Kitchen Appliance Centre Reviews 

2,384
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Kitappliance.com fail to respond to emails. I ordered over a month a go and still awaiting customer service. Beware!

Rated 3 out of 5 stars

Incoherent message left day before, garbled, unable to make out phone number so couldn't contact deliverers except through appliance centre. KAC told me they were coming but would call first. They did... See more

Rated 5 out of 5 stars

If you want to know what a great company means, then this company surpasses any expectations you may have. I can not praise them enough for helpfulness, courtesy, back up, and the goods were delivered... See more

Rated 1 out of 5 stars

I have ordered a sink with accessories. Sink arrived promptly but without accessories which are worth nearly £100. I have not opened the box immediately as the kitchen wasn't ready for fitting yet.... See more

Company details

  1. Kitchen Supply Store
  2. Electronics Store
  3. Lighting Store
  4. Plumber

Information provided by various external sources

Kitchen Appliance Centre offer a wide selection of kitchen appliances including kitchen sinks, range cookers, fridges, freezers, dishwashers, washing machines, worktops, ovens and hobs, all at low affordable prices.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

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2.5

All reviews

(2,384)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Received my goods the following day, package was excellent and will deal with Kitchen Appliance Centre again. Thank you.

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

happy consumer.

Quick prompt delivery. No problems there. When the overflow pipe ( bought as part of the Plumbing kit) was fitted to the sink it wouldnt fit into the carcase. my fitter had to cut away alot of the backboard. So much so that he used an offcut of wood to strenghten the carcase by screwing it to the outside of the backboard.

January 23, 2016
Unprompted review
Rated 5 out of 5 stars

First class!

Exchanged a few e-mails with queries and found KAC to be extremely helpful,delivery next day and goods as described. Very impressed!

January 23, 2016
Unprompted review
Rated 2 out of 5 stars

Kettle tap

This was dispatched over a week ago. I still haven't received it. Neither I have been informed about when it might arrive.

January 23, 2016
Unprompted review
Kitchen Appliance Centre logo

Reply from Kitchen Appliance Centre

Hi Anna,

Many thanks for your feedback, I have looked into this for you and it seems your parcel was dispatched on the 15th January and was delivered/signed for on the 18th, please see the below tracking details for more information:

http://www.dpd.co.uk/apps/tracking/?parcel=15503651208530*17547&geoSession=78dc86d1-c1c3-11e5-af95-a11cf5750ef5&search

I hope this helps, if there is anything further I can assist with, please do let me know.

Many thanks

Amy

Rated 5 out of 5 stars

Fault remedied - no problem

Hard to source items (grey kitchen sink & stylish tap). They use DPD delivery - good. Unfortunately the tap had a manufacturing fault. No problem - they asked for a couple of photos to send to the manufacturer. Replacement despatched in 2 days.

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

Best Service ever

Kitchen extract received within 2days from ordering. It fitted perfect within existing hole of fan that was being replaced. Secured into position,electrics and ducting made good and all going within 30 minutes. Very pleased with service and will use TRUSTPILOT again that for sure. Would recommend

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently bought an item from the Kitchen Appliance Centre via eBay.
Excellent service all round, I was kept informed of progress on my order. In the event, it was delivered a day earlier than promised......oh, and it was also probably the cheapest price on eBay!
Thankyou

January 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent product

We have used this product for many years to clean work top surfaces.
and have always been satisfied with the cleaning and final polished finish.#
Customer service excellent with prompt delivery

January 18, 2016
Unprompted review
Rated 5 out of 5 stars

CDA sink

Finind the sink I was looking for was easy. The sink arrived promtly, and was was just as described - made of high quality steel at a good price.

January 18, 2016
Unprompted review
Rated 5 out of 5 stars

Not received it yet?

Not received it yet?
Sort out IT dept, review request before delivery?

January 17, 2016
Unprompted review
Kitchen Appliance Centre logo

Reply from Kitchen Appliance Centre

Hi Ian,

Many thanks for your feedback, I have looked into this for you and I can see that your tap was dispatched on the 13th January and delivered/signed for on the 14th, please see below the tracking details for your order:

http://www.dpd.co.uk/apps/tracking/?parcel=15503651208496*17545&geoSession=6ddccbb1-bd53-11e5-9070-43458f317fe2&search

I hope this helps, if there is anything further I can assist with, please do let me know.

Many thanks again

Amy

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