KJM Reviews 

26
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TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Ordered the new sym NHR 125cc motorbike from KJM ,my salesman from the start was Jamie, I wanted colour black which after trying he couldn't locate one so Ordered one through head office . The bike h... See more

Rated 1 out of 5 stars

This company import bikes from abroad then sell them as UK bikes without telling their customers. My Fireblade had a recall on the petrol tank because it was dangerous. I didn't find out because Honda... See more

Rated 1 out of 5 stars

bought a zx12r a few years back,soon turned out to have warped discs,gave them the benefit of the doubt,still cost 350 to sort out.Recently bought a gsxr750 thats supposed to come fully serviced,the o... See more

Rated 5 out of 5 stars

The Parent Group of this Shop seem to be the sole importers of the scooter I purchased The Damien City 110 is an extremely good scooter equivalent to a Peugeot Vox 110 or the Honda Wave 110 and... See more

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3.1

Average

TrustScore 3 out of 5

26 reviews

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3.1

All reviews

(26)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Lied about import.

I wanted to buy an aprilia tuono v4r and kjm had a new one priced around £500 cheer than the opposition.
I asked them if it was an import and they said that it wasn't and also they could collaborate this because it had a warranty, they even asked me to sign a portion of the hand book which they would send off so as to get my warranty.
The bike was fine but when i booked in for my first service at an aprilia main dealer (dave milling whitehaven) they informed me that bike required some work which involved fitting a new demand centre for the fly by wire throttle control system, unfortunately they couldn't do this work free of charge as they had checked out my bike and it was an import.
I contacted KJM who said they had never said is was a genuine machine and that it did have a warranty but only with KJM but as the bike hadn't failed why did i have a problem?
The biggest sting come when i sold the bike, as i lost a lot more than the £500 reduction in price i would have over a genuine machine and then i discovered the bike was in fact a 2011 bike and not a 2013 bike.
Make your own mind up about this company but i wouldn't recommend them to my worst enemy.

January 31, 2016
Unprompted review
Rated 5 out of 5 stars

friendly staff with a huge selection of two wheeled transport.

The Parent Group of this Shop seem to be the sole importers of the scooter I purchased
The Damien City 110 is an extremely good scooter equivalent to a Peugeot Vox 110 or the Honda Wave 110 and with disk brakes front and back and tubeless tyres and South Korean built quality equal to the Japanese makes, a total bargain.

KJM Superbikes should be a meca for bikers with friendly staff with a huge selection of two wheeled transport.

Set in beautiful Countryside within easy distance of Manchester
and Liverpool visiting it is a great experiencer its location is like England used to look like before it became a built up Hell.

June 16, 2015
Unprompted review
Rated 1 out of 5 stars

lied about service

bought a zx12r a few years back,soon turned out to have warped discs,gave them the benefit of the doubt,still cost 350 to sort out.Recently bought a gsxr750 thats supposed to come fully serviced,the oils like sludge,the filter hasnt been changed,the air filters been cocked up with white silicone rubber,only needed a spanner to take out one spark plug the rest came out by hand and they still stamped the service book!didnt get a call back about new tyres and they cant be bothered to respond to my email.im not usually one to complain but im not going back there again

May 14, 2015
Unprompted review
Rated 1 out of 5 stars

KJM Superbikes .. Dangerous, greedy, shady.

This company import bikes from abroad then sell them as UK bikes without telling their customers. My Fireblade had a recall on the petrol tank because it was dangerous. I didn't find out because Honda thought the bike was in Italy. It also failed it's MOT because the headlight points the wrong way (they are different on Italian bikes). KJM just ignoring communication. Don't buy anything from them, they can't be trusted.

March 4, 2015
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

My bike was supplied with no Mot, Get it the Mot done locally and post us the bill they said, 9 months and many calls later and still no sign of my money. I've had 3 bikes
from them I've had my share of problems but I'm a fair an patient guy but never again this is the final straw. I both spoke and wrote to the manager and it hasn't made a scrap of difference they simply don't care so my advise would be to buy elsewhere and save yourself a world of pain.

April 25, 2013
Unprompted review
Rated 1 out of 5 stars

company from hell

I purchased a new motorcycle from kjm superbike near wigan last year.it was a benelli tnt which was my dream bike but that quickly turned into a nightmare.
It was delivered to me with faults and they have tried repairing it several times but it never lasted and it spent around 8 months off the road in the first year owning it and since it was returned to me in march this year it has failed to start several times and it brokedown leaving me stranded again.
They did talk about swapping it for something else but that was just talk, several weeks later the bike remains unusable and the management haven't bothered contacting me. I am now in the process of court action to recover my money.It's not like i'm unapproachable i would like to sort some kind of deal out because i want and need a bike that is realiable but for some reason
kjm superbikes feel its ok to sell me a crap unrealable bike and leave me to my own devices. It cost me more than £7,500 with the alarm that they fitted for me and its never worked properly. I thought a swap maybe the solution
but they dont seem to want to sort anything out so court the county court maybe to only way to settle this.
Would i recommend a friend? not in a million years. it seems once they have your money you are on your own.Five weeks now since the last breakdown but still no call will a solution so i will file the court papers next week if they continue to ignore my plight.
kjm superbikes are a chain of dealers in the lancashire area and MotoGB
are the main benelli importers which are all part of the same group so beware! If you enjoy walking bike a bike from kjm because i've spent most of my time walking since my purchase
Lee from Essex

May 21, 2012
Unprompted review

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