We ordered a bespoke under stairs draws from Kingston to gain control of the shoes. Dan first came to measure and quote in August and then once confirmed and deposit paid we had someone out to pop... See more
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We ordered two radiator cabinets and the process could not have been better. Very professional from taking the order to delivery. The product themselves are high quality and fitted perfectly We wou... See more
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Can't rave enough about Kingston cabinetry. Shopped around all the big name cabinetry companies who promised bespoke but couldn't do a fraction or all of what we wanted. Kingston delivered on all a... See more
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We ordered 2 bespoke heater covers from Kingston Cabinets. They first came to take heater measurements and then a few months later they installed the covers. Both covers changed their shape after 3-4... See more
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Company details
Written by the company
Kingston Cabinetry are experts in creating beautiful made to measure Radiator Cabinets, Bespoke Bookcases and Fitted Home Furniture.
Contact info
Unit 2 Riverdane Road, Eaton Bank Trading Estate, CW12 1PN, Congleton, United Kingdom
- 01260221381
- enquiries@kingstoncabinetry.co.uk
- www.kingstoncabinets.com
Highly recommend
We ordered two radiator cabinets and the process could not have been better. Very professional from taking the order to delivery. The product themselves are high quality and fitted perfectly
We would definitely use the Company again and have no hesitation in recommending them
November 21, 2024
Unprompted review
Reply from Kingston Cabinetry
Thank you, Mr Metcalf. We're delighted to hear you’re pleased with your radiator covers and the overall experience. Your kind words mean a lot to us, and we look forward to working with you again in the future.
Warm Regards,
Sarah, Kingston Cabinetry
Bespoke under stairs storage
We ordered a bespoke under stairs draws from Kingston to gain control of the shoes.
Dan first came to measure and quote in August and then once confirmed and deposit paid we had someone out to pop a camera behind the stairs to see what they were dealing with.
We were kept informed of install dates.
The job involved two guys coming to knock the understairs wall through and clean all the mess. They then installed the draw. The draw works well and is just what we wanted. The guys were polite and took away all the mess and ensured we were happy before leaving.
October 11, 2024
Unprompted review
Reply from Kingston Cabinetry
Thank you, Mrs Mccall, for your detailed and thoughtful review. We're so glad the bespoke under-stairs drawer meets your needs and helps keep things organized. It’s wonderful to hear you were happy with our team’s professionalism and the final result. Thank you for choosing Kingston Cabinetry.
Warm Regards,
Sarah , Kingston Cabinetry
Awful
Awful - Do not let these people anywhere near your kitchen
Updated - just to reply to Dan’s response. Unsurprisingly he is not telling the truth, and that is what to expect if you commission any work from them.
Kingston Cabinetry were terrible to work with. They were helpful until the point that I’d paid 95 percent of the invoice for my kitchen and 100 percent of the invoices for new bedroom furniture. After that:
-there was a 3 month delay in them even starting the work, with their inability to do or manage any plumbing work leaving me unable to stay in my property for 7 of those weeks
-the work they did took 12 weeks to complete rather than the 1 they promised - again either leaving me unable to stay in the property or having to constantly rearrange my diary to ensure access for their team or random plumbers/electricians. As a result I was left without a hob, electrical sockets, a sink, running water, and use of the washing machine and dishwasher for nearly 3 months
-the work undertaken was of poor quality. I had to really push to get them to redo large chunks of it and they still left me with damaged wardrobes, dents in the cupboards, holes being drilled in the wrong place in the very expensive kitchen worktop, and damage to my wooden floor
-they regularly left the kitchen in a dangerous state, with live electrics left overnight without any warning and wires hanging out of electrical sockets for 7 weeks without them doing anything at all to make them safe
-serious incompetence in relation to plumbing. I had to pay £600 from my own pocket to pay for plumbers to attend 4 times to fix the mess Kingston Cabinetry created. They absolutely do not know what they are doing in relation to plumbing - they bought the wrong parts, didn’t buy enough parts for all the pipework to fit together, glued parts together to make them look like they fitted rather than using the proper parts and seals, and worst of all failed to cap the waste pipe before they built the kitchen cupboards in front of it so as soon as the water was eventually switched on half of it immediately escaped to damage my floor and leak into the flats downstairs. And this was AFTER I’d had several conversations with Kingston Cabinetry about the importance of ensuring the plumbing was done properly so there was no risk of leaking into my flat or into my neighbours’ apartments
-the quality of the work undertaken on the basic cabinet-making (I.e. what is meant to be their core competence) was poor. Holes were drilled in the wrong place as measurements were wrong, the cupboards were misaligned, attachments were not fitted to draws properly, and shelves were not provided.
