Kingdom Houses Reviews 

50
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Negative, negative, negative! I am not happy the way they manage their properties. They will go into your property even if you don't want to. They will enter your room, take pictures of you... See more

Company replied

Rated 4 out of 5 stars

We stayed around a year and had a smooth check in. Issues were addressed promptly and often efficiently. We found Kingdom Houses’ online port easy to use and practical. Very friendly team, specially S... See more

Rated 5 out of 5 stars

Kingdom Houses have been great over the last two years. Friendly and resourceful they always try and get queries sorted ASAP. The properties are high specification and in great locations. I'v... See more

Rated 1 out of 5 stars

I moved in to one of their rooms, 43 carven Avenue W52SY it was dirty and unhygienic, there was stains on the bed and the carpet with damaged bits in their furniture .they also rented out a room to a... See more

Company replied

Company details

  1. Real Estate Agency

Information provided by various external sources

High specification Shared Accommodation Provider specialising in small flatshares, houseshares, HMOs, and studio apartments.


Contact info

3.1

Average

TrustScore 3 out of 5

50 reviews

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3.1

All reviews

(50)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality room not worth the money

I moved in to one of their rooms, 43 carven Avenue W52SY it was dirty and unhygienic, there was stains on the bed and the carpet with damaged bits in their furniture .they also rented out a room to a unstable person ,they put all the tenant in the house at risk and he did indeed try to break into one of the tenants bedrooms. I wouldn’t recommend them.

May 6, 2021
Unprompted review
Kingdom Houses logo

Reply from Kingdom Houses

We are so sorry to hear that your stay was unpleasant over the course of the ten months that you lived there - 8 months longer than your minimum contractual obligation. The same house currently has three occupants who have all lived with us for more than 4 years and are satisfied with our service. However please accept our apologies that we were not able to live up to the highest standards that we expect of ourselves. All the best - Dawid Joubert

Rated 5 out of 5 stars

Highly professional yet helpful and cooperative

Professional conduct during the entire period of the tenancy. The landlord was at all times approachable and very spontaneous in replies to maintenance related issues. Alongside professionalism there is a sufficient level of human to human understanding for matters that do not exactly fit the terms of the book. There is a strong sense of cooperation and helpfulness. I would not hesitate to rent again from the same company/landlord.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Kingdom Houses, Thank you so much...

Kingdom Houses have been great over the last two years.
Friendly and resourceful they always try and get queries sorted ASAP.
The properties are high specification and in great locations.
I've made some fantastic friends through themselves and they are always fair, willing to listen and happy to help.
I can't thank them enough for their kindness and dedication to their tenants, even more at these difficult times!

Joe.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

So glad I chose Kingdom

I rented a room in a Kingdom house share for 10 months, and am really happy I chose to go with them and not another agency! They were really helpful with any messages, or maintenance needs, and always responded really quickly. They were good at keeping everyone updated with any work being done, viewings, deliveries etc., particularly during the first lockdown. The house was in great condition, and well thought out. Would recommend!

March 7, 2021
Unprompted review
Rated 5 out of 5 stars

Good quality houses with professional service

Rented from Kingdom Houses for two and a half years and had nothing but a positive experience! They were very helpful in finding appropriate accommodation and the house was well taken care of and kept very clean by the regular cleaner.

March 1, 2021
Unprompted review
Rated 1 out of 5 stars

I asked if they accept housing benefit…

I asked if they accept housing benefit and they said yes. however they then said in an email.That the majority of people on benefit don't pay the rent and therefore i would need a guarantor, which is clear discrimination, how do they know i will not pay the rent? they did not ask for a credit rating in anyway? i have a good credit rating but cannot provide a guarantor i have mental disabalities and claim esa i can even pay three months rent. I sadly do not have immediate family who can do that. The law has changed last year due to covid and they cannot advertise No dss in adverts and have to be clear about this in there adverts, and cannot discriminate people on benefits but they can still refuse people on housing benefit. I suspect most of the reviews on here are fake as there are not any bad ones? and
written last year. My advice stay clear of them

February 19, 2021
Unprompted review
Kingdom Houses logo

Reply from Kingdom Houses

Dear Talal,

We are sorry we disappointed you with our service and requirement that we are able to assure ourselves that any new tenant is able to pay the rent. Currently we have at least two disabled tenants (that we know of) and we specifically worked with them to select a house makes it easy for them to reach the facilities (not too many stairs for example). Over the last year we’ve taken in over ten tenants on universal credit / ESA (we don’t differentiate) and likely have more than sixty or so that unfortunately lost their job due to covid and are on UC. We accept disabled tenants and those on universal credit subject to referencing including a character reference. Our houses are shared accommodation and the space is shared with other tenants so we definitely don’t want unpleasant people. We require the same referencing and affordability checks on all applicants irrespective of whether they are in employment or not.

Wish you the best and hope you find what you are looking for.

Kind regards,
Dawid Joubert

Rated 5 out of 5 stars

A very happy tenant.

I’m very happy I found Kingdom Houses as the standard of the properties they offer is fantastic and all with quality furniture and with a fixed price for bills it really takes the hassle out of splitting the cost with housemates. On top of the great properties they appear to have a great track for finding really good tenants and I’ve made some great friends through living in their properties.

