KP Law Reviews 320

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Keep asking for more information rather than ask for all relevant documents at start. Links sent that are not appropriate for the lodging of legal documents. Claim to use "top notch" people, sounds... See more

Company replied

Rated 1 out of 5 stars

I signed up to a crypto group claim and am immediately being sent phishing emails, disguised as KP law emails telling me to follow a link and submit photos of my KYC info... the phone number on the em... See more

Company replied

Rated 5 out of 5 stars

KP Law offer an excellent service, they were able to keep me fully updated throughout my case which made me feel at ease. As I'm not very good with technology they helped me with everything and not... See more

Company replied

Rated 5 out of 5 stars

A lovely young lady called Georgina rang me to ask further information from me - she was very polite, friendly and knowledgeable, thankyou Georgina 👍😃

Company replied

Company details

Written by the company

With innovation, resources, and expertise, we fight for justice for every client. KP Law has one of the most experienced group action and multi-claimant legal teams in England and Wales. At KP Law, we have represented tens of thousands of workers and consumers, and we are used to standing up to large, well-funded organisations. Indeed, with extensive experience in complicated litigation, and all the resources we need, we are ready to go head-to-head with deep-pocket defendants which other law firms shy away from.


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3.2

Average

TrustScore 3 out of 5

320 reviews

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Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Scammers

Scammers. Been giving them information for over 2 years. Nothing has been done with it just the same email over and over, at really daft times in the morning as well

February 21, 2025
Unprompted review
KP Law logo

Reply from KP Law

Thanks for taking the time to leave your feedback. We understand that it can be frustrating but legal claims can often take months, if not years, and there are often long periods of time, while we are wating for a response from the defendant or the courts, when nothing appears to be happening. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411, to discuss your case. We truly value your feedback and would like to speak to you about your concerns. We look forward to hearing from you.

Rated 5 out of 5 stars

£225 rewarded for doing nothing .

£225 rewarded for doing nothing .

Kept me updated throughout the process and good customer service when I queried about the payment and how it works .

February 20, 2025
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 1 out of 5 stars

i dont even understand what the point…

i dont even understand what the point is! The company has been chasing Binance and it has now been several years and i dont think there had been any progress what so ever, binance seem to simply dodge Kellers attempts. i have been going back and forward for the best part of three years to no avail. to be honest theres barely any updates or movement, may as well wave my losses goodbye!!

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rip off merchants

Absolute rip off merchants, avoid at all costs

October 10, 2024
Unprompted review
KP Law logo

Reply from KP Law

We’re sorry to hear this and thanks for taking the time to leave your feedback. Providing the very best service to our clients is our top priority, and we’d love the opportunity to understand your concerns fully. Please contact our client service team at client.service@kpl.co.uk or call us on 0333 038 2411. We truly value your feedback and would like to speak to you about this.

Rated 1 out of 5 stars

I have claimed my Mercedes emission…

I have claimed my Mercedes emission claim more than 4 years ago but it seems all cases takes time FOREVER whereas they made a contract that this case takes 3 and half years max. I have to born in the next generation in order to get benefit of it.
Avoid them STRONGLY,

February 2, 2025
Unprompted review
KP Law logo

Reply from KP Law

Thanks for taking the time to leave your feedback. We understand that it can be frustrating but legal claims can often take months, if not years, and there are often long periods of time, while we are wating for a response from the defendant or the courts, when nothing appears to be happening. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 2411, to discuss your case. We truly value your feedback and would like to speak to you about your concerns. We look forward to hearing from you.

Rated 1 out of 5 stars

Made a claim 5 years ago for Mercedes…

Made a claim 5 years ago for Mercedes and still waiting avoid them at all costs

January 30, 2025
Unprompted review
KP Law logo

Reply from KP Law

We're sorry to hear this. The Mercedes claim is still ongoing, and we would like to give you an update. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 241. We truly value your feedback and would like to speak to you about your concerns.

Rated 1 out of 5 stars

all I can say is don't trust them and…

all I can say is don't trust them and don't believe the other 5 stars comments they are all made up

January 21, 2025
Unprompted review
KP Law logo

Reply from KP Law

We’re sorry to hear this and thanks for taking the time to leave your feedback. Providing the very best service to our clients is our top priority, and we’d love the opportunity to understand your concerns fully. Please contact our client service team at client.service@kpl.co.uk or call us on 0333 038 2411. We truly value your feedback and would like to speak to you about this.

Rated 5 out of 5 stars

Very trustworthy company

Very trustworthy company
Abida was dealing my Scam case,Her professionalism and willingness to assist made this experience seamless and stress-free and received my compensation. I sincerely appreciate Their time and commitment and would gladly recommend services to others in need.

January 3, 2025
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 1 out of 5 stars

KP Law keep harrassing me and sending me…

KP Law keep harrassing me and sending me emails into making a claim against Mercedes emissions and I no longer wish to persue. I keep telling them over and over again that I am not interested anymore as I have other things going on in my life but they persist and will not take NO for an answer.
They are now threatening me the cancellation costs of the court and defendant (Mercedes) if I do not let them peruse my claim. I made a simply enquiry on their website over 18 months ago and have regretted it ever since. They are school yard bullies who do not like it if they don't get their own way. Shocking practice for an apparent reputable law firm.