Dan was an absolute nightmare to work with. He’s utterly incompetent, does not tell the truth, and has no attention to detail whatsoever. If I was as bad at my job as he is at his, or if I treated people the way he treats his customers, I honestly wouldn’t be able to sleep at night. Having to deal with him on this work has made me physically ill, and unfortunately the experience has put me off ever using a small firm ever again. At least with a high street chain there is a head office you can escalate complaints to. With Kingston the only person I could complain to was Dan, and he was the main cause of my complaints!
In addition to the experience of working with them being horrific, the quality of the product is poor and absolutely not worth the overinflated prices they charge. Do yourself a favour and just go somewhere else.
October 30, 2024
Unprompted review
Reply from Kingston Cabinetry
Dear Annie,
Whilst we are sorry that you feel you did not have a good experience with us, I think it necessary to point out the following facts:
- The initial delay to the work was caused by you.
- Subsequent delays were caused by your constant changing of your requirements.
- You refer to a leak. The leak was something you discovered before we started the work and therefore it clearly could not have been caused by us.
- No plumbing was completed by us of any kind.
- The taphole in the top was installed in the correct place. You insisted on it being moved, which we did, free of charge. We provided you with a top of the range waste disposal unit, also free.
- We supplied you with extra shelving free of charge. None were missing.
- We have not damaged any floors in your property.
- Your furniture is finished in a high quality gloss finish. There was some minor damage when the quartz worktop was installed which we came to site and rectified.
We addressed all of the issues you raised while we were completing the work in your property. I am available to discuss any of these issues with you as I have always been.
Absolutely fantastic start to finish
I had an absolutely brilliant experience with this company having shopped around and tried all of the 'big names'.
None of the 'big names' could offer me a truly bespoke service like Kingston did and the overall experience with them was fantastic start to finish.
I had a site visit with the lovely Dan who walked me through everything, gave me loads of ideas and pricing options. He was not at all pushy, he was more than fair on pricing - I unfortunately cannot say the same for any of the other companies I obtained quotes from.
I then had a site visit from a couple of joiners who again were absolutely lovely and walked me through some of the technical details on site.
Following that, I was kept well informed of progress, work dates, any queries etc. by the lovely Sarah who's customer service was really second to none.
The main thing of course is the work itself which I am absolutely over the moon with. Fantastic quality, gorgeous finish and zero damage caused to my house whilst carrying out works pretty much everywhere. Kingston truly made a daunting and scary experience really enjoyable and seamless.
I would have absolutely no hesitation in recommending Kingston far and wide, and I will certainly be back in the future for more works.
Five starts start to finish - thank you Kingston Team :) x
June 1, 2024
Unprompted review
Reply from Kingston Cabinetry
Thank you so much for your fantastic review. We're thrilled to hear about your positive experience with Kingston Cabinetry.
It's great to know that we made a significant impression with our expertise, fair pricing, and excellent customer service. We're delighted that you're happy with the quality and finish of the work.
Your high recommendation means a lot to us. We look forward to working with you again in the future.
Best regards,
Sarah, Kingston Cabinetry
bespoke understairs storage
We've just had bespoke understairs storage designed and fitted. Excellent quality and craftsmanship. Would highly recommend!
June 14, 2024
Unprompted review
Reply from Kingston Cabinetry
Thank you so much for your kind words. We're delighted to hear that you're pleased with your bespoke under stairs storage. Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out.
