provide reliable service.
Long Live Lavinia!
Long Live King Billy!
Play long and prosper!
Would NOT recommend!
Very very disappointed with King Billy. They have recently been having system issues but haven’t noted anything about it on their site, so after making a $45 deposit to claim a particular bonus I wanted, the bonus did not give me the free spins I was guaranteed. That’s 100 free spins gone. The live chat isn’t functioning, so I could only send them a message which took them hours to respond. Then I find that most of the games I want to play would not work, with an error message displaying.
Once they did finally respond to my 2 emails, the tone was pretty nonchalant with them declining to add the bonus as I’d already played with some of my funds. They acknowledged system issues but offered no apology or any kind of cash or free spins compensation. Instead they quoted policy sections and basically didn’t care one bit. I was very disappointed. 10 free spins were then randomly placed onto my account but they’re for one of the games that I cannot access! I sent another email, and I’ve received no response at all. I have been sorely let down by customer service today,
Update: I finally did hear from them and my live chat and gaming issues were forwarded to a supervisor. Shortly after it all appeared fixed but by that time I didn’t have very much from my small deposit. I never heard anything more about the bonus I never received.
November 20, 2025
Unprompted review
My all time favourite
My all time favourite, has all currency including crypto. The best games and the most fantastic staff
November 3, 2025
Unprompted review
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