Krogsgaard-Jensen A/S Reviews 

1,248
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Great experience and smooth purchase. Our sales consultant took always the time to go through all details of the sale and the features of the car and he was always available for follow up questions.... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the customer service. Mr.Marco stayed longer (after closing hours) to show me the car, did not rush me, showed patience and the care in my comfort. Upon colection of the car,... See more

Rated 5 out of 5 stars

We had a wonderful experience with the Krogsgaard Jensen dealership. I can't say enough positive words about how genuine and knowledgeable they were in helping us find the right car. We have had our R... See more

Rated 5 out of 5 stars

Fantastic service at Krogsgaard-Jensen in Rødovre - employees are always nice and very serviceminded. The cars that I’ve bought there have been very high quality. I fully recommend Krogsgaard-Jensen... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Auto Repair Shop
  4. Car Leasing Service

About Krogsgaard-Jensen A/S

Written by the company

Velkommen hos Krogsgaard-Jensen A/S

Hos Krogsgaard-Jensen A/S gør vi det trygt og nemt at være bilejer. Vi hjælper dig med alt fra køb af ny eller brugt bil til service og reservedele – alt sammen med fokus på dig og dine behov. 💡

Vi har været en del af den danske bilbranche siden 1924 og har i dag over 130 engagerede medarbejdere. Det betyder, at vi kan tilbyde dig både ekspertise, erfaring og den personlige rådgivning, som gør bilkøbet til en god oplevelse.

Hvad du får hos os

Når du handler hos Krogsgaard-Jensen, får du mere end bare en bil. Du får tryghed, viden og en partner, der følger dig hele vejen:

  • Autoriseret forhandler af Toyota, Renault og Dacia
  • 7 afdelinger i og omkring København – altid tæt på dig
  • 24 måneders reklamationsret på alle brugte biler
  • Tilkøb af brugtbilsgaranti på næsten alle brugte biler
  • Service og reservedele med fokus på kvalitet og holdbarhed
  • Personlig rådgivning, der matcher dine ønsker og behov 🤝

Vores certificeringer betyder, at vores værksteder arbejder efter dokumenterede standarder for kvalitet og miljø, så du kan føle dig sikker og tryg – uden at skulle forstå alle tekniske detaljer. Din bil er i gode hænder.

En familievirksomhed med stolte traditioner

Krogsgaard-Jensen A/S blev grundlagt i 1924 af Carl Andreas Krogsgaard-Jensen. Fra starten var det håndværksmæssig stolthed, omhu og nytænkning, der kendetegnede firmaet – og de værdier lever videre den dag i dag. Hos os møder du et team, der sætter kunden i centrum, og som vil gøre alt for, at du bliver tilfreds.

Vi ønsker ikke at være de største. Vi ønsker at være de bedste for dig, som vores kunde. Vi kombinerer erfaring, troværdighed og personlig service med professionelle faciliteter og løbende kontrol, så du får både sikkerhed og glæde ved din bil. 🔧

Har du spørgsmål?

Vi svarer gerne – hurtigt og ærligt. Ring til os på 70 102 110 eller skriv til kontakt@krogsgaard-biler.dk, så hjælper vi dig videre. 📞✉️

Krogsgaard-Jensen A/S

Written by the company

Mange tak for din anmeldelse
Mange tak for din anmeldelse af vores virksomhed ved dit seneste køb hos os. Vi sætter stor pris på at du tager dig tid til at give os og andre din mening om vores service af dig som kunde. Vi forsøger kontinuerligt at tilpasse og optimere vores procedurer, således du får den bedste oplevelse i vores forretninger uanset om det drejer sig om køb af bil, servicering af din bil, køb af reservedele og tilbehør eller andre ting.
Vores første prioritet er kunden !
Vi vægter vores kunders tillid og tilfredshed utroligt højt, og som en seriøs og kvalitetsbevidst autoriseret mærkeforhandler har vi derfor en både dygtig, engageret og motiveret medarbejderstab, som har fokus på kvalitet, effektivitet og – måske vigtigst af alt – den enkeltes kundes ønsker og behov. Dette sikrer dig en god oplevelse hos Krogsgaard-Jensen A/S hvad end du foretager et køb af bil, service eller reservedele/tilbehør.
Fakta om Krogsgaard-Jensen A/S
Krogsgaard-Jensen A/S beskæftiger 130 medarbejder og er en af Danmark's største bilforhandlere baseret på omsætning og antal solgte biler. Vi har en lang historie bag os som bilforhandler. Siden 1924 har vi været i branchen, og op gennem årene har vi oplevet en positiv og støt vækst, hvorfor vi i dag kan pryde os af at være autoriseret mærkeforhandler af 6 forskellige bilmærker fordelt på 9 afdelinger i området af København. Vi forhandler mærkerne Toyota, Fiat, Mazda, Renault og Dacia. Vores forretninger finder du i København N, Rødovre, Herlev, Ballerup, Gentofte (3 adresser), Birkerød og Farum.
Vi ønsker...
...at være Danmarks bedste automobilvirksomhed for kunder, medarbejdere og leverandører - med en dygtig og motiveret medarbejderstab, der tænker på 100 % kvalitetsarbejde, 100 % effektivitet og 100 % kundetilfredshed, er vi på rette vej.