Sarah - Kingston Cabinetry
Great service from start to finish
I can not recommend Kingston Cabinetry enough.We have had understairs storage unit installed. The quality and craftsmanship is excellent.
From the design process to installation they keep you informed all the way through.
Really nice well run company.
April 18, 2024
Reply from Kingston Cabinetry
Thank you for your glowing review. We're thrilled to hear that you had a positive experience with Kingston Cabinetry. It's fantastic to know that you're pleased with the quality and craftsmanship of your new understairs storage unit.
Thank you for recommending us, and we hope you enjoy your new storage unit for years to come. If you ever need anything else, don't hesitate to reach out.
Kind Regards,
Sarah, Kingston Cabinetry
I was searching for a small local joinery company
I was searching for a small local joinery company who would be prepared to make a bespoke shelf unit for our refurbished bathroom.
Sarah, at Kingston Cabinetry, promptly responded to my request and asked for further details which I provided.
The finished bespoke shelf was completed in record time and finished to an extremely high professional standard.
I will most certainly recommend Kingston Cabinetry to friends and colleagues and without doubt use Kingston Cabinetry for future bespoke joinery requirements.
April 5, 2024
Unprompted review
Reply from Kingston Cabinetry
Thank you so much for choosing Kingston Cabinetry for your bespoke shelf. We're delighted to hear that Sarah provided prompt and attentive service, and that you're thrilled with the finished product. It's always our goal to exceed expectations and deliver high-quality craftsmanship. We truly appreciate your recommendation and look forward to the opportunity to work with you again in the future. If you ever need anything else, don't hesitate to reach out.
Warm Regards,
Dan,
Kingston Cabinetry
Kingston Cabinetry was a great choice
Kingston Cabinetry have provided an excellent product and service. We were able to discus the design we envisaged for a hand made media wall and from the first meeting the project was designed and fitted in May this year (2023). The quality of the work and the fitting is excellent and now some 6 months later our view remains exactly the same. Everything fits perfectly and the 'media wall' gets praise from everyone that see's it. We are clearly delighted with our purchase and would recommend Kingston Cabinetry to anyone looking for quality made furniture.
May 10, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mr Walsh,
Thank you so much for taking the time to share your experience with Kingston Cabinetry. We are thrilled to hear that you are delighted with your handcrafted media wall. It's always our goal to bring our customers' design visions to life, and we're glad to know that the process, from the initial discussion to the final fitting, met your expectations.
We take great pride in the quality of our work, and it's wonderful to hear that the craftsmanship of your media wall continues to impress even after six months. Your satisfaction is our ultimate reward, and we appreciate your kind words about our product and service.
Thank you for recommending Kingston Cabinetry to others seeking quality-made furniture. Word of mouth is invaluable to us, and we're grateful for your endorsement.
If there's anything else we can assist you with or if you have any future projects in mind, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
Sarah, Kingston Cabinetry Team
Exceptional service and craftsmanship
Both Sarah and Dan were fantastic from the get go. Dan was easy to reach (even at 10pm at night!) and appreciated the detail in which my home office was planned. He provided advice on the height and depth of the desk, and the style also. They listened to my requirements and provided exceptional results - the outcome really speaks for itself.
Having received such great craftmanship and customer experience, I requested their service again to install some understair drawers which look fantastic and blend in seamlessly with the interior decor.
July 1, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mr K
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a fantastic experience working with us. We truly value your feedback and appreciate your kind words.
At Kingston Cabinetry, we take pride in providing excellent customer service and high-quality craftsmanship. It's fantastic to hear that Dan's attention to detail and expertise made your home office planning process smooth and enjoyable.
We're grateful for your trust and the opportunity to work with you again for the installation of the under stair drawers. Your satisfaction is our top priority, and we're pleased to have met your expectations.
If you ever need our services in the future or have any questions, please don't hesitate to reach out. Thank you once again for choosing Kingston Cabinetry. We truly appreciate your business and look forward to serving you again in the future.
Warm regards,
Sarah, Kingston Cabinetry Team
Can't recommend enough
They managed to work wonders with a small, very wonky space!
