2 of the 7 ordered items were wrongly delivered. An E-mail request to deliver the correct articles remains unanswered after 5 days. The two wrong items were returned, but no reaction is received. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered stuff that was in stock according to their website and after 5 days (incl weekend) their was still no track and trace available neither an update on the outstanding order. When contacted... See more
Company replied
Good service! There was a slight delay with one of my orders but as soon as I bought it to their attention they sorted it out immediately. I will definitely order more items from Klusspullen
We ordered lamps and they arrived after 3 weeks. Never again.
Company replied
Company details
Information provided by various external sources
Klusspullen.nl de webshop met de scherpste prijzen voor zowel de particuliere, als zakelijke klusser. Op onze website vindt u alles op het gebied van schakelmateriaal, verlichting, groepenkasten, ventilatie, sanitair, verwarming, antennematerialen en kabel, maar ook gereedschappen en benodigdheden die niet mogen ontbreken bij elke klus.
Contact info
Zweedsestraat 19-A, 7418BG, Deventer
- +31570626255
- info@klusspullen.nl
- www.klusspullen.nl
2.8
Average
11K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good service! There was a slight delay with one of my orders but as soon as I bought it to their attention they sorted it out immediately.
I will definitely order more items from Klusspullen
March 5, 2019
Unprompted review
Overall good
Overall good, but no customer service available on Saturday is a --
January 25, 2019
Unprompted review
Really helped me to find the product I…
Really helped me to find the product I needed. Delivery was fine and product was perfect.
January 18, 2019
Unprompted review
Led dimmer LED Ikea filament lampen
Top dimmer voor Led filament lampen. Geen gezoem en geflikker meer !
January 10, 2019
Unprompted review
Perfecte after sale service !
January 5, 2019
Unprompted review
Good service
Good service. Although the item I purchased did not work for me (LED lamp incompatibility), the delivery and return were smooth and prompt as described.
October 9, 2018
Unprompted review
Alles is perfect verlopen.
July 31, 2018
Unprompted review
Prima communicatie en levering
July 29, 2018
Unprompted review
Can improve a little bit
Due to stock problems, they've sent my order but overall a good company. It would be a good idea either include Stock Information of the products or send out in stock items immediately and send those out of stock afterwards.
June 27, 2018
Unprompted review
Reply from Klusspullen.nl
Dear sir Mersin,
You ordered products that were in stock and products that weren't in stock. By e-mail we've informed you of the delivery time on june 22nd. Did you receive/see this e-mail from us?
Anyway, the invitation to review us is an automated (external) system. When there is a (longer) delivery time unfortunately sometimes the invitation comes before the goods. We hope you'll update your review once you've received your order.
Kind regards,
team Klusspullen.nl
Top service as always
Top service as always! Product well packed and sent lightening fast!
Kind regards
Paul.
June 16, 2018
Unprompted review
Best webshop
Quick response for all queries, orders were delivered on time.
April 23, 2018
Unprompted review
supersnel en correcte levering.
April 2, 2018
Unprompted review
Positeif over de website
October 31, 2017
Unprompted review
Heldere website & prompte levering
Heldere website; prompte levering conform opdracht
October 25, 2017
Unprompted review
Super long I had to wait for delivery …
Super long I had to wait for delivery 2,5 weeks!
October 12, 2017
Unprompted review
Reply from Klusspullen.nl
Dear Marcin,
I am truly sorry about the time it took to deliver your order. But we had email contact about this special product which was specially ordered for you. Our 48 hours delivery is only for products on stock.
That beeig said... We hope you are satisfied about the quality of your Berker product.
Regards
Team Klusspulling.
Quick and reliable service!
October 4, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.