Dear Sirs, while thanking for the reply and since I cannot reply to the answer received, I follow up on my review here and explain that there has been NO attempt at delivery of the 3 packages at the a... See more
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See what reviewers are saying
I was very satisfied with my experience with this store. The product I purchased — the artificial Christmas tree “Bogota PE / PVC Premium” with 500 LEDs, 240 cm tall — is of high quality. The order wa... See more
Company replied
We are absolutely delighted with this Christmas tree! It looks incredibly lush and full, giving our Lobby a rich and festive atmosphere. The tree exceeded our expectations in every way. The assembly... See more
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Hello, It was a first experience of purchasing a giant tree for a luxury multi-brand store and quite nerve wrecking task. Communication from start was professional and helpful. Delivery... See more
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Company details
About www.kunstkerstbomen.nl
Written by the company
Kunstkerstbomen.nl is de webshop van Royal Christmas waar u snel en gemakkelijk uw kerstartikelen online kunt bestellen! Royal Christmas staat voor topkwaliteit kerstartikelen tegen scherpe prijzen. Ruim +400 modellen kunstkerstbomen, meerdere modellen kerstguirlandes, kerstkransen en andere kerstgerelateerde artikelen kunt u bij ons online kopen. De kerstartikelen zijn te bestellen voor zowel consumenten dan wel de zakelijke markt. Bij alle kerstartikelen zijn duidelijke beschrijvingen, foto’s en video's te zien. De kerstartikelen voldoen aan de gestelde brand- en veiligheidsvoorschriften. (KEMA / TÜV, NEN EN 71-2) Wij wensen u alvast fijne kerstdagen!
Alle Kunstkerstbomen
Natuurlijke PE Premium Kunstkerstbomen
Deluxe PVC Kunstkerstbomen
Kunstkerstbomen met geïntegreerd Smart LED verlichting
Actie Kunstkerstbomen met Smart LED verlichting
Grote Kunstkerstbomen vanaf 3M - 4,5M
Besneeuwde Kunstkerstbomen & Smart LED
Gekleurde Kunstkerstbomen & Smart LED
1 Minuut Kunstkerstbomen & LED
Halve Wand Kunstkerstbomen & Smart LED
Kunstkerstbomen voor buiten & LED
Alle Kunstkerstbomen
Natuurlijke PE Premium Kunstkerstbomen
Deluxe PVC Kunstkerstbomen
Kunstkerstbomen met geïntegreerd Smart LED verlichting
Actie Kunstkerstbomen met Smart LED verlichting
Grote Kunstkerstbomen vanaf 3M - 4,5M
Besneeuwde Kunstkerstbomen & Smart LED
Gekleurde Kunstkerstbomen & Smart LED
1 Minuut Kunstkerstbomen & LED
Halve Wand Kunstkerstbomen & Smart LED
Kunstkerstbomen voor buiten & LED
Contact info
Engelstilstraat 14, 9671 JH, Winschoten, Netherlands
- +31 597 413546
- info@kunstkerstbomen.nl
- www.kunstkerstbomen.nl
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The tree ist beautifull and we received…
The tree ist beautifull and we received it very soon.
Thank you!
December 9, 2020
Reply from www.kunstkerstbomen.nl
Dear Sandra A.
Thank you for leaving a 5 star review!
Amazing to hear that you are very satisfied with the artificial Christmas tree and the fast delivery!
Team Royal Christmas wishes you a wonderful Christmas time!
Team Royal Christmas / Arbolesdenavidadartificiales.es
Beautiful tree and quick delivery:-)
December 9, 2020
Reply from www.kunstkerstbomen.nl
Dear Ginnie Nørskov,
Thank you for leaving a 5 star review!
Amazing to hear that you are very satisfied with the artificial Christmas tree and the delivery!
Team Royal Christmas wishes you a wonderful Christmas time!
