AVOID RTP is shocking very little or no bonus at all still waiting on my winnings going into my bank from last week!!! Wins are shocking, I get its gambling but no bonuses and don't say that are rando... See more
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Waste of money,waste of time the site is run by cowboys cant speak to anyone. Payed in 20 pounds got bonus for spins won nothing try to play bingo gets cancelled more times than not cause no one is pl... See more
Company replied
Absolutely ridiculous company. Tried reopening my account after 6 months of excluding. To pass security with safer gambling I was asked to remember the date I last logged in. As if anyone would rememb... See more
Company replied
tottaly scam i been catch them when they fixing issue with game been win over 400 and been not compensation Untrustible web site they explained need smash target wagerin and i was did 4x time that w... See more
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Company details
About Kitty Bingo
Information provided by various external sources
Sign up to Kitty Bingo the fluffiest online bingo site and play the best in online bingo, slots and card games. You will receive a great welcome bonus and regular promotions and extras to get your claws sunk into.
Enjoy the perks of being a Kitty club member with a dedicated VIP manager, climb the five tiers of the VIP scheme and along the way you will find entertaining promotions and many perks, like chat games, quizzes and great prizes to be won. Kitty Bingo has a great community feel, welcoming 1000s of new players every month to our friendly roomies and chat hosts.
Kitty Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain
Enjoy the perks of being a Kitty club member with a dedicated VIP manager, climb the five tiers of the VIP scheme and along the way you will find entertaining promotions and many perks, like chat games, quizzes and great prizes to be won. Kitty Bingo has a great community feel, welcoming 1000s of new players every month to our friendly roomies and chat hosts.
Kitty Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain
Contact info
United Kingdom
- www.kittybingo.com
1.4
Bad
268 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Messaged the live chat today due to…
Messaged the live chat today due to bonus issues and Laura who helped me was amazing and very friendly.
March 12, 2020
Unprompted review
Reply from Kitty Bingo
Hi Tanya!
Thank you for the great comment on Laura!
Our always smiling Laura will have a bigger smile when she will know that she had a positive impact on you.
Please come back anytime you need help.
Stay Safe!
Warm Regards
Kitty Bingo Team
Helpful Thomas
Thomas was my help guide and was very polite and professional, I was unsure when or which account My winnings were going to ( bank or PayPal ) and he check everything for me and gave me e answers I needed
Thank you Thomas
March 10, 2020
Unprompted review
Reply from Kitty Bingo
Hi Lynsey,
Your comment is very much appreciated!
Thomas's interaction with you embodies our commitment to world class customer service.
We’re so happy he brought some sunshine to your day!
We’ll give him a big tap on his back for your appreciation and hope to see you soon
Stay Safe!
Warm Regards
Kitty Bingo Team
was completely confused as to what my…
was completely confused as to what my bonus wins and bonus money consisted of..Laura was extremely helpful and friendly and assisted me by going out of her way to find the exact games i could use these funds on! great service!
Laura You are a star!!
March 8, 2020
Unprompted review
Reply from Kitty Bingo
Hi Rachael,
Thank you for the star review on the service delivered by Laura.
We will always endeavor to give you the same service and hope that you will be part of the Kitty Bingo Family for long.
Please come back anytime you need help.
Stay Safe!
Warm Regards
Kitty Bingo Team
Customer support where amazing
March 8, 2020
Unprompted review
Reply from Kitty Bingo
Hi Charlene,
Thank you for this comment.
We are always glad to read and to respond to these positive comments as it denotes that our attempts to provide excellent service is making its mark.
Please come back anytime you need help.
Stay Safe!
Warm Regards
Kitty Bingo Team
great site love my time here and if i…
great site love my time here and if i have a problem solved very quickly, Mark has just solved my issue very quickly this time as i am rubbish with technology but the team are always there to help ty xx
March 7, 2020
Unprompted review
Reply from Kitty Bingo
Hi Debbie,
We are glad to know that our sites provides you with amazing gaming experience and also that our Support Team has met your level of expectations!
We all have that moment where we feel that technology gets way too ahead of us however on our end, we will always ensure that this never hinders your play time with us.
Please come back anytime you need help.
Stay Safe!
Warm Regards
Kitty Bingo Team
Very quick and helpful response
March 6, 2020
Unprompted review
Great site and brilliant customer…
Great site and brilliant customer service. Chatted with Jordan online and he's help was fantastic.
March 6, 2020
Unprompted review
Reply from Kitty Bingo
Hi Sarah,
Thank you for the comment on the service received from Jordan!
We will make sure to pass it on to him and we are sure that he will feel elated.
