Had my beautiful 3 door wardrobe and bedside cabinet with bedside chests from the Signature range for about 8 years and have been very pleased with them, still look good as new. Following house move... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just received my new Kingstown Cosmos wardrobes and chests, delighted with the service from start to finish, the wardrobes wouldn’t fit so the drivers dis-assembled them and took them upstairs befo... See more
Stunning furniture, I have a 5 door and 4 door wardrobe and 2x 5 drawer chests in Alpha. Delivery drivers covered their shoes on my new carpet and had to dismantle the 2 door sections of the wardrobes... See more
Company replied
Not a recent purchase, but a purchase for life. In 2006, when I still lived 'at home', my parents bought me items from the Signature collection and to this day, they still look as good as they did the... See more
Company replied
Company details
Information provided by various external sources
The UK's Largest Manufacturer of Ready Assembled Furniture. All furniture is made to order and Made in Britain.
Contact info
Leads Road, HU7 0BZ, Hull, United Kingdom
- 0333 014 3750
- enquiries@kingstown.co.uk
- www.kingstown.co.uk
4.8
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't waste your time
I ordered some bedroom furniture from these through very.co.uk. What a huge mistake. Firstly, we had about 3-4 weeks to wait for the delivery which we didn't mind as the furniture was coming ready assembled. I got sent a letter and 10 emails (yes 10) saying that they would be delivered on Monday 2nd September. Because I work, I booked the day off, waited in from 7am-7.30pm and nothing turned up. I rang customer services on the Tuesday, also took this day off as I thought it might come the day after instead. Apparently the driver didn't know how to get into our building. We live in high rise flats, there is an intercom on the door round the back with a huge car park, why he didn't check this or ask at one of the open shops on the ground floor I will never know. Were we supposed to sit and wait outside for him all day or did he expect to shout up at the window? I now have to wait 2-3 weeks for another delivery date, they are only an hour away from where I live. I think this is an absolute disgrace. The woman I talked to on the phone was rude, full of attitude and not helpful at all. They did say they would ring me back but haven't heard anything yet surprise surprise. Awful company, will have to wait and see what furniture is like but judging from what I have seen so far from the company, I am not expecting much. Empty bedroom and now nothing for another 2 weeks. Avoid this company!!!
September 4, 2013
Unprompted review
Very poor
Dreams outsource their furniture to these cowboys:
- deliver wardrobe where door doesn't shut
- forget to load bedside table - still waiting for this item 6 weeks later
- delivery firm rude and do not communicate when delivering, then slate the furniture their delivering! that was funny
- Customer service is rude and denies any issues - crazy!
0 STAR Service!
March 3, 2012
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.