King's InterHigh Reviews 

997
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers had a great experience with this company. Customers frequently praise the teachers for being exceptionally kind, supportive, and genuinely invested in helping every student succeed academically. Consumers also appreciate the clear learning dashboard and well-structured online platform that make studying from home both convenient and highly engaging. People often note that the staff goes above and beyond to provide helpful guidance and a smooth enrollment process. However, some reviewers mentioned that customer service and communication can be very slow, leading to frustration when trying to get timely answers. A few other people also felt that the exam processes and overall administrative support sometimes fell short of expectations.

What people talk about most

Staff

Customers report overall satisfaction and positive experiences with the staff, noting that teachers are... See more

User experience

Reviewers mention positive feedback about user experience, highlighting engaging lessons and supportive... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer satisfaction. On... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between initial welcoming... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick response on queries and provide links or suggestions of department to contact for assistance through general email address. My sons Reflect teacher, Mr Nevan was also a great point of contact.... See more

Company replied

Rated 4 out of 5 stars

As an expat in the Middle East, we looked online for the best UK curriculum online school for our children to take GCSE and A-levels. Interhigh Schools was well reviewed, and we have been with them fo... See more

Company replied

Rated 5 out of 5 stars

Both our daughters are now enrolled with Kings Interhigh and so far it's been brilliant! Having seen them struggle for years in mainstream schools, Kings Interhigh has changed our family life. Both gi... See more

Company replied

Rated 5 out of 5 stars

Really positive experience with Kings IH in the primary and middle schools. 'Sen' friendly, flexible timetables, interactive lessons and on the whole fun, fair and friendly teachers. Support side has... See more

Company replied


Company details

  1. International School
  2. All-Boys High School
  3. College
  4. All-Girls High School
  5. Primary School

Written by the company

King’s InterHigh is an independent British international online school. Offering Primary, Secondary and Sixth Form education, we cater to students from age 7 – 18 who are looking for a high-quality British education delivered in a way that revolves around their lifestyle. Considered the original online school and founded in 2005, King’s InterHigh offers easy access to quality live and recorded lessons from anywhere in the world. Lessons are designed and optimised for online and taught by fully qualified and experienced UK teachers. Combined with a proven educational model and innovative delivery, we bring life to lessons and increase students’ involvement in learning new concepts. The school offers International GSCEs and A Levels. King’s InterHigh is an extraordinary blend of 50 years of academic excellence of the King’s College Group and of InterHigh’s more than 15 years of delivering unparalleled online education. With over 10,000 alumni and graduates progressing to fulfilling careers and to further studies in universities across the UK and internationally, King’s InterHigh is a global learning community. King’s InterHigh will be offering the IB Diploma Programme, completely online, from September 2022. We are pleased to be championing this truly innovative programme and are honoured to be collaborating with the IB on this important step to increasing access and flexibility around the IB Diploma Programme.


Contact info

4.2

Great

TrustScore 4 out of 5

997 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(997)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best online school

Best online school

April 28, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for your feedback! We're glad King's InterHigh has been such a positive experience.

Rated 3 out of 5 stars

My review on King's Interhigh

Its pretty good school though curriculum for art is a bit boring and not so accepting to subjects considered "Dead', like mythology, a subject I enjoy and probably so do some people, also lack of clubs for other subjects.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant experiences inside the classroom and out

April 24, 2026
Unprompted review
King's InterHigh logo

Reply from King's InterHigh

We're pleased to hear this, Emma! Thank you for your kind review.

Rated 5 out of 5 stars

This has been so good for my daughter

This has been so good for my daughter. She is happy and settled and enjoys keeping now!
The school are supportive and care and give lots of feedback to parents

I like the fact I can see what she’s learning about and support her when needed.

She has made so much progress since joining kings!

April 23, 2026
Unprompted review
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your experience, Felicity! It makes our day to know your daughter is doing so well since joining King's InterHigh, and we're delighted to have your family as part of our school community.

Rated 5 out of 5 stars
King's InterHigh logo

Reply from King's InterHigh

Thank you for your feedback, Janet! It's great to hear you found the admissions process smooth and simple.

Rated 3 out of 5 stars

Teachers availability on email

Easier navigation around parent hub? Adding both guardians to parent hub?
Teacher need to response to students email quicker ?

April 16, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your review with us, as feedback like yours helps improve our school experience for all families.

The current version of our Parent and Carer Hub provides access to one contact, but we understand that many families would find it useful to add a second parent or guardian. We are working on adding this functionality as we continue to develop the platform, and we will communicate with all families once this feature is launched. In the meantime, please feel free to contact us via email or live chat for more help navigating the Parent and Carer Hub. Our team would be more than happy to redirect you to your Parent Induction for a refresher, help you access additional resources, and walk you through any features as needed.

