From start to finish very personal service, always available to answer any questions or concerns. Amazing speed at processing sale, as advertised the purchase would be done from start to finish i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My accountant introduced me to Knight Knox around 18 months ago. I bought a Specialist Supported Housing unit through them last February. Since then I have bewn paid on time every month. This has been... See more
Company replied
I am very pleased with my first purchases with KK and all the team of staff that I engaged with all the steps of the way. They were very professional, responsive and patient with me despite all my que... See more
Company replied
I'm very excited to get my recent property purchase completed today. It excellent service from Knight Knox International team, mainly Sarah Bourne for their support. They actively involved in sale, co... See more
Company replied
Company details
Written by the company
We are a proven property investment specialist with almost 20 years of experience, specialising in identifying and sourcing high-yield property investments for clients. We aim to help investors navigate the property investment market by providing expert advice and access to exclusive opportunities, ultimately aiming to deliver profitable returns and build wealth through property investments. Our track record speaks for itself. Operating in the buy-to-let industry since 2004, we have launched over 120 developments with a total value of over £1.2bn. Our extensive market knowledge, established relationships within the industry, and ability to identify emerging investment hotspots allow us to provide a trusted and reliable investment solution.
Contact info
Quay West, Trafford Wharf Road, M17 1HH, Manchester, United Kingdom
- +44 (0)161 772 1370
- info@knightknox.com
- www.knightknox.com
4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service good customer service very helpful and active people
Great people pleasure to deal with them
January 11, 2023
Reply from Knight Knox
Dear Abdelhafez,
Thank you so much for your review. As a new customer with our office it means a great deal.
Having exchanged on your off-plan property in August 2022 we're happy to report that completion of the development is imminent.
We hope to have the pleasure of working with you again in the future.
Yours
Knight Knox
Very helpful and professional staff.
August 28, 2022
Unprompted review
Reply from Knight Knox
Hi Dee,
Thank you for your review.
Yours
Knight Knox
Excellent Service
Right from the start, the Knight Knox team have been extremely helpful in the purchase of our properties in the UK. We started with one, and the transaction was so easy and seamless that we ended up purchasing another. We would highly recommend the Knight Knox team...and in fact we have!
December 5, 2022
Unprompted review
Reply from Knight Knox
Hi Keith and Kimberley,
It has been a pleasure working with you over the last 7 years and we really do appreciate your kind review.
Yours
Knight Knox
Seamless experience of sale
Seamless experience of sale
Very good up to date Marketing officers who keep you well informed
Managed service very good
September 14, 2022
Reply from Knight Knox
Hi Mr Ghosh,
We really appreciate your review and we're glad that you were happy with the service that you received.
We look forward to working with you again in the future.
Yours
Knight Knox.
Good regular communication and smooth…
Good regular communication and smooth process from Knight Knox.
The links with the rental company could be improved however.
September 20, 2022
Reply from Knight Knox
Hi Simon.
Thank you so much for your review. It has been a pleasure working with you. Your comments have been passed onto your Property Consultant Lewis Combe and your After Sales Consultant Michelle Gemmell.
Please do not hesitate to contact us if you need anything else in the future.
Yours
Knight Knox
Reply from Knight Knox
Thank you so much for your review.
We're always happy to help and we're glad that you were satisfied with the service from our office.
Yours
Knight Knox
As my first property nvestment review
As my first property investment, i was nervous about the whole process. Knight Knox staff talked me through it and gave me both direction and advice. The purchase went smoothly and my rental income from my tenanted flat was up and running straight away. Very pleased so far
March 2, 2022
Unprompted review
Reply from Knight Knox
Hi Paul,
Thank you so much for your lovely review. We appreciate that purchasing a Buy to Let property for the first time with our office is a big step and we were more than happy to guide you through the process.
Your purchase from the point of Reservation to Exchange and Completion took under a month and we're glad that you were able to take full benefit of the rental income promptly as a result.
Yours
Knight Knox
Reply from Knight Knox
Hi Busayo,
We're pleased that you were happy with the service you received. You exchanged on your unit in August with completion of the property taking place earlier this month. We wish you all the best with your investment and look forward to working with you again in the future.
Yours
Knight Knox
Reply from Knight Knox
Hi Sudip,
Thank you so much for your review. It was a pleasure working with you.
Yours
Knight Knox
Have bought a few flats now with these…
Have bought a few flats now with these guys. Always a good experience.