Everything was handled with professionalism and was on time. The fitters were friendly and efficient.
Was a pleasure being a customer! And we love the final result!
December 18, 2022
Unprompted review
Reply from Kingston Cabinetry
Dear Mary,
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Kingston Cabinetry and are delighted that we could transform your small and challenging space into something wonderful.
We greatly appreciate your kind words about our friendly fitters, who always strive to provide the best service possible.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you once again for choosing Kingston Cabinetry.
Warm regards,
Sarah, Kingston Cabinetry
Great company to use
We couldn't have been luckier in finding this fantastic company.
Having moved to a new house we required three bespoke items of furniture, a bookcase/radiator cover, something to put the tv on and a storage/bench unit. (See pictures)
All were made to our own specifications, with great advice and guidance from them, and complimented the other items we already had in each of the three rooms.
The cost was comparable to good quality readymade items but that would not have easily achieved and in all probability practically impossible to get exactly what we wanted.
The initial survey was relaxed, and we felt our views were really heard and taken on board; changes later suggested by us were acted upon and a new updated design sent for approval. Dealing with the office was painless and the team who came to fit the three units were professional, personable, and tidy - what's not to like.
We highly recommend Kingston Cabinetry and would be more than happy to use them again should the need arise.
August 1, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mr Morgan,
Thank you so much for taking the time to share your wonderful experience with Kingston Cabinetry. We are absolutely thrilled to hear that you are delighted with the bespoke furniture pieces we created for your new home.
At Kingston Cabinetry, we take great pride in providing personalized solutions that perfectly match our customers' visions. Your kind words about our team's guidance, flexibility, and attention to detail truly warm our hearts. We believe that furniture should not just fulfil a functional purpose but also enhance the aesthetics of your space, and we're delighted to hear that the pieces we crafted for you complemented your existing items so well.
Thank you for recommending Kingston Cabinetry; it means the world to us. Should you ever need our services again or have any future projects in mind, please don't hesitate to reach out. We're here to assist you.
Wishing you many happy moments in your newly furnished home!
Warm regards,
Sarah, Kingston Cabinetry
Can't rave enough about Kingston…
Can't rave enough about Kingston cabinetry. Shopped around all the big name cabinetry companies who promised bespoke but couldn't do a fraction or all of what we wanted.
Kingston delivered on all aspects, everything we wanted in our media unit design, quartz tops, and hide and slide doors for a bar area.
We were overjoyed with the final result and pricing was on par or cheaper then the big name cabinetry companies that couldn't meet our design.
You will not be disappointed with Kingston.
July 18, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mr Burke,
Thank you so much for taking the time to share your positive experience with Kingston Cabinetry. It's our top priority to deliver exactly what our customers desire, and we're thrilled that we could meet all your specifications.
We truly appreciate your kind words about our services and pricing. At Kingston Cabinetry, we strive to provide high-quality, bespoke solutions at competitive prices. Your satisfaction is our greatest reward, and we're grateful for the opportunity to have been a part of your project.
If you ever need any further assistance or have more design ideas in the future, please don't hesitate to reach out. Thank you for choosing Kingston Cabinetry, and we hope to serve you again in the future.
Warm regards,
Sarah, Kingston Cabinetry
Reply from Kingston Cabinetry
Dear Mrs Cole,
Thank you so much for your kind words. We truly appreciate your feedback. We're delighted to hear that you are satisfied with our work and that you found our job to be of fantastic quality. At Kingston Cabinetry, we take pride in providing excellent craftsmanship and ensuring a clean and professional experience for our customers. If you have any more projects or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future,
Warm Regards,
Sarah, Kingston Cabinetry
Dan and his team did a great job on our…
Dan and his team did a great job on our fitted wardrobes and stand alone matching bedroom furniture. Perfect fit and finish and in the exact colour we wanted to go with our decorating.
Great advice on design too!
September 21, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mr P,
Thank you so much for taking the time to share your experience with Kingston Cabinetry! We are thrilled to hear that you are pleased with the fitted wardrobes and bedroom furniture we provided. It's wonderful to know that the items not only met your expectations in terms of colour but also perfectly complemented your decorating style.
