KnowledgeHut Reviews 3,979

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency and ease of their overall experience, and are particularly impressed with the quick response times and smooth user experience. The product, often described as well-structured and engaging, receives high marks for its content and the knowledgeable trainers who provide real-world examples. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information from different agents, or a complete lack of response. A few other people also expressed concerns regarding the quality or delivery of some courses and issues with receiving promised certifications or course access, leading to frustration and wasted effort.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the well-structured and engaging... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the trainers for being knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the outstanding support,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers found the training... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've found the certified scrum product owner certification program I did to be a benefit so far. I enjoyed the two day 8-hour long classes, the instructions were clear, the classes started and ended o... See more

Rated 5 out of 5 stars

I have completed my Agile Coach - long-awaited certification recently.Thanks to knowledgehut team for arranging it so smoothly and efficiently. The trainer - Vani Prakash . She was very good and ex... See more

Rated 5 out of 5 stars

I attended CSM course of Daniel Gullo The course was well structured and the trainer was very knowledgeable The 2 days session was insightful and the learning sessions were through hands on activi... See more


Company details

  1. Education Center

Written by the company

KnowledgeHut is a global ed-tech company, helping organizations and professionals unlock productive excellence through skills development. Our Immersive Learning platform deploys customized learning modes enhancing the skill application capabilities of global IT workforce. Our Instructor-Led Online Trainings are designed to meet the re-skilling and up-skilling requirements of professionals. We offer trainings across – People & Processes, Data Science & Analytics, Full Stack Development, Cyber Security, Future Technologies, & Digital Transformation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company is a scam

This company is a scam. They promised me a course in Jira and I never got the course. Then they want to bill me. They ghosted me when I tried to open a dispute and investigate the issue. Buyer beware, stay away from upgrad knowledgehut. They are scamming. Do not use them at all.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

ICP ACC at Knowledgehut

Knowledgehut is structured in providing the trainings.
The instructors are subject matter experts.
I got to do ICP ACC and the knowledge I gained helped me at my workplace.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Learning experience

UpGrad is an excellent place and having effective artifacts to learn PMP exam contents.
Its really a good experience of learning and still continue learn in their site.....

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

SAFe6.0 POPM

I recently completed the SAFe6.0 POPM with KnowledgeHut (UpGrad), and my experience was excellent. The Prism platform was extremely impressive—well-organized, easy to navigate, and packed with high-quality study materials. The self-explanatory video lessons by certified instructors were especially helpful and made the concepts very easy to understand.

November 12, 2025
Unprompted review
Rated 4 out of 5 stars

Great choice for product ownership details

I've found the certified scrum product owner certification program I did to be a benefit so far. I enjoyed the two day 8-hour long classes, the instructions were clear, the classes started and ended on time, the activities with other classmates were insightful and we were able to network with each other on Linkedin. I also found the payment flexibility helpful. Looking forward to taking another program through Knowledge Hut.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

My recent SAFe training and certification

I recently completed the SAFe Release Train Engineer (RTE) training with upGrad KnowledgeHut, and I am extremely satisfied with the overall learning experience. The program was well-structured, comprehensive, and delivered with exceptional clarity.

The trainer demonstrated deep expertise in SAFe practices and real-world RTE responsibilities. Complex concepts like PI planning, ART facilitation, root cause analysis, and continuous improvement were explained in a very practical and engaging manner. The interactive sessions, hands-on activities, and real-life examples made the learning highly relevant and immediately applicable to my current role.

The course material, learning platform, and post-training support were excellent. The certification process was smooth, and the guidance provided by KnowledgeHut made preparation much easier.

Overall, this training has significantly enhanced my understanding of SAFe and strengthened my confidence to contribute effectively. I highly recommend upGrad KnowledgeHut to anyone looking to advance their Agile and SAFe skills.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Professional training services

My experience with knowledgehut was great. I took PMP and Agile Coach training.

My trainer and coach provided very good training with real scenario examples. PMP trainer also reviewed my application and supported to submit my application successfully.

Trainers provide a quality training and in addition to this they also have a good platform and supporting staff.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend their course for PMP exam…

Recommend their course for PMP exam preparation.they make it easy for the participants and offer interactive course.trainers are really good especially arvind sharma.they provide lot of material and discounts for the same.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service Every Step of the Way

From start to finish, my experience with KnowledgeHut was exceptional. The team was responsive, professional, and genuinely committed to solving my issue. What stood out most was their attention to detail and willingness to go the extra mile. I felt heard and supported throughout the process. Highly recommend them for anyone looking for reliable and customer-focused service.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed the ITIL4 training with UpGrad

I recently completed the ITIL4 training with UpGrad KnowledgeHut, and it was an excellent experience. Each session was well-structured, highly interactive, and the course content fully met expectations, providing a clear path toward ITIL4 certification.
The trainer, Mr. Devraj, demonstrated deep expertise in ITIL4 and enriched the sessions with numerous real-world examples from his experience. His practical insights made complex principles easy to understand. Additionally, he was extremely supportive throughout the training, ensuring all participants were engaged and confident.
Overall, I highly recommend UpGrad KnowledgeHut for ITIL4 training to anyone looking for quality learning and professional guidance.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Certified Scrum Master (CSM) course

I have finished my Certified Scrum Master (CSM) course with upGrad Knowledgehut last week. My instructor Mr. Govind Abkari took the training sessions for 2 days and taught us the Values, Framework, Roles and Artifacts of Scrum by using Mural and the session was very interesting, Knowledgeable and interactive. We have understood the concepts of Scrum, Scrum team, Scrum Master, Product Owner and Developers so perfectly. Amazing session and awesome instructor!! Highly recommended upGrad Knowledgehut to everyone.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed a training program conducted by KnowledgeHut

I recently completed a training program conducted by KnowledgeHut, and it was a very good experience. The course coordinators are very friendly and reachable, and were able to move my course dates, as requested. The course materials and instructions were shared earlier. The course content was well-structured, with a strong balance of theoretical and practical application. The trainer was knowledgeable, engaging, and responsive to queries, making complex concepts easy to understand. I would highly recommend KnowledgeHut for your professional trainings & certification courses.

October 23, 2025
Unprompted review
Rated 4 out of 5 stars

My experience with UpGrad

The prompt response when I submitted my enquiry for CSM training. Empathy towards me when I was facing issues in joining the training program and the overall experience with Upgrad was very good. I am going to enroll myself for other programs as well.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Best training

I recently completed the PMP training with KnowledgeHut, and it was an excellent knowledge-sharing experience. The sessions were highly engaging, and the trainer’s deep industry expertise made a significant impact. Each concept was explained in detail, supported by current real-world scenarios and live examples from projects and project managers across the globe.

The combination of practical insights, clear explanations, and structured delivery made the program truly valuable. I would highly recommend KnowledgeHut’s PMP training to anyone looking to strengthen their project management skills and gain a deeper understanding of global project practices.

April 1, 2025
Unprompted review
Rated 4 out of 5 stars

It was my pleasure attending CAPM…

It was my pleasure attending CAPM training with upGrad team. The main attraction was the experienced trainer. The trainer was engaging throughout the session and all our queries addressed on time.

October 26, 2025
Unprompted review

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