Naomi West particularly stood out. Being based in Asia I had many and not normal requests, all of which was just handled
The build quality is very impressive - I am having no issues at all - I cant say the same for other purchases from other developers.
My last purchase was handled by Tom Cooper. I had explained to Tom what I was looking for, and over the next 2-3 months he was in regular contact with some good suggestions. I really felt looked after
I use their internal letting agency - I recommend that also - a real genuine one stop shop
November 21, 2022
Unprompted review
Reply from Knight Knox
Hi Darren,
Thank you so much for your glowing review. Your comments have been passed onto Naomi and Tom who have happily assisted you with your purchases.
Knight Knox has been working with you since 2015 and we are delighted that you chose to return to us when extending your portfolio. We are glad to hear that there are no issues on your completed properties and we look forward to working with you again in the future.
Yours
Knight Knox
Keep away from Knight Knox if you do…
Keep away from Knight Knox if you do not want to loose your money.
October 1, 2022
Unprompted review
Reply from Knight Knox
Dear Addib,
We appreciate your frustration with your purchase at Herreshoff and we assure you that this is not the outcome that Fortis or our office would have wanted on this project.
As the Sales Agent there are aspects of a build which are outside of our control. We have done our best to assist with communication on behalf of Fortis and we are sorry that a suitable resolution could not be obtained.
Yours
Knight Knox
They Make It Easy
I am new to the property investment/buy to let game and Knight Knox made it easy for me. They are with you every step of the way, informative and always available. Both Rebecca and Naomi were very helpful and kept me regularly updated with the process and development of my property. The people at Knight Knox are very professional and trustworthy - I absolutely recommend them and will likely use them again. Thank you for doing the heavy lifting and helping me start my property investment journey.
September 27, 2022
Unprompted review
Reply from Knight Knox
Dear Ty,
Thank you so much for your review. We appreciate you having the confidence to enter the Buy to Let market with our office.
It really has been a pleasure working with you over the last 17 months and we're pleased that you have been happy with the process and also your completed property.
We look forward to working with you again.
Unsolicited spammers
Unsolicited spam without my having had any prior contact or dealings with the company.
Reply to response:
Your message here was a lot more polite than your email to me.
Let me get this right, you've paid a third party company to send spam emails on your behalf and are now refusing to take any responsibility for who they send emails on your behalf to?
Your annoyance at my review is due to your feeling it is a unfair and untrue reflection, when it most certainlty isn't and your subsequent actions paint you in even poorer light?
Like I said in my email to you, The least that you can do is to show a degree of integrity, accountability and responsibility.
The least that I can do is the same.
If you can prove that I legitimately signed up for marketing emails from your third party company, I will withdraw my review.
October 24, 2022
Reply from Knight Knox
Hello Ryan, we have tried to contact you directly but unfortunately you have not replied to our email, so we cannot help you to rectify this situation.
As we have explained, we can confirm that we hold no contact information for you on our system, which means that you have never received any direct communication from Knight Knox. It appears that you may have received a third party marketing email sent out on our behalf by another company. All of the marketing agencies that we work with use databases of people that have opted into marketing communication, and it will be this company that holds your details. As such, it will be that company that you need to unsubscribe from. As explained in the email to you, if you had contacted us directly we could have helped you to identify the publisher and asked them to unsubscribe you on your behalf. Equally, you could have used the unsubscribe link at the bottom of the email(s) that you received.
We would like to reassure anyone reading this review that we do not send unsolicited emails out and, if anyone does receive any marketing material that they do not believe they have signed up for, please email info@knightknox.com and we will investigate this immediately for you.
All I want to know is when are these…
All I want to know is when are these comments going to turn green, leveraging, our money is fine get the bank roll rolling, happy pockets.
THE GURANTEDD HAS TO BE LOOKED AT IT, THE HIGHER THE DEPOSIT THE HIGHER THE YIELD!
October 21, 2022
Unprompted review
No transparency
While I thought at the beginning that it was a good experience, I realized later that the focus is to get the money out of the investors pocket. I purchased a studio late 2021 that was expected to be completed by Sept 2022, I kept asking KK to confirm if we are on track and they were not telling me the fact which everyone knew except me, that the project is delayed for one full year. I was counting on the rental income to start on the date that was originally given to me. KK claimed that there was no update from the developer which I found hard to believe given that the update I received in July/Aug which came from the developer through KK, indicated that they are working as "already scheduled" for Sept 2023 !!
