KK Catering UK Reviews 

146
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the food provided. Many reviewers highlight the staff for being friendly, professional, and helpful, making every interaction a pleasure. People frequently mention the delicious and tasty food, with a great selection that impressed guests at various events. Consumers appreciate the seamless setup and efficient time management, noting that everything ran smoothly from start to finish. The communication leading up to events is often described as spot on, contributing to a very impressed overall experience.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, friendliness,... See more

Quality

Customers consistently note positive experiences with quality, frequently describing the food as delicious,... See more

Product

People report positive experiences with the product, consistently praising the delicious and tasty food.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used KK Catering for a work event and couldn’t be happier with the service. Communication was excellent from start to finish, making the whole process easy and stress-free. The food arrive... See more

Company replied

Rated 5 out of 5 stars

We hired kk catering fish and chip van for our wedding on 18/10/25. We were thrilled with our experience, fantastic time management, the man who came was friendly and approachable, the food was ex... See more

Company replied

Rated 5 out of 5 stars

We hired the KK Catering Burger Van for the occupiers within our building. Lots of great comments from the building occupiers who enjoyed the burgers, hot dogs, chicken, chips etc. Ross and Carlos wer... See more

Company replied

Rated 5 out of 5 stars

Krishna, right from placing order and deciding the menu you were very welcoming and accommodating and on the event day the food tasted not just delicious but was served with lots of care and warmth.... See more

Company replied


Company details

  1. Catering Food and Drink Supplier

Written by the company

KK Mobile Catering can offer the follwing units for your event nationwide Burger Vans Fish and Chip Vans Baked Potato Units Bavarian German BBQ Speciality Coffee Units Mexican Burrito Street Kitchen Much much more see our website for more info


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(146)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great food and service by Ross and Mike

Great food and service by Ross and Mike
Delicious

November 14, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your kind words! We're delighted to hear you enjoyed the food and service from Ross and Mike. Your feedback means a lot to us, and we'll be sure to pass on your praise to them.

Rated 5 out of 5 stars

Corporate Celebration Lunch

Would highly recommend KK Catering. The feedback from our workforce was all positive. The options on the Street Food menu had something for everyone. Will have no hesitation in recommending KK Catering (& Scott) to friends and colleagues.
Thank you Scott for feeding this hungry lot - you did an amazing job.

November 11, 2024
Unprompted review
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Reply from KK Catering UK

Thank you for your review! We’re thrilled to hear such positive feedback from your workforce and are glad the Street Food menu catered to everyone's taste. Scott will be delighted to know he made such an impression. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Great service and food!

Great service and food - will definitely use KK Catering for our work event again!

September 13, 2024
Unprompted review
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Reply from KK Catering UK

Thank you for your review! We're thrilled to hear that you were pleased with the service and food. It would be a pleasure to cater for your work event again in the future.

Rated 1 out of 5 stars

Avoid at all costs

Gave them the final information 7 days before wedding like they ask for. They couldn't move my booking by 1hr originally booked for 3:30-5:30 asked to move to 4:30-6:30. I was told they had another booking straight after so couldn't cater the 1hr change. What they fail to mention in any of their information they need a 3hr set up time before serving. Which begs the question if they had a booking after mine and require 3hrs to set up what time was the other booking eating? They failed to reply to any of my concerns over this for 4 days I had to send another email stating that obviously down to their lack of communication they obviously weren't going to honour the booking. That's when the MD decided to email me instead asking to speak to me 4 days before my wedding, I couldn't speak to him on that day as I was at a family funeral. Spoke the next day and managed to get my deposit back. Went with a local catering company who where fantastic even if more expensive. Mother in law tried to complain on the phone to only be told it was me that cancelled the booking where in all honesty they will just ignore you until you have no option but to cancel. They will also delete negative reviews off Google.If you want a company that is shocking in finalising details or contacting you then go for these guys. If you want a stress free experience go for someone else.

September 28, 2024
Unprompted review
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Reply from KK Catering UK

Thank you for sharing your feedback. I want to clarify a few details to ensure transparency for others reading your review.

First, while we do aim to accommodate changes where possible, in this case, your request for a time change clashed with another existing booking, which is why we initially couldn’t agree to it. As you noted, I personally reached out several times to resolve the situation, but it took some time for us to connect. You informed me later that the reason for avoiding my calls was due to attending a family funeral, which I completely understand.

Regarding the setup time, we always provide clear guidelines on setup and serving requirements, which typically include the need for preparation ahead of the event. We were happy to refund your deposit when it became clear that you had made alternative arrangements, and we genuinely hope your wedding day was a success.

