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Rated 1 out of 5 stars

I have written to Kooding Customer Service 3 or 4 times asking why their payment methods have changed. I don't recognize the three payments that are available and they are certainly not credit cards b... See more

Rated 1 out of 5 stars

Unfortunately cannot give zero stars. They don’t deserve one star since it doesn’t even seem like the business is even running. Surprising since they update the site and instagram. You pay for the pro... See more

Rated 1 out of 5 stars

Absolutely shocking! As many reviewers here, I wish I'd read about other people's experiences with this company. Order placed in December 2024 still hasn't arrived. No response to my emails. No refund... See more

Rated 1 out of 5 stars

Almost feels like they are scamming you by not sending the item soon enough. We order expedited shipping and paid extra money but the never got anything from them for past three weeks! Not even a repl... See more

Company details

  1. Online Marketplace
  2. Bags and Luggage Store
  3. Clothing Store
  4. Cosmetics Store
  5. Fashion Accessories Store
  6. Shoe Store

Information provided by various external sources

Our goal at KOODING is to create a community of fashion, beauty, & lifestyle lovers that thrive on discovering new brands & trends from around the globe.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

308 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

order #US3A3945 , order #USEDFC29

Products were delivered sooner than expected, nothing arrived damaged. The jewelry is beautiful and does not rust. In addition, the clothing is very well made with quality stitching and fabrics. The measurements fit me perfectly. Thank you Kooding!

order #US3A3945 , order #USEDFC29

September 14, 2020
Unprompted review
Rated 3 out of 5 stars

I got it so quickly and I want my…

I got it so quickly and I want my clothes made in Korea (that’s why I buy from your shop) but it is made in China. I feel disappointed

September 11, 2020
Unprompted review
KOODING logo

Reply from KOODING

Thank you for your feedback.
We would like to let you know that while all our brands are from Korea and many products are designed and made in Korea, they may produce some items from other countries, which is common practice in fashion industry.
Let us know if you have any other concerns.

Rated 5 out of 5 stars

Great customer service

Great customer service! I needed a change of address and it was done quickly via email.
The products took a bit less than 2 weeks to arrive, and they looked as expected.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Ordered from Kooding 2 times and both handled excellent. Nicely packed items and great customer service. You're doing great people, thank you!

September 9, 2020
Unprompted review
Rated 2 out of 5 stars

I was very disappointed that the dress…

I was very disappointed that the dress that I had purchased was too small and took so long. Most of the dresses don't come but one size which makes shopping a return for a store credit useless.I ended up giving the dress away and will not shop on this site. Very disappointing experience

September 7, 2020
Unprompted review
KOODING logo

Reply from KOODING

Thank you for your feedback.
We are sorry you were not satisfied with the dress.
According to our record, your order was shipped-out earlier than estimated ship-out date and was delivered on time. You can also make the return request in original payment method if you are not satisfied with the product. You can refer to our Return Policy for more details.
If you have any other concerns, please don't hesitate to contact us here: https://www.kooding.com/contact-us

Rated 2 out of 5 stars

I received a product in wrong color but…

I received a product in wrong color but since it was nice I kept it. I order another one, the one I wanted but just thought I got the colors mixed. It turns out the second hat in the same color is being ship to me! Not sure what to do about that....
BTW the hat is really nice and gets 5 stars. Picking the color wasn't clear and easy.

September 4, 2020
Unprompted review
KOODING logo

Reply from KOODING

Thank you for your feedback.
We are sorry you were not satisfied with the color of the hat. We checked your order and everything was shipped out accordingly. We believe there might have been some color difference between the picture and the actual product. Please send us more information here: https://www.kooding.com/contact-us and we will be able to help further.

Rated 5 out of 5 stars

Happy and Satisfied

I ordered for the first time and shipping was fast and the quality of the product was excellent!

September 2, 2020
Unprompted review
Rated 4 out of 5 stars

Very trustworthy and efficient service

Very trustworthy and efficient service. The sizes guide helps to choose the correct seize for you and the quality of the products excel your imagination. From South Korea to Switzerland it took only a week to arrive! You won't be disappointed at least concerning sanitizers, mask and skirts...

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

My first order from Kooding

As my first order from Kooding, everything went well :) I appreciated the email updates, they are very thorough. There was some confusion over the stock, but it was cleared up really fast and I have no complaints! Thank you so much!

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great korean products

Kooding offers a wide selection of korean beauty products at Very reasonable prices. I ordered few things for my gf and she totally loved it! I also like some of the clothes I’ve seen on the site and I think I will order some soon. Shipping was affordable and considerably quick considering covid 19 pandemic.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Items for my daughter met her applause…

Items for my daughter met her applause when delivered. :) One issue is the store is in US, but items come from manufacturer is South Korea that means quite a lot of import tax... Nevertheless, the design and quality is perfect, so that's why this overall rating.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Love it!

Super fast shipping and good quality products :)

I'm very satisfied with my purchase!

August 27, 2020
Unprompted review

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