Scam from India run by a single man
Scam from India run by a single man, also known Kryptos.io . Beware once you paid unable to get refund.
Reply from Kryptoskatt
Dear Tom,
We're truly sorry to hear about your dissatisfaction and thank you for bringing your concerns to our attention. At Kryptos, we take customer feedback seriously and strive to resolve any issues promptly and fairly.
We understand that you're upset about our refund policy, and we want to clarify that our aim is always to be transparent and fair with our customers. As per the policy outlined on our website, refunds are evaluated on a case-by-case basis. Upon reviewing your account, we found that the services were used, specifically with the downloading of Tax Reports on the 17th and 13th of January, as mentioned in our previous correspondence. Our policy, which is also detailed at [https://kryptos.io/refund-policy], explains the conditions under which refunds can be processed.
We are committed to providing high-quality service and support to all our customers. If there's any aspect of the service or the outcome that you feel we can further address, we encourage you to reach out to us directly. We value open communication and are more than willing to discuss any additional concerns you may have.
Regarding the description of our company, we would like to assure you and the Trustpilot community that Kryptos is a legitimate company with a dedicated team, focused on providing secure and reliable services. We regret any misunderstanding in this regard and are available to clarify any further questions about our company and its operations.
Customer satisfaction remains our top priority, and we are here to support you. Please feel free to contact us at [customer service email/phone number] for any further assistance or clarification.
Warm regards,
Team Kryptos
