Lovely building. No waiting, mr Mayne was wonderful. He knew his stuff and was able to look up all my tests. He explained everything very well and listened to me. I had some questions re where I go f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Paediatrician referred us the…
The Paediatrician referred us the Psychology department which was our main objective in becoming a customer of KB. However the Doctor we were referred to declined to accept us as a patient. Both our children recieved the same response even though their needs are vastly different. The whole experience has been a waste of time. Extremly disappointing.
Appointment with Dr Munn went well.
From initial consultation to post op
From initial consultation to post op. I was treated with exceptional care, understanding and informed at each stage of both what was planned and how treatment would be performed. I felt a valued patient and was frequently asked if I had any questions or concerns. The Doctors and nursing staff were friendly, engaging and extremely professional and knowledgeable people. Would recommend Kingsbridge without any reservation.
The staff are absolutely exceptional…
The staff are absolutely exceptional and professional, rooms are clean and well looked after the food was 5* just overall an amazing experience
Excellent and worthwhile experience
Excellent service from start to finish from meeting reception staff to receiving a diagnosis after years of unanswered questions. Thanks to Dr. Elliott for seeing me and too the nurses who took bloods as put you at ease and had good banter. Thank you Kingsbridge A+++++
Smooth experience from start to finish
Smooth experience from start to finish. A professional approach at every stage. Patient care was forefront. Overall a great experience.
Great service
Appointment was on time, very easy to find, staff were friendly and helpful, and Dr McBride was friendly and very helpful
Kingsbridge Hospital highly commended for 1st Class treatment and care
I had a very good experience at Day Surgery at Kingsbridge Hospital Ballykelly. All members of staff that cared for me on that day were professional caring and kind. Communication skills were excellent.
Kind, considerate and knowledgeable
The staff and the consultant doctor were helpful and considerate to my brother and even though it was only our second visit the treatment has made a great difference to his daily quality of life
Kingsbridge Hospital Ballykelly for 1st Class Treatment and Care
I had a very good experience when I had Day Surgery at Kingsbridge Hospital Ballykelly. All those to attended to me were professional kind and caring. Communication from all staff were excellent.
Kingsbridge Emulation and Stimulation.
Very friendly and explained in a very understandable way …professional and very patient orientated
Attentive and helpful staff who put you at ease
Attentive, helpful staff. Lovely building
Kings Bridge Hospital Ballykelly for excellent level of patient care.
Over all experience at Kings Bridge Hospital Ballykelly was excellent. All members of staff who cared for me were professional caring and communicated with me very well.
This was a follow up consultation to…
This was a follow up consultation to surgery which I had in May ‘25. Recently I’ve had a problem at the back of the knee. Mr Archbold diagnosed the problem and we discussed available options. I was happy with the outcome. As always a professional service which ticked all the boxes!!
They were prompt ,friendly ,very clean…
They were prompt ,friendly ,very clean and efficient.
Great experience for daughters tonsillectomy
Very easy check in on the day of surgery. Seen by medical staff very quickly and treated by lovely nursing staff who made my daughter feel at ease. Very little waiting around and after checks sent straight to surgery. Room very nice and comfortable and good resources including snacks available. Overall great experience
1st Class service
Appointment made quickly and efficiently, on the day, everything was on time. Information clearly explained and a plan made promptly and without fuss.
Everything was good and went well
Everything was good and went well
Staff very nice and helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








