King Billy Casino Reviews 

770
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick withdrawal processes and fast payouts. Reviewers frequently highlight the helpful and friendly customer service, often describing it as top-tier. Some users also enjoy the website's design and wide game selection. However, some customers noted significant issues with slow withdrawal processes and technical problems. Many also report difficulties with account verification, leading to suspensions or permanent closures after deposits. Conversely, a portion of people felt dissatisfied with unhelpful customer service. Repeated concerns exist regarding refund requests, with users struggling to retrieve funds or facing denials.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with some reporting smooth and fast withdrawals, often... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the fast, lovely, and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as a top online... See more

Service

Customers consistently note ambiguous experiences with service, with some describing it as fast, friendly,... See more

Refund

Consumers find refund experiences to be negative, with many reporting difficulties in getting their money... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One of my go to’s. Win in decently regular intervals, good rtp and usually decent sized wins for deposit amount. Never usually wait much more than 30 minutes maybe an hour for my withdrawal to be in m... See more

Company replied

Rated 4 out of 5 stars

Been playing online for a while and tried many casinos . It doesn't take long to realise some are just taking all ya money . King Billy has proven they are legitimate . I had a good win and as they to... See more

Company replied

Rated 5 out of 5 stars

I have so much fun on this casino and the bonuses and the terms of conditions for the bonuses are just phenomenal. Kingbilly has Fast withdraws and customer service is just top tier. Highly recommend!... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, i have never had much with online casinos. I thought i would try my luck with King Billy Casino. Thankfully i did, great games, support is very helpful and a unique theme. I... See more


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

770 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(770)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very respectable payout a bit slow but…

No good very rude suck u in then turn pay table down. It’s like they sit and watch you to make sure u lose. Advise against using them.

February 11, 2025
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Peter,

Thank you for your feedback, Peter! 😊 We appreciate your patience and are glad to hear that you’ve always received your payouts. We'll continue working on improving our processing times. Enjoy your time at King Billy! 👑🎰

Long Live Peter!
Long Live King Billy!
Play long and prosper!

Rated 1 out of 5 stars

King scammer

Closed account because I got angry about them refusing to let me cash out my win. Don't bother wasting your time at this casino it's a joke.

February 4, 2025
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Dear jbt,
thank you for your feedback.
We’re truly sorry to hear about your experience. Please note that we always aim to follow our Terms and Conditions strictly, especially when it comes to withdrawals and account activity. Unfortunately, we cannot discuss specific details publicly, but if you'd like to clarify the situation or believe there was a misunderstanding, we’d be happy to review it.

You’re welcome to reach out to our support team anytime — we’re here to help.

Rated 5 out of 5 stars

King Billy casino a good site

It is a great casino online it easy and the support is always there when you need it and the withdrawal and deposit is quick any time something is not working support is there to help

January 7, 2025
Unprompted review
Rated 4 out of 5 stars

It takes a while, but it’s legit

Did take a little while for all my documents to be approved. Have lost a few winnings due to the issue. The issue has been resolved and I’m waiting on my first withdrawal. Other than that, great to play. Entertaining and easier then going out dealing with everyone and getting into trouble. Great platform.

January 3, 2025
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Hadyn,

Thank you for your feedback! We’re sorry to hear about the initial delays with document approval and the inconvenience it caused, but we’re glad the issue has been resolved. If you have any further questions or need assistance, our support team is always here to help. Happy gaming! 🎰✨

Long Live Hadyn!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

Winnings

Each step in the payment process was communicated which put you at ease.

January 3, 2025
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Row,

Thank you for sharing your positive experience! We're thrilled to know that our step-by-step communication during the payment process made you feel at ease. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Happy gaming! 🎉

Long Live Row!
Long Live King Billy!
Play long and prosper!

Rated 4 out of 5 stars

Took forever to sort my verification…

Took forever to sort my verification details over again with so many back and forths (13 in total roughly) to be able to collect the 6000 (which is the maximum amount allowed) when i had 15000 in my account which I wanted to cash out..... and you know what happened to the 9000 that I had sitting in my account guys..... yep lost it like a dumb arse because money in a gamblers account is his worst nightmare to try and not touch.... raise your withdrawal limit King Billy for your people who need no temptations in the kingdom.... lol

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

A genuine licenced online casino in Australia

After being ripped off by another casino, which ad it turned out wasn't even licenced in Australia I joined King Billy, I made 3 deposits totalling 350, then pulled out 2k,
My faith in Australian licencing laws is legitimate, yes I got lucky, but that's why we punt, ITS A REAL CASINO, RUNNING OF REGULATED MARGINS,
Dont make the same mistake I made and join some Eastern European scam, make sure it's Australian licenced.
Like king Billy

December 27, 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Dodd,

We’re thrilled to hear that you’ve had such a positive time at King Billy Casino. Transparency and trust are at the heart of what we do, and we’re glad you recognize our commitment to running a genuine and regulated platform. Congratulations on your win, and we hope you continue to enjoy your time with us. Good luck and happy gaming! 🎰✨

Long Live Dodd!
Long Live King Billy!
Play long and prosper!

Rated 4 out of 5 stars

I thought of rating after receiving my…

I thought of rating after receiving my withdrawal but here I am saying it is great website with lot of fun games and it not always that you can win thousands of dollars but they do make sure you win something to let's use keep on enjoy what we love. Truly supports you all the way and I have to admit that customer service is every good too.

December 6, 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace DC,

Thank you for your feedback! 🌟 We're delighted to hear that you're enjoying the variety of games and that our platform adds excitement to your experience. It's also wonderful to know that our customer service has met your expectations. We're here to ensure you have a great time, and we truly appreciate your support. Wishing you the best of luck in your future games! 🎰✨

Long Live DC!
Long Live King Billy!
Play long and prosper!

Rated 4 out of 5 stars

King Billy Casino offers a generally…

King Billy Casino offers a generally positive experience with its fast verification, pending processes, and payouts. The site is known for being responsive and for its appealing bonuses, which keeps players coming back. However, there have been occasional issues with account management and customer service responsiveness, especially from the VIP team. Despite these hiccups, the support team actively works to resolve problems, which is appreciated. It's advisable to ensure full verification to avoid potential issues with winnings. Overall, if these areas improve, King Billy Casino could easily earn a higher rating.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

King 👑 Billy Casino Trusted!

King 👑 Billy Casino is a great online slots that I trust! When you withdraw it’s processed in an hour! Thank you King Billy Casino!

November 15, 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Candace,

Thank you for your fantastic feedback! 👑 We're thrilled to hear that you trust and enjoy playing at King Billy Casino, and that our quick withdrawal process has impressed you. Your kind words motivate us to keep delivering the royal treatment you deserve. Good luck, and may your next spin be a winning one!

Long Live Candace!
Long Live King Billy!
Play long and prosper!

Rated 5 out of 5 stars

New costumer

24/7 Live Support - very friendly! And the best is that you don't have to wait. When you start the cvhat a member is immediately online.
Many various bonuses

Fast withdraws even bank transfers

November 5, 2024
Unprompted review
King Billy Casino logo

Reply from King Billy Casino

Your Grace Gertsch,

thank you for the wonderful feedback! 😊 We're thrilled you appreciate our 24/7 live support, diverse bonuses, and speedy withdrawals. Your satisfaction motivates us to keep delivering top-notch service.

Long Live Gertsch!
Long Live King Billy!
Play long and prosper!

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