Being able to get what you want to repurchase everytime you return Staffs ability to always make each and every customer feel important regardless of amount spent It provides the whole customer exp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Heavenly store. Gracious, thoughtful, helpful Sales staff. Purchased an exquisite georgette Bombshell Frill Blouse in a dusty pink which is very flattering. New Kitten d' Amour designs are dropped qui... See more
Wonderful Customer Service & help choosing the right colour & design🌸 All your girls are just perfect for the job at Kitten D Amour.. I have often walked out with more than I intended because your g... See more
Company replied
Both time I have gone into your Marion store the staff there have been so friendly in a way that doesn't just feel like customer service nice. It's always a pleasure. Not to mention the collections ar... See more
Company replied
Company details
Information provided by various external sources
Kitten D’Amour create beautiful, feminine clothing, and accessories using the highest quality, ethically sourced fabrics, every Kitten D’Amour creation is lovingly designed in Australia.
Contact info
Brisbane, Australia
- online@kittendamour.com
- www.kittendamour.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kitten D'Amour
Thank you so much for your review Mary! 😍
- Siana and the Online Kittens xx
Beautiful store
Beautiful store, helpful friendly staff, different clothes. Just love it.
April 10, 2026
Reply from Kitten D'Amour
We are delighted by your review and so happy that you receive helpful service from our Kittens! ❤️
- Siana and the Online Kittens xx
Parcel arrived in good condition
Parcel arrived in good condition. Item is very nice material and a beautiful colour.
April 2, 2026
Reply from Kitten D'Amour
How wonderful to hear that your goodies arrived and that you are pleased with the craftsmanship of the design! Thank you so much for your review! 💕
- Siana and the Online Kittens xx
Love love love your clothing
April 9, 2026
Reply from Kitten D'Amour
It's beautiful feedback like this that makes our Kitten's day! ❤️
Thank you so much 🥰
- Siana and the Online Kittens xx
Unique dresses well made
Unique dresses well made. I love the 50s and 60s fashions and that is another reason I like this shop.
April 9, 2026
Reply from Kitten D'Amour
We're so happy to read your lovely words about our designs, thank you so much! 💕
- Siana and the Online Kittens xx
So helpful prior to my orders and…
So helpful prior to my orders and always ready to help you with my choices
Wish I could afford more of your beautiful classy clothes ❤️
April 7, 2026
Reply from Kitten D'Amour
Thank you for taking the time to leave us this fabulous review! 😍
- Siana and the Online Kittens xx
Incredible Service
I am always taken care of and made to feel welcome, supported and beautiful by the sales ladies at Kitten. Special shoutout to Valentina at Melb Central xo
April 1, 2026
Reply from Kitten D'Amour
Thank you so much for this remarkable feedback! We are certain that Valentina Kitten will be so appreciative and can't wait to welcome you back again soon 💖
- Siana and the Online Kittens xx
Your company is a pleasure to deal…
Your company is a pleasure to deal with. I’ve done few purchases on line and a few in store and always great experience. Keep up the great work.👍
April 8, 2026
Reply from Kitten D'Amour
How fabulous to hear that you are so well taken care of by our Kittens! 😍
Thank you so much for this gorgeous review! 🌹
- Siana and the Online Kittens xx
Always excellent service and care!
Always excellent service and care from Kitten D’Amour both online and in store and it’s always a pleasure purchasing from Kitten D’Amour and the wonderful ladies who grace their stores. Thank you Kitten D’Amour!
April 7, 2026
Reply from Kitten D'Amour
It means so much to us that you have taken the time to write us this review! 💕
We are so pleased that you receive such consistently excellent service from our Kittens and we can't wait to see you again soon! 💐
- Siana and the Online Kittens xx
Excellent service and fantastic clothes.
March 30, 2026
Reply from Kitten D'Amour
Thank you for your fabulous review, Kitten! 💕
- Siana and the Online Kittens xx
Reply from Kitten D'Amour
Thank you so much for taking the time to leave us this review! ❤️
- Siana and the Online Kittens xx
Clothing different from chain stores
Clothing different from chain stores
Beautiful presentation in store
Staff always friendly and helpful
March 30, 2026
Reply from Kitten D'Amour
This is such wonderful feedback for us to receive, thank you so much! ❤️
Our Kittens can't wait to see you again soon! 🥰
- Siana and the Online Kittens xx
5 star service from Kitten D’Amour
Everything about making a purchase from Kitten D’Amour is 5 Star!
March 26, 2026
Reply from Kitten D'Amour
What a lovely review for us to read, thank you so much! 💕
- Siana and the Online Kittens xx
How could I give any less stars
How could I give any less stars. I ordered my gorgeous Ruby-Jean bag and it arrived on time and wonderfully packaged to avoid and damaged during shipping. It is just like Christmas getting my orders from Kitten D’Amour each and every time. If I cannot get to one of the stores I have no hesitation to doing my online order ..
June 19, 2026
Reply from Kitten D'Amour
How kind of you! Thank you so much for this wonderful feedback 😍
We're so happy that online shopping for you is stress-free and that your goodies arrive in perfect condition 💖
- Siana and the Online Kittens xx
Lovely clothes
Lovely clothes, different styles each time. I’d like more shoes in different colours as I often miss out on the sizes.
Keep up the great work and keep up the quality and professional standards.
April 2, 2026
Reply from Kitten D'Amour
Thank you so much for your lovely review! 💖
We're delighted you're enjoying our ever-changing collections. We'll certainly pass your feedback about more shoe colours and sizing on to our design team. Thank you for your kind words about our quality and standards, they truly mean so much to us. 😊
- Siana and the Online Kittens xx
The most helpful supportive staff and…
The most helpful supportive staff and beautiful designs
March 30, 2026
Reply from Kitten D'Amour
This is so lovely, thank you so much Tiffany Kitten! 😻
- Siana and the Online Kittens xx
Always a pleasure to deal with from…
Always a pleasure to deal with from ordering to packaging to delivery.
March 25, 2026
Reply from Kitten D'Amour
Thank you so much for your wonderful review, lovely! 😻
- Siana and the Online Kittens xx
Always faultless customer service
Always faultless customer service .. from lovely ladies .. and the clothing is beautifully designed and flattering to women’s bodies plus good price point. Very cute stores too .. always a treat to enter one!
March 25, 2026
Reply from Kitten D'Amour
This is such fabulous feedback for us to receive, thank you so much! 💕
- Siana and the Online Kittens xx
Be very careful believing these reviews…
Be very careful believing these reviews and scores. There’s no way it is that high. Look elsewhere and the scores are much lower. There is so much wrong with this company that I don’t even know where to start. He’ll there are awful instagram stories about them. The products are not that good. The last item I bought from them was 10 cms too small than stated. They refuse refund despite misleading information on product. I also suspect the natural fibre content of products is much lower than stated. Should get items checked in a lab. This company is dodgy. Do your research.
June 29, 2026
Unprompted review
Reply from Kitten D'Amour
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations. We stand behind the quality of our products and always aim to provide accurate product information and fair customer service. We appreciate your comments and will ensure they are shared with our team for review.
- Siana and the Online Kittens xx
The staff were lovely and helpful
The staff were lovely and helpful! I am obsessed with the style and the attention to detail in the clothes. The material is such good quality and also POCKETS!!
March 29, 2026
Reply from Kitten D'Amour
Thank you so much for letting us know about your experience! 💕
We are thrilled that you received such helpful experience and your kind words about our designs! Who doesn't love pockets!! 😻
- Siana and the Online Kittens xx
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