We take great pride in our craftsmanship and attention to detail, so it's always rewarding to hear that our customers are happy with the fit and finish of our products. We appreciate your kind words about Dan and our team; they are dedicated to providing excellent service and ensuring our customers are satisfied with their purchases.
We're also delighted to hear that you found our design advice helpful. Creating spaces that our customers love is at the heart of what we do, and we're glad we could assist you in achieving the look you desired.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Kingston Cabinetry. We truly appreciate your business.
Warm regards,
Sarah, Kingston Cabinetry
My beautiful radiator cover
I absolutely love my new radiator cover, it is a thing of great beauty and fits my requirements exactly, filling a short wall and corner perfectly; it is in itself a stand out piece of furniture.
The quality of workmanship is outstanding as was the service I received from Sarah; she was extremely patient at all times assisting me along the way with lots of helpful, much needed advice. Her friendly and efficient team complimented her perfectly.
I cannot recommend Kingston Cabinetry highly enough.
August 25, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mrs H,
Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that you love your new radiator cover and that it meets your requirements perfectly. We take great pride in our craftsmanship, and it's fantastic to know that you find the quality of our work outstanding.
We're delighted to hear that you had a positive experience with Sarah and our team. Providing excellent service and helpful advice is a priority for us, and we're glad to hear that Sarah's patience and efficiency made your experience enjoyable.
Your recommendation means a lot to us. We truly appreciate your trust in Kingston Cabinetry. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Once again, thank you for choosing Kingston Cabinetry. We hope your new radiator cover brings you joy and serves you well for years to come.
Warm regards,
Dan, Kingston Cabinetry
Dan Kingston is hugely knowledgable and has an exceptional eye for detail
Having bought a number of bespoke pieces of furniture from Kingston Cabinetry we are beyond delighted. The whole process from the design aspect to installation was a breeze. Dan Kingston is hugely knowledgable and has an exceptional eye for detail which helped massively to make sure the pieces worked in our home. We will most certainly be in touch in the future when we are ready to upgrade our kitchen.
May 10, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Mrs Lee,
Thank you so much for taking the time to share your experience with Kingston Cabinetry. We are thrilled to hear that you are beyond delighted with the bespoke pieces of furniture you purchased from us. It's wonderful to know that the entire process, from design to installation, was seamless and enjoyable for you.
We truly appreciate your kind words about Dan Kingston and his expertise. We take pride in the knowledge and attention to detail that our team possesses, and we're glad to hear that it made a significant difference in ensuring the pieces complement your home perfectly.
We're honoured that you're considering us for your future kitchen upgrade. Whenever you're ready, please don't hesitate to get in touch. We look forward to the opportunity to work with you again and create another exceptional experience.
Thank you once again for choosing Kingston Cabinetry. We greatly appreciate your business and your trust in us.
Warm regards,
Sarah, Kingston Cabinetry
Pricey, but worth it.
I approached Kingston Cabinetry with a design already in mind, having been to competitors that couldn't satisfy what I was looking for. It's always more challenging when a customer has specific requirements, but the team accommodated me exceptionally well as they worked with me on the design.
The installation team were polite, courteous and incredibly considerate - even taking their lunch in the van so as not to impose, bless them. There were a few minor tweaks required during installation, but the team were communicative, quick to respond and alter the design - always keeping my intended use of the space in mind.
Yes, it was pricey, but the materials used were of a really high quality, and the installation accommodation in itself was worth it. I wouldn't hesitate to recommend them.
January 17, 2023
Unprompted review
Reply from Kingston Cabinetry
Dear Beth,
Thank you for taking the time to share your experience with Kingston Cabinetry. We truly appreciate your kind words and are delighted to hear that we could meet your specific requirements and provide you with a design that you love.
At Kingston Cabinetry, we take pride in our team's dedication to accommodating our customers' needs and ensuring a smooth and considerate installation process. We're thrilled to hear that our installation team's professionalism and attention to detail made a positive impact on your experience.
