KR Fleet Solutions LTD  Reviews 56

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My experience with kr fleet was faultless. It was stress free and very straightforward. Leo made my experience great and I don’t think I’ll be using a different leasing company from now. Everything th... See more

Rated 1 out of 5 stars

Do not trust, Kevin is a total scammer! Had a car off them, paid my usual instalment on the Monday, Thursday i get a call, "company that owns the car, has gone bust, car is being collected in 2 hours"... See more

Company replied

Rated 5 out of 5 stars

"I've had the pleasure of working with KR Fleet Hire, and I must say, their team – particularly the lads – have been absolutely fantastic. Compared to other companies I've dealt with, they've co... See more

Rated 5 out of 5 stars

Hired a Van from Kevin and the team at very short notice (we were let down by another hire company) 5 days before Christmas. The Van was truly fantastic the rental cost was superb and the service from... See more

Company details

  1. Car Leasing Service

Written by the company

KR Fleet Solutions are a family run business offering flexible Short or Long term Business & Personal Hire or Leasing. We Work closely with Manufacturers, large motor groups and the most prominent finance & leasing companies, we are able to offer some of the most competitive Contract Hire rates in the market place today. Nationwide Based in London, we offer UK delivery. All vehicles are brand new and come with full manufacturers warranty, breakdown cover and road fund licence for the duration of the contract. There is even the option to build in maintenance which will cover the cost for servicing and replacement tires. Customer Satisfaction You will find all our team to be professional, efficient, non-pressurising and friendly. A firm focus on customer satisfaction ensures customers come back to us time and time again, referring family, friends, work colleagues and business associates. One Stop Shop Browse our website for your tailor made Vehicle Solution. All makes and models Cars and commercial vehicles Variable length contracts including Flexible short term Full manufacturers warranty Road fund licence and breakdown cover Delivery to your door service available Friendly and professional service


Contact info

4.1

Great

TrustScore 4 out of 5

56 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My experience with kr fleet was faultless

My experience with kr fleet was faultless. It was stress free and very straightforward. Leo made my experience great and I don’t think I’ll be using a different leasing company from now. Everything thing was explained in great detail. Anytime I had any questions etc, Leo was always there to help anytime.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

"pleasure to deal with



"I've had the pleasure of working with KR Fleet Hire, and I must say, their team – particularly the lads – have been absolutely fantastic. Compared to other companies I've dealt with, they've consistently stood out for their exceptional service and professionalism. Many thanks to the entire team for their hard work and dedication!"

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust

Do not trust, Kevin is a total scammer! Had a car off them, paid my usual instalment on the Monday, Thursday i get a call, "company that owns the car, has gone bust, car is being collected in 2 hours", no explanation, kept the money is pad them, then all of a sudden, he says he cant afford to pay me back, really struggling with business like that my problem! Then today, I get an email for a parking ticket they expect me to pay, the wasn't even in my possession when that happened! Totally joke of a so called company!! Scammers!!

June 26, 2025
Unprompted review
KR Fleet Solutions LTD  logo

Reply from KR Fleet Solutions LTD

We are sorry to hear you feel this way. To clarify, the vehicle in question was supplied through a third-party provider who unfortunately went into administration. This situation was completely outside of our control, and we acted as quickly as possible to notify you.

Regarding your payment, this was made directly before the notice was received, and we have been working to resolve the matter fairly. As for the parking fine, this relates to an offence that occurred during the period the vehicle was still registered to you. While understandably frustrating, we are legally required to forward such notices.

We understand your disappointment, but we want to assure you that we have never set out to mislead or take advantage of our customers. We are a small business and situations like this impact us too, but we remain committed to supporting clients as best as possible in difficult circumstances.

