Order for tub of space floater sweets but received a tub of large lollipops which I don't like. Refund required but not received yet.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was placed a week ago an still not arrived. Had communication through instagram an as nice as they are my order still isnt here. Granted royal mail 48hr isnt always 48hrs but its been nearly 5 f... See more
Company replied
Amazing customer service! I chose Royal Mail 48 for delivery and it was there within 2 days which was quicker than expected! Sweets fresh and well presented, also packed live for me on tiktok. I will... See more
I ordered the boys box for my son, half of the sweets were missing, there was no sweet mix, candy cans or mini whams etc , just had the can of pop, millions, refreshers and the sweet burger. Very disa... See more
Company details
Written by the company
We are an Online Sweet Shop based in Warrington Town Centre, We are a family run company which supplies quality pic n mix and American candy nationwide for next day delivery.
Contact info
Floor 1 Patten House, WA1 2BA, Warrington, United Kingdom
- 01925 321277
- joe@krazykandi.co.uk
- www.krazykandi.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wrong sweets sent…
Order for tub of space floater sweets but received a tub of large lollipops which I don't like. Refund required but not received yet.
I ordered Barratts jelly spogs
I ordered Barratts jelly spogs. From Amazon… I received jelly spogs from Krazy Kandi which are awful. I will be complaining to Amazon.
I recently ordered Cander Cosmic…
I recently ordered Cander Cosmic saucers at a cost of £22.97
They were damp and the sherbet left a very unpleasant taste in your mouth.There was no sell by date on the container so I wonder if they are out of date
They were given my sister in law for a birthday present very disappointed.
No reply to an email sent to
5* for delivery.1* for sweets.
5* for delivery.
1* for product. Licquorice wheels.
TRULY AWFUL not Scrumptous!!(in my opinion)
Bought this item 3x before.
Didn't check ingredients this time, my fault!
Cannot return as opened obviously to taste.UGH!
£10 in the bin. Thanks . Who's the KRAZI one.
Wish the seller would taste them!!!
I ordered 740g of terrific turtles and…
I ordered 740g of terrific turtles and was sent a tub consisting of 480g yet you still charged me £11.99. Please explain. I can’t even contact you to get a refund
Ordered a tub of sweets through Amazon…
Ordered a tub of sweets through Amazon with prime delivery, the delivery never came. I contacted them through Amazon and was told an investigation would take place and I would hear back from them within 72 hours. I chased a week later. It is now 4 weeks later. No delivery and a message on Amazon from them saying they are glad to have helped?!?
It appears the company is going down hill from reading reviews and they are only out to take everyone’s money.
I would not recommend to anyone if they were giving sweets away for free.
Sweets arrived wet
Sweets arrived wet. Packaging was dry. Complained immediately with photos. Response was that if I returned them (at my expense) they would refund 20% of the cost of the sweets. Not good enough!
Really poor
Really poor. I ordered a 1kg bag of sweets and got 800g.
Then having thought I had purchased from.anoyher supplier I ordered the same sweets, which came from this company again via amazon. This time the sweets were like seconds. Melted, sticky and inedible. Really disappointing & poor quality. I will not be buying from this company again.
I ordered a 500 gram box of mint toffee…
I ordered a 500 gram box of mint toffee through Amazon when it came the box was opened and a lot of the contents was missing. I was told by Amazon that it couldn't be replaced.I am very disappointed because I paid £8.00 for 500 grams but only received 300 grams.
Out of date sweets
Placed an order it arrived was happy, I then realised I had some sweets that were out of date on the packet, I contacted them and they said they would refund me for the sweets, few days later still nothing, I was kind about it and mentioned they might want to check the box so it doesn’t happen to another customer, two weeks later still no refund, in the end I said don’t bother as the refund would of only been a couple quod and it wasn’t about the money it was the principal of it. Won’t use them again.
Placed a order am still waiting to…
Placed a order am still waiting to receive have messaged the seller only to be ignored and have no reply
Amazing sweets
Amazing sweets, amazing customer service, amazing price, amazingly quick delivery, overall AMAZING!!!
I would never go anywhere else for sweets 😋
Great value for money been ordering…
Great value for money been ordering from them for a while now and have recommended another friend who is now ordering from them
Don't buy from them!!!
Sold me out of date sweets, when I contacted them they were worse than useless and rude. Had to open a PayPal dispute
Always deliver on time
Always deliver on time, watch you on tiktok ,you make been at work fun with all your customers, I always recommend you to family and friends
Good experience overall
Good selection of products. Unfortunately some ran out stocks and i couldnt order the amount i want.
One long lolly was broken in the package. Emailed them but no reply.
Really good selection of sweets and…
Really good selection of sweets and fast delivery! Best price I have found !
Disappointing
A lot of the sweets were broken, stuck together and tasted old so they were thrown away
These guys where excellent.
These guys where excellent.
Massive range of sweets, super fast delivery.
Incredible service & highly recommended ⭐️⭐️⭐️⭐️⭐️
Thanks you for the yummy sweets (again!)
Thank you Krazy Kandi for our yummy sweets, we’ll keep on coming back!! Good prices, great selection, fantastic service!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








