KOA E.D.I. Reviews 117

TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 1 out of 5 stars

we were trying to be a dealer via you . has a $35,000 order ready to go. no credit , all upfront money. your application dept refused. that was pretty arogant . we deal in electronics and other... See more

Rated 5 out of 5 stars

Really impressed. Starting to make the other distributors seem like archaic dinosaurs; stuck in their ways. Just hope they refine their product lines down to a really good selection of quality manuf... See more

Rated 5 out of 5 stars

I want to say hands-down I get the best service from KOA Anaheim. Sam, Sophia and Byron all compliment each other by working as a team. I don’t wanna make this review seem like everything is perfec... See more

Rated 5 out of 5 stars

Every time I enter the store or call on the phone. I feel like I'm getting the VIP treatment. Fortunately for everyone else it's the same. Being a good person before being a salesperson is the key, i... See more

Company details

  1. Electronic Parts Supplier

Written by the company

KOA E.D.I. specializes in the wholesale distribution of CCTV Cameras, DVRs, Audio & Video Products and Home Innovation. We support many top leading manufacturers and carry all respected lines including Hikvision USA, Samsung WisiNet, Bosch, Western Digital, Seagate HDD, Rachio, Nest, SkyBell, Google Home, Middle Atlantic, Current Audio, Monitor Audio, OnControls, Ring Video DoorBell, Doorbird, Doorking, Kwikset, EzViz, Altronix, DSC, Samsung, LG, Arlington, Louroe Electronics, Key Digital, HD-Wave, Emphasys, Lutron, Pioneer, Denon, HEOS, Boston Acoustics, Nuvo, Legrand, On-Q, Dottie, Panamax, Xantech, ZK Access, Triplett, BES, Klein Tools, Fibaro, Z-Wave, Ubiquiti, TP-Link, Tenda etc. All installers and resellers are welcome.


Contact info

3.2

Average

TrustScore 3 out of 5

117 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered a product that online that…

Ordered a product that online that claimed multiple units In Stock only to drive all the way to the store to pick up to be told none in stock and a care less attitude for my wasted time and fuel to get there. Sorry does not cover my time and work truck gas!! Volutone saved me with what I needed and will go the extra miles to them for now on.

October 26, 2022
Rated 5 out of 5 stars

Great Service

Once my account was set up by Taylor I was able to order and my product delivered on time and very fast

March 16, 2022
Rated 5 out of 5 stars

Best Low Voltage Supply!!!

Perfect place for my company Supply
Very professional team, sales, and support
Best brands and all ways stuck
Great locations for everyone
I highly recommend this supply to anyone who is in Low Volatage
I work with Ed from sales he is all ways helping me get what I need and he is good getting my parts available on time.

February 2, 2022
Rated 1 out of 5 stars

Bad service over the last year

Over the last year, several of my purchases that were made online where cancel a few days later.

January 21, 2022
KOA E.D.I. logo

Reply from KOA E.D.I.

Hi There,

We are so sorry to hear about your experience, we're looking into your issue and there are a couple things that were brought to our attention regarding your orders. We would love a chance to share our findings and discuss how we can move forward in a positive manner for you.

Here is our toll free number: (866) 606-5229 Please do give us a call when you get a free minute.

Again, we're so sorry for your experience, we'd love to rectify this issue as it's very important to us.

Rated 3 out of 5 stars

It's the second time that you guys…

It's the second time that you guys shipped our orders to the wrong address.

January 21, 2022
KOA E.D.I. logo

Reply from KOA E.D.I.

We're very sorry to hear about your experience. It’s our goal to make sure every customer receives the best possible service. We’d love to make this up to you. Please email us privately and provide more details, and we’ll do everything we can to resolve the matter.
Thank you for your understanding and we apologize for the inconvenience.
You can contact us at the toll-free number 866-6065229.

Sincerely,

Rated 5 out of 5 stars

GREAT Sales

GREAT Sales! Very responsive and supplies excellent and accurate info. Products are top notch! We use them consistently for our business and never have any issues.

January 20, 2022

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