kingsbridgeprivatehospital.com Reviews 

1,905
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly medical staff, including nurses and consultants, who make patients feel completely at ease and exceptionally well cared for throughout their medical procedures. People consistently highlight the exceptionally smooth service, pristine facilities, and clear, detailed explanations provided by doctors during every step of their consultations and treatments. Some reviewers were not happy with communication or appointment scheduling delays, specifically mentioning long waiting times on calls and difficulties in reaching staff by phone for timely follow-ups. A few individuals also noted feeling a bit rushed right after procedures finished and mentioned minor inconveniences regarding waiting areas.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and professional nature... See more

Service

Customers consistently note positive experiences with service, highlighting speedy and efficient appointments... See more

User experience

Clients share positive opinions on user experience, describing it as brilliant, first class, and wonderfully... See more

Customer service

Consumers find customer service to be positive and supportive, noting that staff take a genuine interest in... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the building is bright and exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely building. No waiting, mr Mayne was wonderful. He knew his stuff and was able to look up all my tests. He explained everything very well and listened to me. I had some questions re where I go f... See more

Rated 5 out of 5 stars

Excellent service from start to finish from meeting reception staff to receiving a diagnosis after years of unanswered questions. Thanks to Dr. Elliott for seeing me and too the nurses who took bloods... See more

Rated 5 out of 5 stars

Kind helpful staff from across the board from dinner ladies to nurses to consultants Helpful nurses and first class Amy who was my night duty nurse after surgery. Very blessed to have a first class su... See more

Rated 5 out of 5 stars

My TKR went without complications. The operation went smoothly, the aftercare was as planned. The main secret is being consistent with exercises. The twelve week follow up went smoothly and Mr McMahon... See more


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 1% of negative reviews

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4.7

All reviews

(1,905)

1,855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent experience ......

An excellent experience ......
Staff, without exception, pleasant & helpful.
Had a slight wait before being seen by Consultant.
( perhaps 10 or 15 mins. ), otherwise no complaints !

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Laser Surgery - Don’t put it off - makes such a difference

Saw Niamh and Mr Muen today after my laser surgery yesterday - always so friendly and making sure that my eye is healing as should - can’t believe the difference already - would def recommend 5 ⭐️⭐️⭐️⭐️⭐️- also have to mention the fabulous reception staff

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent service with kind, friendly, professional and attentive staff.
The facilities were of the highest order and the food was lovely.
I was well looked after during my time at Kings Bridge.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Attending Kingsbridge Diagnostic Centre

I had a wonderful experience at Kingsbridge Diagnostic Centre! The reception staff were friendly and courteous! The medical staff were reassuring and talked through all procedures. My cardiology Consultant was very kind and reassuring and was very thorough making sure i got all the investigations i required! Would highly recommend Kingsbridge!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, all staff very friendly and nothing too much trouble, I received excellent service

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Sithram was brilliant

Dr Sithram was brilliant. He was extremely thorough, professional and took the time to listen and explain everything clearly. I felt very reassured after the appointment and really appreciated the time and care he gave me.

Thanks very much for all your help. I would have no hesitation in recommending Dr Sithram.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Day procedure

All of the staff were amazing from admission through to discharge. The nurses were friendly and out me at ease, and the care following my procedure was great. The food was great, and the staff serving were also really friendly and helpful.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Cataract Removal

The procedure was carried out perfectly. Each step was explained beforehand and I always felt at ease. All the staff were courteous, kind and respectful. The implementation of the procedure was timely and efficient. Perfect service.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and highly skilled service

The surgeons, Chris Hill and Greg McBride, went above and beyond to make my son and us feel informed and reassured that we were in safe hands. They walked us through the operation step by step, explained the possible complications, and detailed the aftercare. They genuinely took the time to listen and thoroughly answer our questions. We could not recommend them highly enough.

We were so surprised by how luxurious the hospital rooms were, with private en-suite facilities, complimentary toiletries, and even a luxurious robe. The place was immaculately clean, and the food, both on the ward and in the canteen, was absolutely delicious, with such a great variety.

The staff, from the front desk and cleaning staff to the nurses on the ward and surgical team, catering staff, and anaesthetist, were all friendly and caring. They couldn’t do enough for us, and absolutely nothing was ever a bother.

As a family, we couldn’t be happier with the professional, highly skilled, and compassionate treatment my son and we received from Knightsbridge Ballykelly. We would have no hesitation whatsoever in recommending them.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

great service

great service from car park , all the doctors and nurses that i have seen throughout the process have been really lovely , and my consultant listens and is brilliant . you feel heard .

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Kingsbridge Diagnostic Centre

Kingsbridge Diagnostic Centre, Belfast, is a modern building. Reception is a calm area with very efficient, helpful staff. Medical staff were excellent in patient management, totally professional from start to finish. Work was timed to maximum efficiency yet carried out with a friendly approach. Staff were approachable and knowledgeable, willing to answer questions and give explanations in easily understood terms. I was treated as an individual, not a number. I felt I was with welcoming friends. And the treatment results were perfect. Thank you VERY much to Meg (Reception), wonderful Mr Wing Chan and his unbelievably great colleagues. You are a blessing.

August 14, 2026
Unprompted review

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