We’re committed to improving communication and customer service, but the claims of ignoring or deleting reviews do not reflect our values or how we operate. As evident from our many positive reviews, we pride ourselves on our service and professionalism.

We wish you the best and hope any future catering needs are met with success.

Rated 5 out of 5 stars

Great

Really helpful in advising what I might need, the food was really good and filled everyone up, the staff were great.

September 14, 2024
Unprompted review
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Reply from KK Catering UK

Really helpful in advising what I might need, the food was really good and filled everyone up, the staff were great.

Rated 5 out of 5 stars

Fab service

We had KK catering at our wedding on the 21.09.2024 the service was so good and everyone complimented the food. The staff were so friendly and approachable too. Anyone looking for something informal relaxed and really tasty food KK catering is a must x

September 21, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your kind words! We’re thrilled to hear that you and your guests enjoyed the food and service on your special day. Our team will be delighted to know their efforts made a positive impact. Congratulations again, and we’re so glad we could be a part of your wedding!

Rated 1 out of 5 stars

1 month for a refund!

They cancelled my wedding catering but have still not released my refund.
They are now ignoring all emails and have deleted negative reviews from Google, after replying that my refund would be released immediately!

August 31, 2024
Unprompted review
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Reply from KK Catering UK

Thank you for your feedback. I’d like to clarify a few points to ensure accuracy.

We do not delete reviews from Google, as we value transparency and honest feedback.

Regarding your refund, it was processed, but the delay occurred due to incorrect bank details being provided initially.

As soon as we received the correct information, the refund was completed.

It’s also important to note that we canceled your wedding catering over a year in advance because we no longer operate in your location.

We apologise for any inconvenience this caused and appreciate your understanding. If you have any further concerns, please feel free to reach out directly, and we will be happy to assist.

Rated 5 out of 5 stars

Excellent service and food

I would recommend KK catering to anyone who wants Gyros as this evening wedding food. EVERYONE said how amazing the Gyros were and how lovely the 2 gentlemen were. We would highly recommend them and would use them again for any party or event.

August 31, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for recommending us! We’re thrilled to hear that the Gyros were a hit and that our team made a great impression. It was a pleasure to be part of your celebration, and we’d be delighted to cater for you again in the future.

Rated 5 out of 5 stars

Excellent food and service

Had them booked for our wedding on the 14th September, we had a DIY wedding in a field and can’t recommend them enough. We had guests complimenting the food all evening.
The smoking wheels BBQ was a hit! Plenty of food for the guests! Alex was brilliant on the day, can’t thank you enough and very accommodating!!
We especially appreciated the load back, informal approach to wedding catering it put a lot of our guests at ease. Everyone was served plenty of food.

September 14, 2024
Unprompted review
KK Catering UK logo

Reply from KK Catering UK

Thank you for the wonderful feedback. We're happy to hear that the Smoking Wheels BBQ was a hit and that your guests enjoyed the food. I’ll be sure to pass your compliments along to Alex and the team—they’ll be thrilled to hear how much you appreciated their service. It was a pleasure being part of your special day.

Rated 5 out of 5 stars

5* Experience!

Highly recommend KK Catering for any event! Such friendly people who are more than accommodating, we used them for a home event and they made every pizza just as our guests wanted. All our guests walked away happy and everyone complimented them! They joined in with us and nothing was too much! Pizzas and the appetisers were amazing! All food came out hot and there was a lot of it! They truly went above and beyond to make our event special, thank you again!

September 10, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your wonderful review! We’re thrilled to hear that your event was such a success and that everyone enjoyed the pizzas and appetisers. It was a pleasure to be part of your special day, and we’re glad we could help make it memorable. We look forward to catering for you again in the future!

Rated 1 out of 5 stars

Sadly very disappointed

Sadly very disappointed.

I had originally booked with KK catering for my wedding next year and unfortunately they had to cancel due to location. I was gutted but understood this. I was informed I would have a refund and a small amount of compensation which I gratefully accepted. However I have been chasing this refund for over two weeks now and despite some errors amended a week ago, I still have not recieved my money back. I have made attempts on phone call and email to several personnel within this company.

I really truly am devastated to be begging for my own money back which was promised weeks ago.

September 16, 2024
Unprompted review
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Reply from KK Catering UK

I apologize for the delay in processing your refund. We encountered issues within our accounting department, which have now been resolved. We understand these matters are very important and we regret that you had a poor experience. This refund has been processed. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Very easy to deal with and Professional

Very easy to deal with and turned up fully equipped for our event.
There was constant updates all the way through the booking and confirmation process.
Michael and Lewis were great when they arrived at our venue. Really helpful and the food was great/ went down well with all the staff on site.
We will defiantly use KK again for our event next year.

