I brought the strawberry necklace, which is lovely. I imagine that I shall wear it all Summer. It is delicate, and pretty. The presentation box was lovely, and felt like a special treat. Deliver... See more
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Company details
Written by the company
Our brand vision is to create beautiful, accessible diamond jewellery, with a cool edge, that can be worn everyday and yet treasured forever.
Contact info
11 Pond Square , N6 6BA, Highgate, United Kingdom
- info@kirstielemarque.com
- www.kirstielemarque.com
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Beautiful necklace
Beautiful necklace, the perfect length for layering. It looks contemporary and delicate - but with a timeless quality which makes it perfect t for all occasions. Communication from KLM was great and the necklace arrived beautifully packaged. I have received many compliments when wearing it.
Lovely anklet
Lovely anklet, good quality and very quick delivery! Very happy
Top Quality and Service
As always, excellent quality and service from Kirstie Le Marque
Beautiful products and excellent…
Beautiful products and excellent service everytime.
Beautiful earrings
Beautiful earrings. I’ve purchased 2 necklaces and now I’m loading up my ears with KLM jewellery.
Lovely packaging and everyone comments on my pieces. Obsessed !
I’ve bought a few items from Kirstie Le…
I’ve bought a few items from Kirstie Le Marque and I absolutely adore them. They have been helpful in replacing a moon I lost when my earring came undone - I also think the postage fee could be considered, especially for loyal customers
Ordered the turquoise beads which are…
Ordered the turquoise beads which are lovely but more unto a green shade than the rest of my turquoise jewellery.
I have bought a lot from this site and the one thing I am not that happy about is having to pay postage every time I make an order. The jewellery is not cheap so I think they should consider free postage when spending over a certain amount.
Quality earrings
Tiny Diamond & Silver Charm Huggie Hoops
Earrings beautifully made, excellent quality. Order arrived promptly in gorgeous packing. Thankyou I will be back
Terrible customer service. Celebrity endorsers should be ashamed!!!
The item I was sent was different to that on website, contacted them and they acknowledged the website showed an older style. They said they would refund in full once returned back to them (at my own expense). They eventually acknowledged receipt of returned item after several days of e-mails, and promised refund that day...no refund! I continued to contact them, again, saying they would sort it that day...no refund! Fortunately I paid by PayPal, opened a dispute, and PayPal refunded me. Still out of pocket for my return costs. Poor quality items, terrible customer service. Celebrity endorsers should be ashamed!!!
I lost an earring which was out of…
I lost an earring which was out of stock. The team went above and beyond to locate one that was in their workshop. I couldn’t be more grateful, thank you.
My favourite brand!
I have three pieces of KLM and I adore them all! I had to have a necklace repaired (my fault) and it was fixed so so quickly. Excellent jewellery and excellent customer service.
Haven’t taken my emerald evil eye off…
Haven’t taken my emerald evil eye off for over 2 years! Absolutely love! And my earrings have just arrived absolutely beautiful pieces

Reply from Kirstie Le Marque
Echoing the other reviews
Echoing the other reviews, quality of jewellery is poor and customer services is shockingly bad! Would not recommend
‘Gold’ tarnishes
‘Gold’ tarnishes, customer service is AWFUL, so expensive for terrible produces
Terrible customer service
Terrible customer service. Don’t respond to e-mails. All about the influencer (so boring) and not about the customer who actually spends their money with Kirstie Le Marque. Sort yourself out!!
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