Kings Bathroom Ltd Reviews 

42
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

So pleased with our quadrant shower unit. It looks amazing. It is really good quality and was easily installed. Would highly recommend this.

Rated 2 out of 5 stars

Ordered shower enclosure last Tues with stated 2 day delivery time and KB agreed to give me an hours notice to get to the delivery site (I'm refurbishing a flat). After I paid for the item they co... See more

Rated 5 out of 5 stars

On line placing of our order was as we have come to expect. The arrival of the item the next working day was better than we expected. The efforts with packing to protect the product were absolutely b... See more

Rated 5 out of 5 stars

These guys are great. They noticed something "odd" about the order and took the initiative to call to clarify. After a brief chat another item was recommended as better suited to fit the situation. Th... See more

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4.4

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.4

All reviews

(42)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WOW Great Service

Amazing price and amazing next day delivery.

The item was packed extremely well no issues what so ever.

They might not be the biggest company but one of the better ones.

January 20, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Prompt and helpful reply to initial e-mail enquiry. Product arrived next day. Excellent quality.

December 8, 2012
Unprompted review
Rated 5 out of 5 stars

Quality, value, superb product packing, next working day delivery. Excellent supplier

On line placing of our order was as we have come to expect. The arrival of the item the next working day was better than we expected. The efforts with packing to protect the product were absolutely bomb proof. The items look excellent and no doubt will look excellent once installed in our cloakroom. Great product and superb service, thanks.

December 2, 2012
Unprompted review
Rated 5 out of 5 stars

excellent customer service

ordered bathroom cabinet with lights received telephone call from customer service explaining there was a small scratch on the unit and did i want to cancel the order or accept a discount . scratch hardly noticable and discount refunded immediately spoke to customer service on friday and received goods monday am excellent service

November 28, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

From ordering on line to receiving goods three days, well wrapped and protected. fail to see how you can improve on that.

November 24, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent customer services and technical staff

These guys are great. They noticed something "odd" about the order and took the initiative to call to clarify. After a brief chat another item was recommended as better suited to fit the situation. They even sent pictiures and prices within an hour.

November 20, 2012
Unprompted review
Rated 4 out of 5 stars

Very helpful

Very smooth transaction when ordered.
I was on my own when the delivery arrived so have not had time to check everything is ok yet.

November 20, 2012
Unprompted review
Rated 5 out of 5 stars

good, good, and goooood.

Shower was fast delivery. Installed really well, fantastic use of space in my small bathroom. Would recommend this shower and company. 10/10

November 14, 2012
Unprompted review
Rated 2 out of 5 stars

Good product - poor delivery

We are pleased with the shower but when it arrived my wife was at home alone and the delivery driver refused to help her. He just dropped the pallet in the road and left her to find some people to help her to bring it in. She was quite upset and insists I do not purchase from any business that doesn't offer a more customer friendly service in future.

November 11, 2012
Unprompted review
Kings Bathroom Ltd logo

Reply from Kings Bathroom Ltd

Dear Nicholas, we are so sorry to hear that your wife was upset by our courier leaving the pallet outside. Unfortunately they are only insured to leave it at your door, but we will certainly look into how we can improve this part of our delivery service. Thank you for your comments, and glad to hear that you are happy with the shower enclosure.

Rated 5 out of 5 stars

Very efficient service

I first of all phoned up about a bath shower screen. The person I spoke to was extremely polite and efficient. He suggested I ordered online which I did and my goods were delivered 2 days later as promised. The service was very quick and efficient and I would definitely buy from Kings Bathrooms again and recommend others to do so.

October 30, 2012
Unprompted review
Rated 3 out of 5 stars

excellent doors

the doors and delivery time was faultless they look brilliant, however the Chinese girl that calls you if your not in when the doors come and no calling card is left will not believe you and is quite abrupt she can draw you into loosing your temper, ( read the delivery conditions) I reckon she makes things up if your not in its best to deal with the delivery company as you get more joy from them, the company as a hole supply great doors and I will buy of them again.

October 29, 2012
Unprompted review
Kings Bathroom Ltd logo

Reply from Kings Bathroom Ltd

Dear Keith, thanks for taking the time to write your review and its great to know that you are happy with your doors and the delivery time. We're very sorry to hear that your experience with our follow up call, regarding the missed delivery, fell short of our usual standard. This is something that we will certainly improve on, the aim of the call was to make sure that you receive your order by informing you of the missed delivery and to arrange a suitable time for re-delivery of your order. Usually it is better for a customer to arrange a suitable time directly with the courier, but we are also more than happy to rearrange the delivery on a customers behalf should they wish us to do so. We apologise for any distress caused by the call, and sincerely thank you for your comments. We do hope to see you again where we will ensure that your service will be of the highest standard.

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