Team Royal Christmas / Kunstigejuletraeer.dk
Easy and fast
December 8, 2020
Reply from www.kunstkerstbomen.nl
Dear Flavia Cannarella,
Thank you for leaving a 5 star review!
Amazing to hear you are satisfied with the Christmas tree!
Team Royalchristmas wishes you a wonderful Christmas.
Team Royalchristmas / Alberidinataleartificiale.it
I'm very happy with my christmas tree
I'm very happy with my christmas tree, beutiful, easy to install, perfect! The Delivery was very quickly!
December 8, 2020
Reply from www.kunstkerstbomen.nl
Dear Mme. Ospina,
Thank you for leaving a 5 star review!
Amazing to hear you are satisfied with the Christmas tree!
Team Royalchristmas wishes you a wonderful Christmas.
Team Royalchristmas / Sapinsdenoelartificiels.fr
Very happy!!!!!
Fast delivery!
Unfortunately, the lights were not working. After several deliveries we found out what the problem was and I received the right piece.
Even if 2 or 3 lights do not work, I am very happy about my Christmastree, the quality is great, such a nice finish!
The Aftersales Department was perfect and answered my emails so quickly and sent the pieces very fast too.
I totally recommend!!!!
December 8, 2020
Reply from www.kunstkerstbomen.nl
Dear Mrs. Pauline Mariotti,
Thank you for leaving a 5 star review!
Amazing to hear you are satisfied with the Christmas tree!
Team Royalchristmas wishes you a wonderful Christmas.
Team Royalchristmas / Sapinsdenoelartificiels.fr
I'm really satisfied
I'm really satisfied ! Good looking Christmas three and it was delivered to my adress in a week, Merry Christmas to you all.
December 8, 2020
Reply from www.kunstkerstbomen.nl
Dear Denny,
Thank you for leaving a 5 star review!
Amazing to hear you are satisfied with the Christmas tree!
Team Royalchristmas wishes you a wonderful Christmas.
Team Royalchristmas / konstgjorda-julgranar.se
Very disappointed
We received this Christmas Garlands - Garland - Wide PVC - Warm LED 70 Lights - Max. 5x Connectable - 18 Feet, today and we are extremely disappointed.
The product looks 100% different compared to the photo on your website (in your photo it looks dense, quality product) and the one we received looks exactly like those cheap ones sold on our local discount stores (cheap, sparse and screams budget Chinese factory quality-wise).
We have ordered a beautiful "snow-covered" Christmas tree from you about 4-5 years ago and it was totally awesome quality product and still in use, but either we got the wrong product this time or your quality level has dropped significantly since then.
December 7, 2020
This is a really lovely tree
This is a really lovely tree. There was an issue with the smart adapter. I emailed the company at 8.30pm UK time, received a response almost immediately and my issue was resolved straight away! Great company, excellent customer service, deserves 5+ stars
December 7, 2020
Reply from www.kunstkerstbomen.nl
Dear Sarah,
Thank you for leaving a 5 star review!
We are very happy to hear we could resolve your issue and that you are very happy with your tree!
Team Royalchristmas wishes you a wonderful Christmas!
Team Royalchristmas / artificialchristmastree.co.uk
Real beauty!
It is more beautiful than a real one. I love it.
Delivery was also really fast.
December 7, 2020
Reply from www.kunstkerstbomen.nl
Dear Jani Franssila,
Thank you for giving us a 5 star rating!
Nice to hear that you are satisfied with our artificial Christmas tree and everything went well!
Team Royal Christmas wishes you a very Merry Christmas!
Team Royal Christmas / Keinotekoiset-joulukuuset.fi
Just Perfect.
December 7, 2020
Reply from www.kunstkerstbomen.nl
Dear Emmanuel,
Thank you for giving us a 5 star rating!
Nice to hear that you are satisfied with our artificial Christmas tree and everything went well!
Team Royal Christmas wishes you a very Merry Christmas!