Regarding teacher response times, we believe it’s highly important that all students receive timely replies, and we have shared your comments with our education team today to make sure there are no delays occurring. As a reminder, you can also book one-to-one video calls with your child’s teachers through the Parent and Carer Hub if you’d like to speak with them in more detail. Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Great school

April 20, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for your feedback, Steven! We're glad to hear you're enjoying King's InterHigh

Rated 1 out of 5 stars

Contact is very patchy especially when…

Contact is very patchy especially when an issue arises. The school hides behind digital contact.

Notice was given in December 2025 following concerns with curriculum content in the previous months. An initial video call where concerns were raised but shut down ultimately as no follow up was made. Multiple changes to reflect tutors during our time there was a pain and it was only on our last day that the new tutor touched base (having forgotten I'd called him after comments on work did not reflect ability or effort made - I'd already said we were not continuing with yet another "diversity/kindness" focused project) only for me to query with him why the call and discussion of next term when this was our final day - the tutor was surprised to hear we were leaving as had not been passed details of concerns or told that we were leaving by KIH (left hand not knowing what the right is doing).

Having followed all instructions to give a terms notice and chasing up to make sure I'd done so according to contractual obligations I received an invoice addressed to the child this time and a message stating invoice past due - it wasn't as shouldn't have been issued. Now in limbo as deposit is being withheld (theft) and no means of speaking with anyone in the accounts department in spite of a request to do so via email as they will not call out just send emails. Have spoken with customer service liaisons who confirm I followed processes and that they do not understand why the invoice has been issued after we left they also have no means of putting me in touch with the relevant person only having a "form" to fill in to pass on my request for contact. So we just go round and round the same merry go round.

Edited: matter resolved with full refund sent through.

March 27, 2026
Unprompted review
King's InterHigh logo

Reply from King's InterHigh

Thank you for taking the time to share your feedback, Ruth. We’re very sorry to hear that your child’s time with us has ended on a difficult note.

We are committed to ensuring every family receives clear and accurate communications around billing and withdrawals, so we apologise if your experience didn’t meet our standards. Our tutors have access to key data such as future leaving dates, and we also understand that your child's Head of Year has been in touch with you regarding this situation.

We want to assure you that our team is currently looking into your case to ensure a satisfactory resolution, and we will be in touch with any updates. In the meantime, we wish your family all the best in the next steps of your education journey.

Rated 5 out of 5 stars

The best online school

The best online school. Good communication and standard education

April 16, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your review, Diana! We're glad to have your family as part of our community.

Rated 4 out of 5 stars

From a parents perspective

From a parents perspective - some of the communication was slower than some….
In some subjects the feedback seemed less than precise…

April 11, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your experience, David. Our teachers are always happy to answer any questions from parents or provide more detailed feedback on progress, so please do feel free to reach out to them. Alongside contacting them via email, you can also book video calls with teachers throughout the academic year through your Parent & Carer Hub.

Rated 1 out of 5 stars

Rubbish Customer support

My daughter has been a pupil at the school for 2 years now. Although, I have no issues with the teaching element I’m afraid the school heavily lacks in resolving payments and accounting problems.

I have consistently been let down in ongoing payment issues when they clearly have internal problems within their accounts department where the staff are not doing their job properly!
Rather than solving the internal issues they have parents are badgered consistently in paying for fees that have already paid.

Nearly every month I am approached via email with links to make payment and constant reminders to pay fees which I have already paid!

Every month I send them snapshots of proof of payment to get them off my back.

It’s really frustrating.

Recently, they went into my bank account and took money for a school trip that my daughter was not joining. I have been calling the school constantly to get the money back.

Every single time I am told that the accounts department isn’t available and that they will call back to resolve the issue.

It’s been over 2 weeks now! No response either email or otherwise.

It’s disgusting! It’s stressful and unnecessary.

Honestly, I am appalled!

April 3, 2026
Unprompted review
King's InterHigh logo

Reply from King's InterHigh

Thank you for taking the time to share your experience with us, Rozina. While we are glad to know you’re happy with our teaching at King’s InterHigh, we’re also very sorry to hear about the frustrations you’ve experienced. We know how essential it is that parents receive clear, accurate communication when it comes to billing, and we understand that confusion around this can cause stressful concerns.

We can confirm that our finance team is investigating your case and will continue to keep in contact with you directly. Thank you again for raising this with us. We appreciate your patience as we work towards a satisfactory resolution as soon as possible.

Rated 5 out of 5 stars

This was a bit of a shame BUT

This review started off as a complaint following a bad experience with GCSE familiarisation - originally KIH was slow to respond but when they realised that I had a genuine issue they worked very hard to push Pearson to correct platform issues.

Compliments to Fiona Henderson and Emma Gardner for all the effort and assistance.

I have edited this review from a 1* to a 5* in recognition.

April 14, 2026
Unprompted review
King's InterHigh logo

Reply from King's InterHigh

Thank you for your update, Michael! We're very glad we were able to support you to access a solution from Pearson, and we hope your concerns have been alleviated.

