Kirstie Le Marque Reviews 

41
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 22 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful and unique designs of the jewellery, often describing them as stunning and soulful. Many people are delighted with their purchases, finding the pieces to be delicate, pretty, and perfect for various occasions. Reviewers consistently highlight the exceptional craftsmanship and high quality, noting the timeless appeal of the designs. People also appreciate the lovely presentation and careful packaging, which makes receiving items feel like a special treat. Many consumers express strong satisfaction and recommend the company, with some planning future purchases due to their positive experiences.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and soulful designs,... See more

Quality

Reviewers express delight with the quality of the jewelry, often describing pieces as beautiful, stunning,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I brought the strawberry necklace, which is lovely. I imagine that I shall wear it all Summer. It is delicate, and pretty. The presentation box was lovely, and felt like a special treat. Deliver... See more

Rated 5 out of 5 stars

I have been wanting the KLM anchor forever and I am thrilled with it. Kirstie’s designs are so beautiful and soulful. I have promised not to wear it till my birthday but thereafter I won’t be taking i... See more

Rated 5 out of 5 stars

Where to begin, I came across Kirstie Le Marque on Instagram and fell in love with every single piece of jewellery on their website. I have since purchased four pieces and was gifted the mini locket f... See more


Company details

  1. Jewelry Designer

Written by the company

Our brand vision is to create beautiful, accessible diamond jewellery, with a cool edge, that can be worn everyday and yet treasured forever.


Contact info

4.2

Great

TrustScore 4 out of 5

41 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(41)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace, the perfect length for layering. It looks contemporary and delicate - but with a timeless quality which makes it perfect t for all occasions. Communication from KLM was great and the necklace arrived beautifully packaged. I have received many compliments when wearing it.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. I’ve purchased 2 necklaces and now I’m loading up my ears with KLM jewellery.
Lovely packaging and everyone comments on my pieces. Obsessed !

July 15, 2025
Unprompted review
Rated 4 out of 5 stars

Ordered the turquoise beads which are…

Ordered the turquoise beads which are lovely but more unto a green shade than the rest of my turquoise jewellery.
I have bought a lot from this site and the one thing I am not that happy about is having to pay postage every time I make an order. The jewellery is not cheap so I think they should consider free postage when spending over a certain amount.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quality earrings

Tiny Diamond & Silver Charm Huggie Hoops
Earrings beautifully made, excellent quality. Order arrived promptly in gorgeous packing. Thankyou I will be back

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service. Celebrity endorsers should be ashamed!!!

The item I was sent was different to that on website, contacted them and they acknowledged the website showed an older style. They said they would refund in full once returned back to them (at my own expense). They eventually acknowledged receipt of returned item after several days of e-mails, and promised refund that day...no refund! I continued to contact them, again, saying they would sort it that day...no refund! Fortunately I paid by PayPal, opened a dispute, and PayPal refunded me. Still out of pocket for my return costs. Poor quality items, terrible customer service. Celebrity endorsers should be ashamed!!!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

My favourite brand!

I have three pieces of KLM and I adore them all! I had to have a necklace repaired (my fault) and it was fixed so so quickly. Excellent jewellery and excellent customer service.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Haven’t taken my emerald evil eye off…

Haven’t taken my emerald evil eye off for over 2 years! Absolutely love! And my earrings have just arrived absolutely beautiful pieces

June 27, 2024
Unprompted review
Kirstie Le Marque logo

Reply from Kirstie Le Marque

Thank you, Bobbie! Delighted you are enjoying your pieces!

Rated 2 out of 5 stars

Terrible customer service

Terrible customer service. Don’t respond to e-mails. All about the influencer (so boring) and not about the customer who actually spends their money with Kirstie Le Marque. Sort yourself out!!

December 5, 2022
Unprompted review

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