January 7, 2022
Unprompted review
Reply from Knight Knox
Dear Amer,
We appreciate your frustration with the delayed completion date, but we can assure you that our office has always been transparent with you.
You exchanged on this property in November 2021 and both your Property Consultant and our Client Liaison Manager have been in regular contact with you since the start of this year; by email and WhatsApp, providing you with information on the progress of the build that you requested.
We have always passed on the updates that we have received from the Developer. It is only in the recent October update that the Developer gave confirmation of the new anticipated completion date of late August/early September 2023. Prior to this Knight Knox had no instructions on the anticipated completion date.
Earlier in the year we did give you our opinion based on our experience in student projects. We explained that timing the completion of the project with the academic intake is crucial, to ensure that the building is tenanted. If a student development does face delays the Developer would prefer completion for the following academic year’s intake. We provided this insight to be as helpful as we could but it was not the Developers formal update.
As you know Knight Knox are the agent of this site and we rely on information to be passed onto us directly from the Developer. Until we have their formal instructions we cannot speculate on what they are advising us.
Yours
Knight Knox
We completed our purchase for a one…
We completed our purchase for a one bedroom apartment in BRITIN WORKS, Sheffield The apartment was even much better located and well finished and furnished than we imagined. The building is so beautiful from inside and outside. Even better than seen on pictures. Janet McGovern is an excellent person you can deal with. Whenever we speak to Janet, we feel the assurance, credibility, experience, and honesty. My wife and I were so honored and delighted when we meet with Janet in person this summer after the purchase. We were receiving updates each week until the construction was accomplished. We fully trust Knight Knox through Janet and wishing we could have another smooth purchase through knigtknox like this.
August 22, 2022
Unprompted review
Reply from Knight Knox
Dear Abdulfattah,
Thank you so much for your lovely review. It really is appreciated to receive such wonderful feedback when our projects complete. The response to Birtin Works has been exceptional and we are pleased that you are so happy with your first investment with our office.
Janet and the rest of the team have enjoyed working with you and we look forward to building on our relationship with you in the future.
Birtin Works, Sheffield.
I have just completed the purchase of a unit in a new build in Sheffield. The building is beautifully designed and in a very good location. Each unit also looks very cozy and comfortable. While waiting about 18 months for the building to complete, Knight Knox, and in particular Janet McGovern, always supplied reliable information, and provided quick answers about any concern that I had.
Recommended.
August 9, 2022
Unprompted review
Reply from Knight Knox
Thank you David for that fantastic review. We are delighted that you are pleased with your apartment, and the service received by Janet and the team. Birtin Works is an incredible development and we are very proud of it. We look forward to hopefully working with you again soon.
Fantastic pre and post sale service
We could not be happier with the service provided by Janet McGovern. She is very pro-active at understanding what type of property the client may be interested in and raising anything suitable to their attention. Her emails have been exactly what we have been looking for leading us to make 3 purchases with Knight Knox in total now. During lockdown Janet went above and beyond that was expected by visiting one of the properties for me and taking photos so I could get assurance that it was completed before we finalised the legal side. I was very grateful for her help and service.
Naomi West has helped with our most recent purchase, in particular in helping to source a solicitor to do the conveyancing for an off plan purchase as most practices do not currently deal with off-plan. We would recommend anyone to deal with both Naomi and Janet.
February 4, 2022
Reply from Knight Knox
Hi Rebecca, thank you so much for your review. Janet, Naomi and the rest of the Knight Knox team have really enjoyed working with you over the last 7 years to build your property portfolio. We look forward to working with you again in the future.
Property Purchase
Process for buying two properties in Jan 22 was quick and efficient. Additionally, my questions were answered quickly and accurately.
January 27, 2022
Reply from Knight Knox
Hi John, thank you for your review. Knight Knox have been working with you for many years now and we appreciate you returning to us to build on your investments. Your comments have been passed onto Tom and Kimberley who will be pleased to know they assisted with your purchases with speed and efficiency.
It was a great experience to collaborate with Knight Knox team.
I was looking to buy an appartment for students, close to a university. During my search online, a friend suggested Knight Knox which ended up as the best choice for me.
January 26, 2022
Unprompted review
Reply from Knight Knox
Hi Theodoros, thank you for your review. James, Naomi and the rest of the team have all enjoyed working with you. We're happy that you chose to purchase with Knight Knox and have had such a good experience with us. We'll keep in contact with you during the build process and we're always on hand if you need any assistance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.