Knotweed Services (UK) Ltd Reviews 

142
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and office team for their professional, calming, and reassuring approach when dealing with stressful property issues. People frequently highlight the exceptional communication and prompt, courteous replies provided throughout every stage of the treatment process. Some reviewers were happy with the free identification service, mentioning how remarkably fast, clear, and efficient the online assessment truly is. Consumers also appreciate the thorough site checks and expert guidance that successfully ease worries and help protect important property purchases. Reviewers additionally noted that scheduled annual treatments are handled smoothly, ensuring long-term peace of mind.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional support and reassuring guidance... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely professional, knowledgeable,... See more

Response time

People report positive experiences with response time, frequently highlighting fast assessments and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a problem with Japanese Knotweed. We contacted Clive and the team at Knotweed Services 3 years ago. The service this company provides is excellent. Providing regular visits and treatments as ne... See more

Company replied

Rated 5 out of 5 stars

I was initially shocked and very worried when first discovered knotweed in my garden 3 years ago but the team at Knotweed services soon reassured me that the problem could be solved. I am now 2 years... See more

Rated 5 out of 5 stars

Three years ago, we reached out to Clive and his team at Knotweed Services because we had an issue with Japanese Knotweed. Their service is outstanding. They performed regular visits and treatments wh... See more

Rated 5 out of 5 stars

I used their free identification service and it was super easy and fast. I got a response within a couple of hours confirming it wasn't Japanese knotweed. So I didn't need or use their removal service... See more


Company details

  1. Biotechnology Engineer
  2. also in
  3. Biotechnology Company
  4. Garden Center
  5. Grounds Maintenance Service
  6. Land Surveyor

Written by the company

The UK's Japanese knotweed removal Specialists. Providing Premier Japanese knotweed control, treatment and removal services for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

👍🏻!!!

I sent photos to identify a suspicious plant which was growing in my garden and received a prompt and reassuring reply from Knotweed services.
Great!
Tiziana

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Suspicious plant identification.

I supplied photos of a suspicious plant which was growing rapidly in the garden and needed identification. Knotweed services uk provided information quickly confirming that the plant was not Japanese knotweed which has given me peace of mind.
Much appreciated
Regards
Neil

April 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, just uploaded photos and respose was very prompt. Many thanks

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely quick response to my initial…

Extremely quick response to my initial query and concern. Reassurance provided with a personalised approach. So glad it is not JKW but if it was, I would feel confident that it would of been dealt with in a professional and honest way. Thank you for the excellent service I have received today.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

In my capacity as a sales and lettings agent in Birmingham, I have encountered Japanese Knotweed on several occasions and I use Knotweed Services on behalf of my vendors and landlords.
The free identification service available via the website/email/Whatsapp and social media platforms is ideal for my landlords (who have multiple assets) and Knotweed Services always respond promptly to all enquiries. Surveys have been booked within days of initial contact and reports & quotations are supplied within days.
The staff in the office are great and have been so helpful (Lorraine the Manager along with Clare and Elle who are very efficient and knowledgeable) – taking great care to talk my clients through the process of buying and selling property with Japanese Knotweed & implementing affordable Japanese Knotweed management plans. I would highly recommend this professional company for their specialist, Japanese Knotweed services and the excellent customer care.
A pleasure to deal with as always.

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

We have had brilliant service from…

We have had brilliant service from Knotweed Services who surveyed a property that we are in the process of buying and provided peace of mind that there is no JKW there. Elle Walton who organised the survey was very helpful.

September 6, 2018
Unprompted review
Rated 5 out of 5 stars

Japanese Knotweed Survey

Provided a free survey with comprehensive report within a couple of days of contacting them. Very accommodating as the property was empty and arrangements needed to be made for access. Excellent service!

September 5, 2018
Unprompted review
Knotweed Services (UK) Ltd logo

Reply from Knotweed Services (UK) Ltd

Hi James,
Thank you for this fantastic review. Glad we could be of service.
Best wishes

Rated 5 out of 5 stars

Friendly and efficient staff

Friendly and efficient staff. The whole process of removing Knotweed from the premises was made much easier due to their care for our needs. Would definitely recommend, even if it's just sending a photo if you THINK you may have Knotweed, their team will have a look and let you know the best course of action!

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

The team at Knotweed services have been faultless

The team at Knotweed services have been great helping us when we recently had an infestation found during a survey. Really friendly and helpful team, Clare in the office and Peter that came out to assess and treat the infestation were brilliant and very quick at getting the problem under control.

July 27, 2018
Unprompted review
Rated 5 out of 5 stars

Selling my home and Knotweed showed up…

Selling my home and Knotweed showed up in the buyers survey. I emailed Knotweed Services on the Saturday morning and Lorraine called me 1st thing Monday. Not only did she set my mind at rest she also arranged for the surveyor to call the same week and I had all the documentation by the following week. Lorraine has been on the end of the phone every time I have had a query and so supportive. I would highly recommend this business for their customer service and professionalism.

June 26, 2018
Unprompted review
Knotweed Services (UK) Ltd logo

Reply from Knotweed Services (UK) Ltd

Thankyou for the super review Belinda.
Buying & selling your house is stressful enough, so anything we can do to take some of the pressure off when it comes to Japanese Knotweed is a pleasure.
Best wishes for the future :)

Rated 5 out of 5 stars

This company is brilliant

This company is brilliant. Their professional approach scores the highest marks on site, where they deal with the knotweed problem, but also in their efficient office and paper work. I recommend them without any reservation.

June 10, 2018
Unprompted review
Rated 5 out of 5 stars

Could not be sure that I had Knotweed

Could not be sure that I had Knotweed. After speaking to Lorraine Hicks she asked me to send some photos of the plant growing in my garden. This was done and in a short space of time, received confirmation that the plant was not Knotweed. Great service.

April 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company.....really made this process quite painless for us during a house sale👍🏻.....lovely staff too ....😊

December 9, 2017
Unprompted review
Rated 5 out of 5 stars

My house sale

I would reccomend this company to anyone who thinks they may hav Japanese Knotweed they have been there for me from start to finish with my house sale.
Everytime i had a question or was worried about the sale falling through they put my mind at rest.
Thankyou so much for helping me through my sale as at one stage i thought the sale was going to fall through but knotweed Services made sure i had all the correct paper work to pass over to the buyer.
Thanks again

December 7, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by Knotweed Services (uk) Ltd…

Excellent service provided by Knotweed Services(UK) Ltd. The staff were friendly and extremely professional and they went out of their way to help me. Excellent communication during all aspects of the job. I would recommend this company to anyone that needs assistance with any aspect of Japanese Knotweed and it's treatment

December 7, 2017
Unprompted review

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