We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... See more
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What an experience from start to finish. We ordered our rectangular, adjustable table with 6 chairs and parasol 14 days before delivery. The process couldn’t have been any smoother ! The delivery... See more
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Hi The quality of the product, Regal oval double extending table with 8 x teak stacking chairs, cushions & a free parasol is excellent, representing good value. The delivery arrived earlier th... See more
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Fantastic pre and post purchase customer service. An absolute pleasure to deal with Kingsley Smythe and could not recommend them any higher - first class experience all the way through. Love the p... See more
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Company details
Written by the company
Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.
Contact info
Poppy Barns,, RG17 7TT, Lambourn Woodlands, United Kingdom
- 03334561370
- sales@kingsleysmythe.com
- www.kingsleysmythe.com
4.7
Excellent
665 reviews
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Simply over the moon !
Ordered a 6 seater dining set with parasol. Tremendous quality of the teak. Over the moon frankly as well as with the delivery service and price. Couldnt recommend more - dont look elsewhere you will be wasting your time like i wasted mine ! Well run company IMO....
July 9, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your fantastic review.
We're delighted to hear you're over the moon with your new 6-seater dining set. It's wonderful to know you were impressed with the quality of the teak, the value for money and the delivery service.
Your recommendation means a great deal to us, especially knowing you took the time to research your options before choosing Kingsley Smythe.
Thank you again for your kind words and for choosing Kingsley Smythe. We hope you enjoy your new furniture for many years to come.
Kind regards
The Kingsley Team
Saying goodbye to our very old garden furniture … and WOW Kingsley Smythe
Saying goodbye to our very old (20+ years) Alexander Rose garden furniture was high time (but what quality yet always kept outside). We looked around, went to a few country shows and decided on Kingsley Smythe as the quality seemed even better than Rose’s. And, indeed, post delivery today, ‘inspecting’ it at close quarters, it is remarkably well put together. The highest quality imaginable (outside of taking your own designs to a local carpenter which would end up costing ten or more times more). - For their delivery Kingsley Smythe chose logistics firm First Rate Logistics Ltd., and, indeed, they are first rate. The delivery was not the easiest (heavy chairs, table, loungers, positioning) esp. in the heat and assembly was required. BARRY and DALE of First Rate were fantastic, professional, polite, knowledgeable, and handled all with great care. - Probably one of the best logistics companies out there that Kingsley Smythe chose.
July 8, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your wonderful review.
We're honoured that, after more than 20 years with your previous furniture, you chose Kingsley Smythe for your new garden set. It's fantastic to hear that the quality has lived up to your expectations and that you're so pleased with the craftsmanship.
Thank you as well for your kind words about Barry and Dale from First Rate Logistics. We'll be sure to pass your comments on to them. Delivering and assembling large furniture in such challenging conditions is no easy task, so we're delighted to hear they provided such a professional and helpful service.
We truly appreciate your recommendation and your thoughtful feedback. Thank you for choosing Kingsley Smythe, and we hope you enjoy your new furniture for many years to come.
Kind regards
The Kingsley Team
Great delivery service and quality
I recently purchased an 8-seater table and chair set and can confirm that the delivery was on time, with everything arriving exactly as described.
Flynn and the Kingsley Smythe team were incredibly helpful - as I wasn't able to be at home when the delivery arrived, they assembled the furniture exactly where I had requested. They even took a photo once everything was finished and sent it to me, which I really appreciated.
The quality is really good and my overall experience with the company has been superb.
The only minor point I'd mention is that I wasn't able to get a response by email. However, they answer the phone promptly and are happy to help with any questions, so I'd definitely recommend giving them a call if you need anything.
June 30, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your fantastic review.
We're delighted to hear you're pleased with your new 8-seater dining set and that everything arrived on time and exactly as expected. It's great to know Flynn and the team were able to assemble the furniture where you wanted it and send you a photograph once everything was complete, giving you peace of mind while you were away.
Thank you also for your feedback regarding email communication. We appreciate you highlighting this. During our busiest periods we aren't always able to monitor our inbox as closely as we'd like, which is why we encourage customers to call the office for the quickest response. We're pleased to hear the team were able to answer your questions promptly over the phone.