Our team is always keen to make sure families feel well-guided through the exams process, so do feel free to contact us again through any of our support channels (including email, telephone, and live chat) if you have any further questions.

Rated 5 out of 5 stars

A great learning environment!

My child is very happy at KIH. He has made friends, is learning better and enjoys is lessons. Learning resources and support are excellent.

April 7, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for your kind words. We're thrilled to hear you've had a positive experience with King's InterHigh. Your feedback is greatly appreciated!

Rated 4 out of 5 stars

A complete online option to schooling

As an expat in the Middle East, we looked online for the best UK curriculum online school for our children to take GCSE and A-levels. Interhigh Schools was well reviewed, and we have been with them for 6 years. During which many changes, mostly positive, have taken place in the school, like the Inspire partnership to make it King’s Interhigh.

April 7, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for your positive feedback. It's fantastic to hear that your family is benefiting from the unique opportunities King's InterHigh offers.

Rated 4 out of 5 stars

Easy to pic subjects.

Easy to pic subjects.
Had an issue with one subject not selected when I re-entered and reviewed again. So not sure if it saved final selectioj

April 1, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your experience. We're so glad to hear that you are happy with the subjects available at King's InterHigh!

Rated 3 out of 5 stars

Daughter seems happy

Daughter seems happy - but I have had zero feedback from the school.
All communication is links to here or there, no pdf or letters actually sent…
All communication is the same for entire school. Not specific year groups.

Emails set to a few teachers to ask for calls, nothing comes of it…

It’s very odd… not sure what to do.

I asked how I arrange payment for NY but no comms comes back? Quite impossible actually. Recently got an email informing of art supplies needed for next term, but, can’t find the list in the attachment of multiple pages. Just feels messy and extremely generic.

March 24, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your feedback with us, Joanne. We’re delighted to hear your daughter is feeling happy at King’s InterHigh, and we want to make sure you feel just as positive about your experience as a parent.

You can find much of the information you’re looking for in your Parent and Carer Hub, so do reach out to us if you need more support to navigate the platform. We have lots of ways to get in touch with us, including a live chat, a technical support team, and dedicated family liaison team for each key stage.

Students receive a full report at the end of each term, and you can find them in the Parent and Carer Hub by clicking ‘School Profile,’ then ‘Reports’. Between reports, students receive regular teacher feedback, and you can see their grades and marks through the Gradebook (which you can access via the ‘Academic’ section of the Hub).

All teachers have dedicated communication periods each week during which you can book a one-to-one call; simply head to the ‘Communication’ tab on the Parent and Carer Hub to make your booking. You can also find more year group-specific updates in our weekly Key Stage newsletters, which are filled with relevant information for your child’s age group. You can find these on the homepage of the Parent and Carer Hub, and you and your child will also receive them weekly via email.

We hope this helps, and please feel free to get in touch with us for any additional guidance.

Rated 5 out of 5 stars

Kings Interhigh has changed our lives

Kings Interhigh has changed our lives. My daughter couldn’t cope in mainstream for a variety of reasons. Since starting at KI a few months ago she has flourished and is loving learning again. Lots of support available and all the staff are wonderful. I highly recommend.

March 27, 2026
King's InterHigh logo

Reply from King's InterHigh

It's heartwarming to hear how much your daughter is enjoying her time with King's InterHigh. Thank you very much for taking the time to leave us a review!

Rated 5 out of 5 stars

Positive experience

Overall, a positive experience. The teachers are helpful and responsive, and the platform is quite easy to use. My son has adapted well, and it gives him a good balance between studying and flexibility.

March 23, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for sharing your experience, Andrada! It's great to hear how well your son has adapted, and we're glad you're enjoying your time at King's InterHigh.

Rated 5 out of 5 stars

Seven years in, and we’ve never looked back

After seven years with this community, I can confidently say this is the future of education. We traded traditional classroom discipline for a space where students want to be. It is a school where SEN and neurodiverse traits aren't just "managed", they are respected, accommodated, and given the time they need to flourish. The gift of a school day that includes independent learning (and zero evening homework) has changed our family life. Whether tuning in live or catching up on recordings, the flexibility allows my child to remain calm and in control. From local parent meet-ups to official school trips, the social connection is global and genuine. If you want a school that prepares your child for the modern world while protecting their well-being, this is it.

March 19, 2026
Unprompted review
King's InterHigh logo

Reply from King's InterHigh

Your feedback makes our day, James! Thank you for sharing your experiences and perspectives. We're do glad to hear that our support, inclusivity, flexibility, and community are working so well for your family.

Rated 5 out of 5 stars

We love the school

We love the school. .my son is happily studying again, and enjoying the classes.

March 10, 2026
King's InterHigh logo

Reply from King's InterHigh

Thank you for your feedback, Ildiko! It's our pleasure to have your family as part of our community.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look