We understand that quality and customer satisfaction are paramount, and we're pleased that you found the high-quality materials and the accommodation during installation worth the investment. Your recommendation means the world to us.
If you ever need any further assistance or have additional feedback, please don't hesitate to reach out. We value your business and look forward to the opportunity to serve you again in the future.
Warm regards,
Sarah, Kingston Cabinetry
Great service
The design was as I wanted it, the service was proactive and friendly, and when there was a small mistake it was repaired quickly. Overall a very good service. I highly recommend them
September 7, 2022
Unprompted review
Reply from Kingston Cabinetry
Dear valued customer,
Thank you so much for taking the time to share your experience with Kingston Cabinetry. We are thrilled to hear that you are pleased with the design, proactive and friendly service, and the quick resolution of any issues you encountered.
At Kingston Cabinetry, we strive to provide top-notch service and create designs that perfectly match our customers' visions. Your recommendation means the world to us, and it serves as a motivation for our team to continue delivering exceptional service.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your trust in us.
Warm regards,
Sarah, Kingston Cabinetry
Extremely happy and pleased with our new bespoke radiator cabinets!
A really positive experience throughout the whole process. It was a real pleasure liaising with Sarah, Dan and the installation team, they were all very professional and helpful. Sarah was fantastic, and she was kind enough to send us samples of some grilles as we were not sure which one to choose.. The new cabinets turned out to be ready and were installed earlier than expected. We are so pleased with them, they look amazing, fit perfectly and have added something really special to our living room. We cannot recommend Kingston Cabinetry more!
May 10, 2022
Unprompted review
Reply from Kingston Cabinetry
Dear Mr Robson,
Thank you so much for taking the time to share your wonderful experience with Kingston Cabinetry. We are thrilled to hear about your positive encounter with our team and the seamless process you had.
We take great pride in delivering exceptional service, and we are delighted to hear that they exceeded your expectations. We're pleased to know that Sarah's assistance, including sending grille samples, was helpful in your decision-making process.
It's fantastic to hear that your new cabinets were ready and installed ahead of schedule. We understand the importance of timely delivery and installation, and we're glad we could meet and exceed your expectations in this regard.
Thank you once again for choosing Kingston Cabinetry. We truly appreciate your recommendation and kind words. If you ever need any further assistance or have more projects in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again.
Warm regards,
Sarah, Kingston Cabinetry
Our fitted wardrobe is magnificent!
We ordered a large, oak lined, fitted wardrobe from Kingston Cabinetry. The process was great from beginning to end. Dan came over, he was very friendly and helpful, explaining all our options with us. Following this we very quickly received the drawings for our design, and it was great to see it visualised. After a couple of tweaks, the order was placed. The fitters arrived in good time, only a few weeks after the design was agreed. The fitters were great lads, courteous and respectful. Their workmanship was wonderful, they paid so much attention to detail. The finished wardrobe was even more than we'd hoped for. We love it and still can't believe it's ours! We'd highly recommend Kingston Cabinetry to anyone looking for something extra special.
April 1, 2022
Unprompted review
Reply from Kingston Cabinetry
Dear Maria,
Thank you so much for taking the time to share your experience with Kingston Cabinetry. We are thrilled to hear that you are delighted with your new fitted wardrobe. It was our pleasure to work with you throughout the entire process, from the initial consultation with Dan to the final installation by our skilled fitters.
We take great pride in providing excellent customer service and top-quality products, and we're delighted to know that we were able to meet your expectations. Your kind words about our team, from the friendly and helpful consultation to the meticulous workmanship of our fitters, mean a lot to us.
We understand the importance of attention to detail, especially when it comes to creating something as personal and special as a fitted wardrobe. It warms our hearts to hear that the finished product exceeded your expectations. Your satisfaction is our ultimate goal, and we are overjoyed to have achieved that with your wardrobe.
Thank you once again for choosing Kingston Cabinetry. We truly appreciate your recommendation, and we hope you enjoy your magnificent fitted wardrobe for years to come. If you ever need any assistance or have future projects in mind, please don't hesitate to reach out.
Warm regards,
Sarah, Kingston Cabinetry
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