Rated 1 out of 5 stars

unprofessional

I’ve not actually got to the point of leasing a vehicle which is the problem. I have contacted this company several times explaining that I am looking for an SUV or Saloon (doesn’t have to be brand new). Was told to wait until new plates come in but I’ll be contacted and they will definitely have something for me. No call. This has happened a handful of times. I then called Friday to be told they won’t have anything to suit my budget then within two minutes changed it and told me they’ll check older stock and get back to me… no contact again. I was told over and over again they would have a vehicle to suit my budget so I have waited and given them time but they clearly do not want my business. I could have been driving a new car by now rather than waiting on them only to be messed around. So unprofessional!

July 31, 2025
Unprompted review
KR Fleet Solutions LTD  logo

Reply from KR Fleet Solutions LTD

Hi Kimberley,

We’re very sorry to hear about your experience and that you’ve been left feeling let down after reaching out several times. That’s not the standard of service we aim to provide, and we completely understand your frustration at the lack of follow-up and clarity regarding vehicle availability within your budget.

Your feedback is important, and we’ll be reviewing what went wrong in this case so it doesn’t happen again. We should have communicated more clearly about what stock we could realistically offer and kept you properly updated rather than leaving you waiting.

I know our director reached out immediately today and resolved this for you.

Thank you again for sharing your experience – it helps us improve.

Rated 5 out of 5 stars

10/10 Service – Highly Recommend Leo KR Fleet

Leo from KR Fleet really came through when I urgently needed a van. Even when there was an issue with the exact model I originally wanted, he quickly found a solid alternative to get me going in the meantime — and he sorted it all out within hours. The full van delivery only took a couple of days, and what stood out most is that he stayed in touch and was still willing to help even after payment and delivery. Great service, quick turnaround, and genuine support. Would definitely recommend.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy act with caution

After giving 11 ones of business I was asked if I would be so kind to return the vehicle early on the 12th month.
So after paying in full for the final month I asked if I did bring it back early to help them would I receive a rebate.
I was told yes by the owner.
So I took the car back which was inspected and again I mentioned the rebate to another member of the team and they said yes we will arrange it.
To date 11 days after returning the car I have received nothing but excuses from the owner.
Seems this business is not true to their word.

July 7, 2025
Unprompted review
KR Fleet Solutions LTD  logo

Reply from KR Fleet Solutions LTD

Hi Craig,

Thank you for your feedback.

Unfortunately, as discussed, the rebate was not applicable in this case as we did not receive the required 30 days’ notice for early return, which is outlined in our terms and conditions. While we do appreciate your cooperation in returning the vehicle early, any rebate is subject to the agreed terms — and without proper notice, we’re unable to process it.

We do value your custom over the past 11 months, and we’re sorry this has led to frustration. If you’d like to discuss this further, we’re happy to speak directly and clarify anything needed.

Rated 5 out of 5 stars

Absolutely unreal service from the guys…

Absolutely unreal service from the guys at KR, I’m a nightmare and everything my end is always last minute and the guys couldn’t have been more helpful to deliver on multiple occasions, swift easy and cost effective service whether I need a car or a van and can always count on the lads to get it sorted!

Highly recommend 🤙

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service, excellent customer care.
They went above & beyond to source a new VW Amarok. Smooth, stress free process from the original order to home delivery. We will definitely be using KR fleet for future business vehicles.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very accommodating, great price and will defiantly be recommending these guys to all my network and KR Crewe are now my go-to vehicle hire company.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY GREAT PEOPLE

GREAT COMPANY GREAT PEOPLE , ITS OUR 5or 6 CAR NOW FROM KR AND ALWAYS PERFECT CAR AND PERFECT DEAL DELLIVERY DRIVER ARE TOP MAN , I CANT SAY BAD WORD FOR THEM HONESTLY RECOMMEND 100%

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Needed a car urgently and KR leasing…

Needed a car urgently and KR leasing provided me the a great deal at a moments notice.
Highly recommend and will use again in the future if I need a vehicle

August 30, 2024
Unprompted review
KR Fleet Solutions LTD  logo

Reply from KR Fleet Solutions LTD

Thanks Sean, look forward to seeing you again soon

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