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

I can highly recommend KP Law

I can highly recommend KP Law, professional and caring.
I always had the feeling that I was valued as a client.
Prompt communication keeping me up to date and very thorough.
I was lucky enough to have Abida assigned to my case and having spoken to her I just knew this was the firm that would really try their very best my behalf.
Thanks Abida!

December 16, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 1 out of 5 stars

MY TALC CLAIM IS A SCAM

MY TALC CLAIM IS A SCAM, THIS ORGANISATION TAKES PEOPLES DETAILS AND DO NOT GIVE ANY MONEY - DO NOT BELIEVE THEM

November 18, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thanks for taking the time to leave your feedback. We understand that it can be frustrating, but legal claims can often take months, if not years, and there are often long periods of time, while we are waiting for a response from the defendant or the courts, when nothing appears to be happening. The Talc Claim is still ongoing, and we would like to give you an update. Please contact our client services team at client.service@kpl.co.uk or call us on 0333 038 241. We truly value your feedback and would like to speak to you about your concerns.

Rated 2 out of 5 stars

I’ve submitted my Mercedes Diesel…

I’ve submitted my Mercedes Diesel Emissions claim over 2 year ago. The last update I have had was over 6 months ago. Just called to be told 1 of my 2 cars was not accepted even though I provided all the correct documentation. Rep said they would escalate the issue and someone should be in touch within a week. So not happy with this firm, last time I threatened to take my case away from them and they basically told me where to go!!! Not good

August 1, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for contacting us. At KP Law, we’re committed to providing the best possible legal support and advice, and we’d love to assist you further. Please contact us at client.service@kpl.co.uk or call 0333 038 2411, so we can discuss this in more detail and offer the support you need. We look forward to hearing from you.

Rated 4 out of 5 stars

Compensation Claim Won

After 18 months KP Law finally won me partial compensation for my loss, which I was happy with. I was represented by Abida who was friendly, very understanding of my issue and state of mind. She diligently contested my case with the Financial Ombudsmen and the outcome for me was satisfactory. I will be forever grateful to Abida.

July 10, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Financial fraud case resolved smoothly by KP LAW

My APP fraud case was being handled by KP Law, specially Abida Islam being the point of contact for me.

I am glad to report my experience with Abida as she was brilliant in every sense, she provided me with a lot of information about my case on regular basis, she was prompt in replying to my queries and made me feel involved in my case.

July 5, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

Awesome job KP LAW

I found KP law on Facebook one day and decided to get in touch with them and got a lot of help , I've been with them for just over a year now and all the way through I've been kept up to date and they have answered any questions that I've had to ask and given good advice , the team that dealt with my claim was awesome and prompt to get back to me and so glad that my claim was brought to a good outcome and payment was prompt , I appreciate what KP LAW have done for me and would be more than happy to engage them again if needed in future 😊 KP LAW you rock , keep up the awesome work , I would just like to thank the team on my case for their awesome hard work especially Jade Duffield

June 11, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 5 out of 5 stars

I have applied but it states I already…

I have applied but it states I already have please help

April 4, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your kind words! Our team is dedicated to providing expert legal advice and to helping our clients claim the compensation they deserve. It’s good to hear that you had a great experience with KP Law. If you ever need any further assistance with another claim, then please don’t hesitate to get in touch. Thanks again for your support.

Rated 1 out of 5 stars

I have submitted the information on two…

I have submitted the information on two Mercedes cars onto a portal several times and I get emails telling me they cannot pursue the claims as there is information still outstanding.
Just not getting anywhere.
Despite stating they have tried to reach out to me my emails to them have not received a helpful response.

February 23, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback. We are sorry that you feel you have not received the service that you should. We have tried to reach out to you to discuss this further.

Rated 1 out of 5 stars

No communication or help when trying to resolve my late fathers estate

Unfortunately my father passed away recently while still being owed money from a diesel omissions claim that was confirmed in writing early 2022. But no payment has since been made by Keller Postman.

I have called asking for an update four times since 2 December - but every time I just get told that the legal team will be in touch and there's nothing the customer service team can do to help. I asked on the last two occasions (including today) to be transferred to a manager or a person who can escalate and they said it's not possible. How is this so?

I think the way I'm being treated with no communication, outreach or proactivity to get the matter resolved it's beyond poor. I'm dealing with enough right now without having to chase companies who should be more mindful of the circumstances I face while trying to sort my father's estate. It's totally insensitive.

I would not recommend this company based on this level of service or treatment.

January 15, 2024
Unprompted review
KP Law logo

Reply from KP Law

Thank you for your feedback. We have reached out to you directly to deal with the issues that you have raised and have looked to resolve them directly with you. We are sorry that you felt we didn't meet your expectations in regards to the service you received.

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