Thank you again for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your new furniture for many years to come.
Kind Regards
The Kingsley Team
Excellent Service
Delivered on time, communication was excellent arrived on probably the hottest day of the year but Dean and his helper soon had everything put together even though we hadn't asked for them to do that! Lovely quality furniture.
Thank You!
June 26, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We're delighted to hear you were pleased with the communication and that your delivery arrived on time. It's great to know Dean and his colleague made the installation so straightforward, especially on one of the hottest days of the year!
We're also pleased you're happy with the quality of your new furniture. Thank you for choosing Kingsley Smythe, and we hope you enjoy it for many years to come.
Kind Regards
The Kingsley Team
Review turn around - was one; now five
I was due to have my table, chairs, parasol and all sorts of additions delivered and installed on Friday. The courier rang at 6:15pm to say he couldn't deliver my order today and that I would have to discuss a re-delivery on Monday. I enquired where he was, and he said it was in Sheffield, so he KNEW he wasn't going to deliver on delivery day from a lot earlier in the day than the time he rang me. It did not make Kingsley Smythe look good in any way.
I emailed Kingsley Smythe and didn't think I would get a response during the weekend, but they replied on the Friday evening and apologised. That was appreciated as they do say that the email address wasn't monitored.
I gave the times I was available for the week and they booked the Wednesday. I didn't get a delivery slot text first thing, but one arrived to say they'd be with me at around 11:00. Bang on time they arrived, put up my table, etc. I was also gifted a little something to make up for the mess and upset on Friday.
So, yes. Use this company. If they do mess up, they've proved they not only own the mistake, they work fix it. Yes, they deserved the one star review that I gave on Friday, but they also deserve the 5 star review now.
July 1, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for taking the time to update your review.
Firstly, we'd like to apologise again for the disappointment caused by the cancelled delivery. We completely understand how frustrating it was, particularly after you had taken the time to be at home to receive your order.
We're delighted that we were able to get everything delivered and assembled for you a few days later, and it's wonderful to hear you're now pleased with both your furniture and the service you received.
Thank you for recognising how the situation was handled. Whilst we always strive to get things right first time, we also believe it's important to take responsibility and do everything we can to put things right when circumstances don't go to plan.
We truly appreciate your understanding, your updated review and your recommendation. We hope you enjoy your new furniture for many years to come.
Kind Regards
The Kingsley Team
Really happy with our new table
Really happy with our new table — the quality is excellent and it looks fantastic.
Delivery and service were top-notch too. I was at work when it arrived, but my partner was home and said everything went really smoothly. Barry Darren kept communication clear throughout, sent us a text before arriving, and provided a great service.
The table was delivered and assembled, my partner was shown how to extend it, and all packaging was taken away too.
Overall, really pleased with both the product and service. Highly recommend.
June 29, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your fantastic review.
We're delighted to hear you're so pleased with your new table and that you're happy with the quality. It's great to know the delivery went smoothly and that Barry and Darren kept you updated throughout, assembled the table, demonstrated how to extend it and left everything tidy before they departed.
Thank you for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your new furniture for many years to come.
Kind Regards
The Kingsley Team
Great comms from point of order to…
Great comms from point of order to delivery. High quality furniture with free cushions, parasol and covers. Ryan & Jamie assembled it on one of the hottest days of the year and are excellent representatives of your company.
June 23, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your wonderful review.
We're delighted to hear you were kept informed throughout your order and that you're so pleased with the quality of your new furniture and the included accessories.
Ryan and Jamie will be thrilled to hear your kind comments. Assembling furniture in such extreme heat was no easy task, so we're sure they'll really appreciate your recognition of their hard work and professionalism.
Thank you for choosing Kingsley Smythe. We hope you enjoy your new furniture for many years to come.
Kind regards
The Kingsley Team
Brilliant
From start to finish - everyone I dealt with was helpful and wanting to go the extra mile to sort everything out. Even to the extent of offering overtime to their driver (at no charge to me) so that my table would arrive in time for guests. Excellent service and an excellent well built product to boot.
June 19, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your fantastic review.