We could not be happier that he lived up to your expectations.
Please do not hesitate to come back to us anytime you need to.
Stay Safe!
Warm Regards
Kitty Bingo Support
The best
The best ,i received answer and help verry faster and for this I want to say a big THANK YOU.
March 6, 2020
Unprompted review
Reply from Kitty Bingo
Hi Georgina!
We are indeed aiming to be one of the best and this comment is much appreciated.
Please do not hesitate to come back to us anytime you need to.
Stay Safe!
Warm Regards
Kitty Bingo
Representative was very helpful quickly…
Representative was very helpful quickly answered my problem was very friendly and polite
March 6, 2020
Unprompted review
Reply from Kitty Bingo
Hi Harlz,
This amazing feedback just gave us more motivation to continue on our mission of offering excellent gaming experience as well as support.
Our members are an integral part of our site and these feedback are so great!
Thank you
Stay Safe
Warm Regards
Kitty Bingo Team
Very good customer service
Very good customer service. Thomas was very patient and explained everything I wasn’t sure about. Very professional and understood my problem which solved with the best manners.
March 6, 2020
Unprompted review
I have been treated with respect each…
I have been treated with respect each time I have contacted the team through live chat, both times the advisors have gone above and beyond to deal with my questions, thank you so much 😊🌟🌟🌟🌟🌟
March 4, 2020
Unprompted review
Had an error with free spins but was…
Had an error with free spins but was extremely helpful on live chat and credited them straight away.
March 3, 2020
Unprompted review
Fantastic site
Fantastic site. Loads of promotions.wide choice of games and excellent customer service
February 27, 2020
Unprompted review
I took the deposit 10 get 30 free offer…
I took the deposit 10 get 30 free offer with 100 free spins and honestly from the start was dissatisfied as the free spins are capped at 20 a day with 3pound a day capped winnings. Then I played bingo and yes like many others have said there is not many rooms and no players so I played slots with my 10 cash and won 30 and withdrew my winnings forfeiting my 30 bonus. Then I read the reviews which left me shocked but the truth is the slots selection is good bingo needs a lot of work but the withdrawal process was great 3 working days in my bank and no questions asked about verification of id so therefore a deserved 4star rating. Thank you
February 26, 2020
Unprompted review
Live chat/Customer service very quick &…
Live chat/Customer service very quick & 2 helpful. Got straight through 2 summer who was very helpful
February 26, 2020
Unprompted review
Reply from Kitty Bingo
Dear Member,
Thank you so much for this feedback.
It is our priority to see that our members feel comfortable and happy while being on the site.
We are very pleased to hear that your experience has been a marvelous one and that our Customer Service has been up to your expectation.
We value and strive towards customer satisfaction.
Best Regards,
Kitty Bingo Team
Had a great response from Riley ,so…
Had a great response from Riley ,so quick to deal with my problem .Thank you ,great customer service
February 25, 2020
Unprompted review
Reply from Kitty Bingo
Dear Debbie,
Thank you so much for your review.
Nothing is better than reading that our customers are enjoying their experience on the site.
We will continue to try as much as possible to provide the best services to our customers.
We wish you all the best on the games and don't hesitate to contact us anytime should you require any further assistance.
Best Regards,
Kitty Bingo Team
I had a wonderful service from Jordan in…
I had a wonderful service from Jordan in the customer support. He sort my problem out very quickly
February 21, 2020
Unprompted review
Reply from Kitty Bingo
Dear Etelka,
Thank you for taking the time in writing to Kitty Bingo.
It is with great pleasure that we read how much you are enjoying your experience on our site.
Customer satisfaction has always been one of our priority.
Your lovely comment will surely be passed on to the agent.
We wish you all the best on your favourite games and should you require any further assistance, do not hesitate to contact our 24/7 Live Help.
Best Regards,
Kitty Bingo Team
Spoke to Jonathan on live chat today…
Spoke to Jonathan on live chat today very pleasant people to speak to and very helpful thankyou again
February 20, 2020
Unprompted review
Reply from Kitty Bingo
Dear Jade,
Thank you for taking the time in writing to Kitty Bingo.
First and foremost, we sincerely apologize for the delay in getting back to you pertaining to your review.
It is with great pleasure that we read how much you are enjoying your experience on our site.
Customer satisfaction has always been one of our priority.
Your lovely comment will surely be passed on to the agent.
We wish you all the best on your favourite games and should you require any further assistance, do not hesitate to contact our 24/7 Live Help.
Best Regards,
Kitty Bingo Team
Super Bingo!!!!
February 19, 2020
Unprompted review
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