August 21, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your kind review! We’re thrilled to hear that Michael and Lewis provided excellent service and that the food was a hit with everyone at your event.

We look forward to working with you again next year!

Rated 5 out of 5 stars

A fantastic service and experience from…

A fantastic service and experience from original booking , found after reading great reviews, to excellent communication, throughout. Scott and Emma could not have been more pleasant and helpful, and every guest at our private garden party, bar none,thought the food was fantastic!!! It was a real hit, and I highly recommend this company for any event.

August 9, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your kind words and for choosing us for your private garden party! We're thrilled to hear that you and your guests enjoyed the food and service. Scott and Emma will be delighted to hear your compliments. Your recommendation means a lot to us, and we look forward to being part of any future events you have.

Rated 5 out of 5 stars

Amazing food and service

We used KK Catering for a company event on 18th July in Leek and we hired the pizza van service. The two men who showed up, Terry and Mike, were the nicest people we could have asked for to supply food at the event. No ask was too much for them and the food was fantastic. Everyone who attended the event had a great time and loved the food. I would absolutely recommend these guys to anyone thinking about hiring a food van. Top marks :)

July 18, 2024
Unprompted review
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Reply from KK Catering UK

Thank you for your fantastic review! We're delighted to hear that Terry and Mike provided excellent service and that everyone enjoyed the food at your company event. Your recommendation means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Rick and Scott did an amazing job…

Rick and Scott did an amazing job catering for over 120 of us, in the middle of a campsite! Every single person on our pitch loved the burgers and fries they cooked! Would absolutely recommend! Thanks Rick and Scott!

July 25, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your wonderful review! We are thrilled to hear that Rick and Scott did an amazing job catering for your group and that everyone enjoyed the burgers and fries. Your recommendation means a lot to us. We hope to serve you again soon!

Rated 5 out of 5 stars

Wowzers

Wow , what can I say ...had the fish and chip menu for my party on Friday...it was gorgeous, everyone enjoyed it so much , Micheal and Terry made sure everything ran smoothly and where so professional. Need to have another party with you guys soon. Thankyou so much Lou

July 5, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your wonderful review! We're thrilled to hear that you and your guests enjoyed the fish and chips at your party on Friday. Michael and Terry will be delighted to know their professionalism and efforts helped make your event a success.

We look forward to helping you host another fantastic event in the future!

Rated 5 out of 5 stars

End of term party

Rick and Pete were great. Well organised, arrived in plenty of time, and Greek food was epic. Lots of options for all, kebabs were delicious.
Excellent communication when booking and in the run up to the event.
Highly recommended.

July 4, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with Rick and Pete. It's fantastic to know that everything was well organized, and that the Greek food, especially the kebabs, was a hit. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Service was excellent

Service was excellent, food hot, plentiful and delicious. Neil and Luke went above and beyond,

June 22, 2024
Unprompted review
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Reply from KK Catering UK

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and food. Neil and Luke are exceptional team members, and we'll make sure to pass along your compliments to them. We look forward to serving you again!

Rated 1 out of 5 stars

Avoid if you want your guests to be fed!

Initial contact with this company was good - it was easy to book and the emails were flying. We had dietary requirements for people during our event that was very clearly noted in our booking but when the food truck arrived they had no clue about this so we were left without food for some of our guests. I had to call the office twice to try and get this matter resolved - no-one had the courtesy to call me back despite the error not being ours. I was asked to put my complaint in writing and was told on 17.05 I would receive feedback after further investigation. I am still waiting. Office staff were certainly very vocal when they were making sure our invoice was paid! I would not recommend this company for any special event as your guests may well end up hungry or worse still allergy advice not being followed so be warned!!! Customer service is seriously lacking here. Its a shame as the lads who served us were great.

May 15, 2024
Unprompted review
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Reply from KK Catering UK

We sincerely apologize for the oversight regarding the dietary requirements at your event. We did send an email and received an automated response indicating normal office hours, and stating that we would receive a response as soon as possible but did not receive one. We regret any confusion this caused. We're sorry for the delay in resolving your complaint and for the perceived lack of follow-up. Your feedback is important, and we will take steps with our customer service team to prevent this in the future. Thank you for your for acknowledging our serving staff.

Rated 5 out of 5 stars

Excellent

Arrived in good time and very friendly and helpful. Fish and chips were good, especially nice chips! Ice creams were lovely and we think a good company to deal with, especially as the did a one off gluten free portion at short notice.

June 6, 2024
Unprompted review
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Reply from KK Catering UK

Thank you for your kind review! We're thrilled to hear that you enjoyed the fish and chips, especially the chips and ice creams. We're glad we could accommodate the gluten-free request. Your positive feedback means a lot to us, and we look forward to serving you again.

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