We're delighted to hear you had such a positive experience from start to finish. Providing great customer service is something we take great pride in, so it's wonderful to know the team went the extra mile to ensure your table arrived in time for your guests.
We're also pleased to hear you're happy with the quality of your new furniture. Thank you for choosing Kingsley Smythe, and we hope you enjoy it for many years to come.
Kind regards
The Kingsley Team
Outstanding!
We ordered our set from Kingsley Smythe after much researching on the internet. I can 100% confirm that we made the right choice! Communication was excellent throughout and the delivery team Sean and his team mate were superb. There was a small issue with one of the chairs and a section of the table. Laura was unbelievably helpful and organised a very quick replacement for both. Jamie and his team member were superb in their delivery and assembly. Every member of staff has been a wonderful ambassador for this company and the products are utterly beautiful. Wholeheartedly recommend.
June 22, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your fantastic review.
We're delighted to hear that, after researching your options, you chose Kingsley Smythe and that we lived up to your expectations. It's wonderful to know our communication, delivery and aftercare all contributed to such a positive experience.
Thank you for your kind comments about Sean, Jamie and their teammates, as well as Laura. We'll be sure to pass your feedback on to them – they'll be thrilled to hear it.
We're also pleased we were able to resolve the issue with the chair and table quickly for you. Thank you again for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your beautiful furniture for many years to come.
Kind regards
The Kingsley Team
Great service
Thanks so much to Jamie and Ryan who delivered our order. They went above and beyond. Great lads. Cheers guys.
June 19, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear Jamie and Ryan looked after you and went above and beyond on delivery — we’ll make sure your kind comments are passed on to them.
Thank you again for choosing Kingsley Smythe and for taking the time to leave your feedback. Enjoy your new furniture!
Kind Regards
The Kingsley Team
Company service
Web site was good, telephoned with a few queries , soon sorted and order made. Regular updates on delivery. Time slot met for delivery. Jamie and Ryan arrived with a smile and were pleasant and efficient.
Goods as seen on web site and very pleased with the quality.
June 18, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear you found the ordering process straightforward and that the team were able to answer your questions and help you choose the right furniture.
It’s also great to hear the delivery updates kept you informed and that Jamie and Ryan made such a positive impression with their friendly and efficient service.
Most importantly, we’re delighted you’re pleased with the quality and that the furniture lived up to expectations. Thank you again for choosing Kingsley Smythe.
Kind Regards
The Kingsley Team
We are very happy with our garden furniture now.
Despite problems with some of the items delivered, everything was sorted really well. Thanks to all the staff at Kingsley Smythe. We our very happy with our garden furniture.
June 17, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your review.
We’re really pleased to hear that, despite the issues experienced initially, everything was resolved and that you’re now happy with your garden furniture.
Thank you as well for your patience whilst we worked through this with you — we’ll be sure to pass your kind comments on to the team.
We hope you enjoy your furniture for many years to come and thank you again for choosing Kingsley Smythe.
Kind Regards
The Kingsley Team
Quality garden furniture.
I ordered a teak table and four chairs, seat covers and parasol. Ordering was straightforward, delivery was on time. The quality of the furniture is excellent. The delivery men were smart, well mannered and very helpful.
Delighted with my purchase and will certainly recommend.
June 18, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re delighted to hear that ordering was straightforward and that your delivery arrived on time. It’s fantastic to know you’re pleased with the quality of your teak furniture.
Thank you as well for your kind comments about the delivery team — we’ll be sure to pass this on.
We really appreciate your recommendation and hope you enjoy your new furniture for many years to come.
Kind Regards
The Kingsley Team
Just what I was looking for
The furniture is just what I was looking for and very well made. Kingsley Smythe kept me informed at each stage of the delivery process. The delivery guys were very helpful, quick and polite.
June 18, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear the furniture was exactly what you were looking for and that you’re happy with the quality.
It’s also great to know the delivery updates helped keep things straightforward and that the delivery team left such a positive impression with their helpful and efficient service.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
Kind Regards
The Kingsley Team
Great service
Great service! Delivered within the time slot stated, professional and courteous delivery team. I had a few questions about the furniture and called Kingsley Smyth before ordering, they were extremely informative and provided me with honest answers to my questions. The garden furniture looks great and is really good quality. A breath of fresh air dealing with Kingsley Smyth compared to a really bad experience with another garden furniture company where I had to ultimately cancel the order.
