Angel Clothing Reviews 

595
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Consumers consistently share that products arrive very quickly, match their online descriptions perfectly, and offer truly incredible overall value. Shoppers often praise the careful packaging, wonderful item conditions, and the smooth overall purchasing process from start to finish. Many buyers truly appreciate the prompt delivery service and feel genuinely confident recommending these products to their friends. Though some customers experienced frustrating issues with missing items, unhelpful delivery couriers, or parcels failing to arrive entirely. A few reviewers also noted minor defects upon opening packages, such as broken pieces or unexpected taxes during checkout.

What people talk about most

Product

Consumers find products to be of high quality and matching their descriptions. Reviewers are impressed with... See more

Delivery service

Users describe positive interactions with delivery service, highlighting incredibly fast shipping and items... See more

Quality

People report high satisfaction with the quality and affordability of the products. Reviewers note that items... See more

Price

Customers had positive experiences with price, often expressing surprise at how affordable the items are... See more

Order

Customers consistently note ambiguous experiences with order. On one hand, many people praise the fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was incredibly fast! The courier was also very much on time and I was extremely impressed. Only -1 because the shoes are a little bit groggy (there's some loose threads, tight buckles and a l... See more

Rated 4 out of 5 stars

Leggings are really amazing, only one tiny puncture being found when I opened package, but that's ok

Rated 5 out of 5 stars

Ordered an item and it arrived very promptly. Had a bit missing , not the fault of Angel Clothing. The problem was solved immediately without hassle. Great customer service Will of course use Ang... See more


Company details

  1. Clothing Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Shoe Store

Information provided by various external sources

Gothic Clothing, gothic boots and gothic jewellery. Also New Rock Boots and alternative clothing. Buy gothic accessories, goth clothing and goth boots. Goth jewllery.


Contact info

4.2

Great

TrustScore 4 out of 5

595 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(595)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered my dress a while ago and…

Ordered my dress a while ago and emailed them for confirmation that it was going to be here in time for my prom. With many follow ups I still have not heard back which is extremely frustrating considering it was $250. I would not trust this brand as many people are saying it is a scam.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, sent me the wrong order and unable to return or get a response from customer services!!

Wouldn’t even give them one star

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

Had to pay tax and duty

Had to pay tax and duty at arrival to Denmark, even though they claim it's included in the price.

February 25, 2025
Angel Clothing logo

Reply from Angel Clothing

Hi, sorry to hear of this, please email us with the details so we can reimburse you.

Rated 5 out of 5 stars

Love these guys

Love these guys, my shoes came very quickly and there was a small issue with the order which was sorted out within a few days so I'm honestly very pleased as most companies when there are issues will take forever to resolve it! Not these guys, I had the answer to my query within a day and then the missing accessory was sent out and got to me within a couple of days after that!

I will likely always use these guys as my first port of call when buying shoes in the future! Very reliable, the product was as advertised (if not better) and the price was better than other retailers. And when there are issues? They respond quickly, professionally and get the issue resolved in no time at all. So I am pleased!

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Item Not Received

It's a scam. I ordered with express shipping a dress for an event, it has been 16 days and it's yet to be shipped.

I reached out via email multiple times with no response, commented on their IG which was deleted and no response to my DMs. I have lodged a dispute with my bank.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam!!!

This company is a scam!!!! The dress was pretty and good quality but it was too small for me. They approved my return for a refund. I sent the item back and as per the tracking number it has been delivered back to them. They have completely ghosted me now. Have been trying to reach out to them multiple times for the refund, no response! They took the item back and didnot refund the money. SCAMMERS!!!!!!

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM. HORRIBLE CUSTOMER SERVICE.

I purchased a dress that unfortunately did not fit. I reached out numerous times to start a return and never got a response. I finally figured out how to start the return on my own, only to not be notified when the item was returned to the company. Even worse, now that it's been returned. I have inquired as to when I will be refunded for the item, and again, silence. No response what so ever. Starting to believe this company is a complete scam. So bummed out.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service! They claim “no questions asked refunds” but they accept your refund, keep your items $200 and ignore all communication! I have tried messaging them on IG, FB, contact us and emailed them. They are simply ignoring me! I WOULD NEVER PURCHASE from this company again!! It’s the worst on line customer service I’ve ever experienced in my life!

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

great items and service

loved my athena mini dress! shipping was very quick and I had ordered two dresses due to sizing confusion. Their returns process is very simple and their service is exceptional. Will definitely be back to buy more pieces.

November 27, 2024
Unprompted review

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