My fridge freezer arrived with a scratch on the paint work of the door so sadly doesn’t look good. I contacted the company straight away with a photo but they said the delivery driver had said it... See more
Company replied
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The purchase was excellent from start to finish & delivery was made two days early after I requested asap. Also it was very good to get a phone call checking we had received the good. I would gi... See more
Excellent service and price. I ordered a microwave that was 50% cheaper than at other stores, and it arrived at my home in Ireland, in perfect condition, less than a week later.
It was my first online buy experience in this store and everything went ok. Good communication, correct date delivery. I recommend it with no fear.
Company replied
Company details
About Kontrolsat
Written by the company
A Kontrolsat - Líder em Equipamentos Multimédia para TV
A Kontrolsat é uma empresa líder na comercialização de equipamentos multimédia para TV, buscando estabelecer-se como referência no setor de tecnologia e eletrodomésticos.
Atendimento Personalizado na Loja Física
Localizada em Vila Nova de Gaia, a Kontrolsat oferece um atendimento pessoal e personalizado aos seus clientes, garantindo que suas necessidades sejam atendidas de forma adequada.
Armazéns com Amplo Stock para Encomendas Online
A Kontrolsat possui dois armazéns com um amplo stock de produtos disponíveis para encomenda online ou levantamento imediato, proporcionando aos clientes acesso rápido e conveniente aos itens desejados.
Variedade de Produtos Multimédia para TV
A Kontrolsat destaca-se por oferecer uma ampla gama de produtos multimédia para TV, incluindo antenas, receptores, projetores, sistemas de som, acessórios e muito mais. Trabalhamos apenas com marcas reconhecidas e de qualidade, garantindo a satisfação dos nossos clientes.
Atendimento Atencioso e Consultivo
Nossa equipa está empenhada em proporcionar uma experiência de compra satisfatória, fornecendo um atendimento atencioso, consultivo e orientado para soluções. Estamos prontos para fornecer orientações técnicas, esclarecer dúvidas e ajudar na escolha dos produtos mais adequados às necessidades de cada cliente.
Compromisso com a Qualidade e Inovação
Através do nosso compromisso com a excelência no serviço e a disponibilização de produtos tecnológicos de última geração, buscamos proporcionar aos nossos clientes uma experiência completa e satisfatória no mundo da tecnologia multimédia.
Visite-nos ou Explore a Nossa Loja Online
Se você deseja atualizar o seu sistema de entretenimento em casa, equipar uma sala de conferências ou encontrar soluções tecnológicas inovadoras, a Kontrolsat está preparada para atendê-lo com profissionalismo, conhecimento e um amplo catálogo de produtos.
Visite a nossa loja física em Vila Nova de Gaia ou explore a nossa loja online da Kontrolsat e descubra por que somos a escolha confiável para todas as suas necessidades multimédia.
Contact info
Rua Lages 792, 4410-272, Vila Nova de Gaia, Portugal
- 220933165
- suporte@kontrolsat.com
- www.kontrolsat.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Misleading advertisement
I bought a product with a false, misleading title, different than the manufacturer's name. At first I thought that was a mistake but after communicating with the store they made me understand that they purposely added the misleading description so they can overcharge the product. Very disapointing service and customer support. I will never buy from here again, it's a scam.
March 1, 2024
Unprompted review
Reply from Kontrolsat
Hello Marianna,
We are sorry to hear about your experience. It's to note two things, since the last time we spoke and you stopped replying. One: we offered full refund for your Xiaomi Air Fryer. Two: Since then Xiaomi representatives in Portugal did confirm that your model is a Smart Xiaomi Air Fryer and asked you to change the location on Mi Home to China.
Given that, we hope this clarifies any miscommunication and hope you have the best of time with your new product.
Have a good day,
Not received
Not received. At track and trace I see it many times at the lockers where I should pick it up. But it's never stored at the locker. Tried to contact dpd, only to be referred over and over again to the track and trace page. Tried to chat with kontrolsat, autobot told me to email. No response yet
February 26, 2024
EXCELLENT SERVICE
The purchase was excellent from start to finish & delivery was made two days early after I requested asap.
Also it was very good to get a phone call checking we had received the good.
I would give 6 stars or more if it was available
January 22, 2024
A good service and very quick delivery
A good service and very quick delivery. I am very satisfied with the company and will use them again. One very satisfied customer.
December 23, 2023
Shipping was slower than I would have…
Shipping was slower than I would have liked it.
December 14, 2023
Perfect service
December 5, 2023
It was quite easy to use this service…
It was quite easy to use this service to buy what I wanted. Delivery was in 2 days. Price was very good because of discount.
November 30, 2023
Very bad service. Scammers.
Very bad service. Never order here again!. He is taking a walk with you. Orderd a oven came broken! No big deal! Still have to push on through to get my money back. I still busy after a month. Very bad service a would never recommend to buy here. Once there is something with your product your just another number for them.
December 12, 2023
Unprompted review
Quick professional service
November 19, 2023
The machine doesn’t dry well
The machine doesn’t dry well. I would actually like to exchange it. Is it possible ?
November 2, 2023
Ultrarapidos e competentes
October 18, 2023
Recommended
September 30, 2023
Great service and received in 24 hours by post! Excellent 👍
Super company 5th item I have bought from them
September 20, 2023
Great service
Super quick service and the product delivered what it said it would very easily. Really impressed with everything. Thank you.
August 6, 2023
Great service and fast delivery
June 28, 2023
Excellent service
May 27, 2023
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