June 16, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your fantastic review.
We’re delighted to hear you had such a positive experience with us from your first enquiry through to delivery. We always try to give honest advice and help customers choose the right furniture for them, so it’s great to hear you found the team informative and helpful.
We’re also pleased everything arrived as planned and that the delivery team left such a positive impression.
Thank you for choosing Kingsley Smythe, especially after a disappointing experience elsewhere. We’re so pleased we could restore your confidence and we hope you enjoy your new furniture for many years to come.
Kind Regards
The Kingsley Team
The delivery was nice and early
The delivery was nice and early. Barry and his colleague had the table together in double quick time
June 15, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear everything went smoothly and that your delivery arrived nice and early. Barry and his colleague will be really pleased to hear your kind comments.
It’s great to know the team had everything assembled quickly and efficiently so you could start enjoying your new furniture straight away.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
Kind Regards
The Kingsley Team
Good initial experience
We ordered our Regal 6 seat dining set and it was delivered on time and assembled by the delivery team.
The set looks good although it is much lighter in colour than shown in the website, so I am hoping that it is grade A teak and not an inferior grade.
I will submit a further review after we have had the set for a full year and will have seen how it has weathered.
May 18, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your review and for choosing Kingsley Smythe.
We’re pleased to hear your Regal dining set arrived on time and that the delivery team were able to get everything assembled for you.
Thank you as well for your comments regarding the appearance of the teak. As teak is a natural product, colour can vary slightly between batches and lighting can also affect how it appears compared to website photography. We can reassure you that this does not relate to the grade of the timber supplied.
We appreciate your feedback and look forward to hopefully hearing how you get on with the set over the coming seasons. Enjoy your new furniture!
Kind Regards
The Kingsley Team
The team were excellent to deal with
The team were excellent to deal with, especially Laura, who helped us put together a custom order. Everything, including the price was bang on. Even though there was a slight hiccup with delivery, the team were responsive and sorted the problem within the week. Highly recommended and thanks again to Laura for her great customer service.
June 8, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your fantastic review, Adem.
We’re so pleased to hear you had a great experience with us and that we could help bring your custom order together exactly as you wanted.
Whilst we’re sorry there was a slight delay with delivery, I’m glad the team were able to get things resolved quickly for you.
Thank you as well for your kind comments about Laura — we’ll be sure to pass them on. We really appreciate your recommendation and hope you enjoy your furniture for many years to come.
Kind Regards
The Kingsley Team
Great after care service
Great after care service. I emailed an issue as two chairs became unsteady. I received a quick response and then two replacements delivered. Delivery guys again very helpful and friendly.
Thank you
June 2, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re really pleased to hear you had a positive experience with our aftercare service. Whilst it’s never ideal when an issue arises, we always aim to make the process of putting things right as straightforward and efficient as possible.
It’s great to know the replacement chairs were arranged quickly and that the delivery team were helpful and friendly once again.
Thank you for your patience and for choosing Kingsley Smythe — your kind feedback means a great deal to us.
Kind regards
The Kingsley Team
What an experience!
What an experience from start to finish.
We ordered our rectangular, adjustable table with 6 chairs and parasol 14 days before delivery. The process couldn’t have been any smoother !
The delivery its self was fantastic!! We were kept up to date with expected delivery times a week before and thought the day of delivery. Barry and Darren arrived and very kindly set our table up so perfectly.. it’s the small things that count right !
10/10 very happy customer ☺️
June 1, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your wonderful review.
We’re delighted to hear everything went smoothly from ordering through to delivery and that your new set arrived exactly as expected.
It’s especially lovely to hear your comments about Barry and Darren — taking the time to set everything up properly and leave it looking just right is all part of the experience we aim to provide.
Thank you again for your kind words and for choosing Kingsley Smythe. We hope you enjoy many great moments around your new table this summer!
Kind regards
The Kingsley Team
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