Ordered product, never arrived, my emails are ignored. Basically, this is a scam website - They use a third party to handle the payments.
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Placed two orders and neither have arrived from this company. Experienced several excuses, junk email etc. Informed of despatch, including tracking number, but will not inform me of the courier use... See more
I ordered a bomb- intelligent app controlled vibrator as my husband works away a lot and my god it is brilliant. He can control it from his phone. When the kids are in bed I call him when I’m free a... See more
Do not buy from this company I never got my order, when you phone the number they tell you it’s the wrong number. They told me that it was on the way never received lost £55 do not order from here
Company details
Written by the company
Founded in 2020 Kinkplay aims to bring to you to latest, top quality kinky sex toys at amazing prices and discreetly delivered with excellent service!
Contact info
United Kingdom
- Sales@kinkplay.co.uk
- www.kinkplay.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrible Customer Service!!
Ordered a product which broke within less than a week of delivery. Was advised a replacement was sent, they have not been able to provide any tracking details for the replacement. 3 months have now passed and no response to any of my e-mails and still no replacement received. Also won’t give me a refund even though they are unable to provide tracking on the replacement.
Great toys- great prices
I ordered a bomb- intelligent app controlled vibrator as my husband works away a lot and my god it is brilliant. He can control it from his phone. When the kids are in bed I call him when I’m free and we have hours of fun. .
It’s brought us closer together too. Thanks Kinkplay! X
Faulty Product. No help from customer service.
I received a faulty product from Kink Play and contacted them within 14 days. I have since sent several emails asking for a replacement or refund but to no avail. I will be happy to amend this review should they contact me and resolve this issue.
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