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Kingdom House is an amazing place to…

Kingdom House is an amazing place to stay, there service is outstanding, if there was anything up or needed repairing they were quick on it, with friendly housemates and in a lovely area it made me feel at home, I was very happy to have stayed there, I'm moving in with my girlfriend now, otherwise I would have stayed. Thank you Kingdom House. If anyone is looking to stay here then J highly recommend it, having stayed in a few places in London.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Kingdom Houses will take good care of you 😁

Dawid and the whole team are just amazing. I'd give more stars if I could. I spent nearly 4 years with them as tenant and their service is fantastic: promt, precise and they really care about their tenants. I'd definitely recommend them!

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Totally smooth process, helpful people

Rented a room with Kingdom Houses in 2020. Everything was smooth from beginning to end. We moved in just a few days before the lockdown, so they were very helpful speeding things up to make sure we could move in as soon as possible. I have already recommended to some friends and will keep doing it.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Fellow renter

Fellow renter,

I was looking to move quickly and sign contract with a trustworthy and respectful landlord. After having a terrible landlord at Uni and hearing some awful stories about the treatment of tenants, not having their rights respected, I was seeking the exact opposite and I found it with Kingdom Houses.

A friend recommended them, I've now moved in and I couldn't be happier and more impressed with every staff member I've death with and the founder, himself.

They set up the company to serve tenants properly and set a truly professional precedence.... They got what they came for and here to stay putting smiles on tenants faces all over the place!

I spoke with Dawid the founder of company, a Zoom viewing was set up on three different properties and the next day I agreed to take the room after an in-person viewing.

They have been so friendly, pro and accommodating, especially for someone needing to move during Covid when times are stressful for all people and businesses.

I now wouldn't rent with anyone else. You're in extremely fair and genuine hands which is refreshing.
They not only stand out because of the quality of properties they look after and how they maintain them but because of how they deal so nicely with their tenants.

Call them today so they can help you find your sanctuary, like they did for me.

Kingdom Houses! Here's to you all!!

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I was moving to London from abroad to start a new job and choosing to rent with Kingdom was an excellent decision. They made getting a room while not in London so straightforward and took care of so many details that I was able to get on with my new life and job very smoothly. Issues were always fixed promptly and I would highly recommend to all young professionals looking for an easy foothold in the London rental market

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

I had such a great experience renting a room with Kingdom Houses!

I had such a great experience renting a room with Kingdom Houses! Everything was very quick in regards to securing the room and moving in to the room. You pay bills which include everything including Netflix, a cleaner and things like toilet roll, soap, washing up liquid, which is super helpful! They have a portal where you can see/pay your rent payments and also raise an issue i.e. if there is a problem with the house. Any issue is normally dealt with very quickly as well.

I had a great stay in one of the Kingdom Houses rooms and only moved out due to moving closer to work. Thanks Safia, Dawid and co for all your help.

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

5* Agency!!

Kingdom Houses provide 5* service for their tenants... seriously!!! In London, it is so easy to be caught out by nightmare landlords or agencies, but Kingdom really make it so easy. From moving in, they make sure you are completely happy (eg if the room is too light for you they will get black out blinds sorted for you by the next day). Their service is so quick, so whenever you have an issue they resolve it ASAP for you. You log the maintenance issue in their online portal, and within the next day or so someone is out to resolve it.. even bringing a new toaster, or a new washing machine.. all resolved instantly! We also needed new WiFi in our house as all the tenants begun working from home due to COVID, & this was resolved instantly with Dawid (top guy in the agency) coming out on bank holiday Monday to fix it for us.
On top of this, there are no arguments in the house over chores or buying shared products etc. as kingdom take care of all of this for you. Coming from someone who has lived in a shared house before, this is a BIG deal as so many arguments can arise over these kind of shared tasks if not everyone is willing to cooperate or has the same idea. Kingdom arrange weekly cleaning of the common areas & supply all the products you need (toilet paper, washing up liquid, dishwasher tablets etc.) When leaving the house (do to my boyfriend & I moving in together), it was so easy also. The deposit was returning nyon in full the next day! Only a small amount was deducted but completely fairly due to some marks I made on the mattress.
Such a great agency, & if I ever need to move back into shared housing, I will only go with Kingdom.
Thanks for everything!!

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

BEST Agency in London

This agency is the best you’ll find in London.
I have lived in around 6 shared houses in London, with everyone being a complete nightmare. Whether it be the maintenance of the property being shocking, the room being handed over to me completely filthy, or even taking money from my deposit with no valid reason... there are just some nightmare agencies & landlords in London.
Kingdom is one you can trust!!!!! Maintenance of the property impeccable, with all issues being logged using their online portal, they will come and fix things or replace them within the next day or so. Really proactive teams. Room was handed over to me in pristine condition, no complaints at all. But most importantly, the check out was so easy & my deposit was returned to me in full the next day! Might not sound like a big thing, but in London this is my first experience of this, so I was really shocked in a good way.
Such a great agency in London, & one you can trust!!!! 5 stars to them.
Thanks for everything.

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and honest agency

The team, especially Dawid are reasonable, understanding and they offer a fantastic service. Move-in was seamless, they stay on top of repairs. Whilst I was there we had an issue with some roommates not taking out the trash on their days, Kingdom Houses were so diplomatic and put us all at our ease and handled the situation with grace. I felt comfortable, safe and it was a great experience. Also, my room was AMAZING! Such a good quality house I loved my time in Ealing :)

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy and worth the money

Great company, may seem pricey at first but the value becomes apparent very quickly. Always on top of repairs, queries etc. and always have staff available to contact easily. Houses are in good shape and well looked after. Rooms are spacious and comfortable. Couldn't recommend more in London, a rare good agency among many bad ones I've experienced in the city.

July 18, 2020
Unprompted review

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