Tryghed og garanti – vi passer på dig 🚗💛

Hos Krogsgaard-Jensen får du både ærlig rådgivning og klare garantier – så du kan føle dig helt tryg ved dit bilkøb.

Et bilkøb handler om mere end bilen – det handler om tryghed, tillid og at blive taget seriøst. Derfor giver vi dig både bløde og hårde garantier, så du kan føle dig sikker hos os.

Bløde garantier

  • Vi tager dig seriøst – ingen spørgsmål er for små 🙋‍♂️🙋‍♀️
  • Ærlig rådgivning uden salgstricks
  • Personlig kundeservice med fokus på dig og dine behov 🤝
  • Vi gør vores bedste for, at du får en god oplevelse hver gang

Hårde garantier

  • Altid 24 måneders reklamationsret på brugte biler
  • Følger fabrikantens garantiordninger for nye biler uden bøvl eller ekstra gebyrer ✅
  • Tilkøb af brugtbilsgaranti på næsten alle brugte biler købt hos os 🚘

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,248)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a wonderful experience with the…

We had a wonderful experience with the Krogsgaard Jensen dealership. I can't say enough positive words about how genuine and knowledgeable they were in helping us find the right car. We have had our RAV4 for several months now and couldn't be happier!

July 14, 2021
Rated 1 out of 5 stars

Tagensvej Butik

Sale department are not professional and apart of that you will get a surprise invoice of 5000kr for showing you car and do some paper work. Which is free everywhere in Denmark expect this showroom, according to them they have special rules to trap people in some legal way.

I have already register complaint, Morten the Sale Manager, don't have any professional skills and he don't know how to give respect to customer. The only thing they interested is to "how trap customer in a way so he can earn 5000kr".

I didn't buy anything from them and and visit Krogsgaard Rodvøre Branch where I got such a good service and everything goes very smoothly. Nothing was hidden and we were very happy.

One thing i don't understand why Krogsgaard Biller not taking any action against Tagensvej Butik Sales department???

My advise.....Don't ever try to go to Tagensvej showroom for buying car. If you don't believe me then try once and regret all your life :-)

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

A+ experience

For me purchasing my Toyota from them was an excellent experience. Martin was extremely helpful. Not only has he provided me with all the information and support I needed but also helped me in getting the car i needed ahead of time ( given that is winter and very hard to depend on public transportation in the night).

Communication was very good, straight forward and always on time.

Strongly recommend.

December 4, 2020
Rated 5 out of 5 stars

The guys at Krogsgaard Jensen

The guys at Krogsgaard Jensen, Birkerød, are very open in the whole process of buying a car. They made things easy for me, although it was a big decision from my part. Any worries I might have had at the beginning of the process, they patiently explained each step and I am very please with the outcome :)

November 16, 2020
Rated 1 out of 5 stars

Don't trust them

Don't trust them. No customer service just think to increase their sale. If they offer something in the first other than contract you will not get it. Offering me to have Safty sens if I buy today but recieved the car without and with 3 weeks delay.

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

Pleasant experience from Morten Hansen

This is the first time I am using the short term lease of 4 months from Toyota, and I was never more happier. Morten Hansen has kept me updated and went out of his way to make sure the car reaches me in good time so thanks for that. Fantastic service from Morten.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and Professional Customer Experience

Both Henrik and Michael at Krogsgaard-Jensen Herlev did their level best to provide an excellent customer experience. My Toyota Prius+ car got delayed due to pandemic but finally I got it with all promised accessories and services. Didn't have any communication issues at any time. I would 100% recommend Krogsgaard-Jensen Herlev especially Henrik and Michael due to their excellent professional skills.

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Martin is one of the best salesman we could ever had.
From the very first beginning, Martin Jessen (as Toyota representative) has been very supportive, efficient, polite and showed a great level of professionalism. I do not speak Danish, and that not an issue at any time.
I would totally recommend Krogsgaard-Jensen A/S at Brogårdsvej 44-46, 2820 Gentofte.
Looking forward to keep on doing business with you :)

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Hej)

Jeg var glad for at handle hos jer,I er smilende og hjælpsome personer)tusind tak for det.

August 21, 2017
Unprompted review

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