Team Royal Christmas / sapinsdenoelartificiels.fr
Reply from www.kunstkerstbomen.nl
Dear Nathalie,
Thank you for giving us a 5 star rating!
Nice to hear that you are satisfied with our artificial Christmas tree and everything went well!
Team Royal Christmas wishes you a very Merry Christmas!
Team Royal Christmas / sapinsdenoelartificiels.fr
Correct service fine product!
December 7, 2020
Reply from www.kunstkerstbomen.nl
Dear Alexandra WA,
Thank you for giving us a 5 star rating!
Nice to hear that you are satisfied with our artificial Christmas tree and everything went well!
Team Royal Christmas wishes you a very Merry Christmas!
Team Royal Christmas / kunstigejuletraeer.dk
Reply from www.kunstkerstbomen.nl
Dear Isabelle,
Thank you for leaving a 5 star review
We are very happy to hear that you like the tree and that delivery was quick.
Team Royalchristmas wish you a wonderful Christmas.
Team Royalchristmas / sapinsdenoelartificiels.fr
👍👍👍super quick delivery and beautifal tree
December 6, 2020
Reply from www.kunstkerstbomen.nl
Dear Denisa,
Thank you for leaving a 5 star review
We are very happy to hear that you like the tree and that delivery was super quick.
Team Royalchristmas wish you a wonderful Christmas.
Team Royalchristmas / kuenstlicherweihnachtsbaum.de
The item arrived in perfect conditions
The item arrived in perfect conditions, it was easy to set up, the lights work perfectly and it is very realistic and nice.
December 6, 2020
Reply from www.kunstkerstbomen.nl
Dear Claudio,
Thank you for leaving a 5 star review!
We are very happy to hear that the item was in perfect condition and you had no trouble setting it up!
We from Team Royalchristmas wish you a wonderful Christmas!
Team Royalchristmas / alberidinataleartificiale.it
Excellent service
Excellent service. Arrived a day early and in good condition. Highly recommended.
December 6, 2020
Reply from www.kunstkerstbomen.nl
Dear DaveJ,
Thank you for leaving a 5 star review!
Great to hear you think the service was excellent and you highly recommend us!
Team Royalchristmas wishes you a wonderful Christmas!
Team Royalchristmas / kunstigejuletraeer.dk
Fantastic Christmas tree...easy to…
Fantastic Christmas tree...easy to install and beautiful to see.
December 6, 2020
Reply from www.kunstkerstbomen.nl
Dear Monica,
Thank you for leaving a 5 star review!
Amazing to hear you think the Christmas tree is really fantastic and easy to install.
Team Royalchristmas wish you a wonderful Christmas!
Team Royalchristmas / arbolesdenavidadartificiales.es
Product of high quality but somewhat…
Product of high quality but somewhat overpriced. Delivered faster than expected (on a Saturday)! The delivery company left it on my frontdoor without any doorbell ringing, I could have taken it inside earlier...Overall a good product.
December 6, 2020
Reply from www.kunstkerstbomen.nl
Dear Tina,
Thank you for leaving a 5 star review!
Good to hear you think our product is of high quality!
Team Royalchristmas wishes you a wonderful Christmas.
Team Royalchristmas / kunstkerstbomen.nl
Send tree back
We ordern a tree. It came but was smaller as expected. We wanted to send it back - that's when all the trouble started. First of all it is not easy to send it back. You need to write an email first, the organise everything by yourself. You even need to pay for the return!!!! This made us really angry!!!! Because you need to send it with DPD and it costs 28€! All very ridiculously!!!! And then you get an email back, written in a really bad English. So we were NOT HAPPY!
December 6, 2020
Reply from www.kunstkerstbomen.nl
Dear Krista M.,
Thank you for leaving a 5 star review!
Amazing to hear you like our artificial Christmas tree a lot!
Team Royal Christmas wishes you a amazing Christmas!
Team Royal Christmas / Artificialchristmastree.co.uk
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