Kurtis Property Reviews 

171
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently had my guaranteed rent contract renewed. One year of stress free letting. Rent is paid each month on time. No issues with the management of the property. Customer care is excellent. I reall... See more

Company replied

Rated 5 out of 5 stars

We had one do the craziest experiences selling our house, however despite the CONSTANT legal road blocks we faced Jerome Palmer went above and beyond to help us get through it and successfully sold o... See more

Company replied

Rated 5 out of 5 stars

Alison is a very professional yet warm agent I've been leasing with so far. all communication were effective and efficient. I'm looking forward to working with her and her colleagues very soon.

Company replied

Rated 1 out of 5 stars

Avoid Kurtis Management completely. They scammed me, are IMPOSSIBLE to get in touch with, never pick up the phone or respond to emails. Despite being 'property managers', they never once went to see... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

Estate and Letting Agents with property for sale or rent in Wanstead, Woodford, Loughton, Goodmayes, Walthamstow, Stratford and East Ham.


Contact info

3.8

Great

TrustScore 4 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(171)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team are always super polite

The team are always super polite, professional, effective, quick to respond and positive

September 12, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Justin,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

“A massive thank you for all of your…

“A massive thank you for all of your help Mr Moon, You've been doing a great job, it’s pleasure to deal with you”

September 4, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Lailah,

Many thanks for your feedback. We are glad that you were satisfied with the service provided by Moon.

Thank you,

Kurtis Property Team!

Rated 5 out of 5 stars

Great communication from Moon

Great communication from Moon! Looking forward to working with you!!

August 3, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Sunny,

Many thanks for your review. We are glad that you are satisfied with the service provided by Munyua (Moon).

Kind regards,

Kurtis Property

Rated 5 out of 5 stars

Munyua helped me a lot with my property…

Munyua helped me a lot with my property search.

July 3, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Amir,

Many thanks for your review. We are glad that you are satisfied with the service provided by Munyua (Moon).

Kind regards,

Kurtis Property

Rated 5 out of 5 stars

Viewing

Spoke to Munyua to set up a viewing, super accommodating and helpful

May 25, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Ryan,

Thank you for your feedback! We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Munyua was very helpful and…

Munyua was very helpful and knowledgeable. He was able to provide everything I needed

May 23, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Amir,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Rated 1 out of 5 stars

Don't bother contacting this agency for…

Don't bother contacting this agency for renting a property. I contacted before the end of april (when the property would be available for end of april) and then after april: I have phoned them twice and the colleague picked up the phone saying he is in a meeting or he has left at 5pm. I have left my details for a call back TWICE but they don't bother ringing you back. The person who is doing the lettings just doesn't care. They want YOU to chase them, which isn't fair if you're a busy mum and have a lot of things to do in the day. Now, I phoned again and the property has gone. I wouldn't recommend this company. They advertise the properties through a third party company and don't bother replying back to emails either.

April 24, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

We are sorry that you feel this way our lettings team do their best to contact everybody in due time in between their appointments. Of course we would be more than happy to assist in finding yourself a suitable property tailored to your needs. Please contact us on 020 8598 2214 where our lettings department will be more than capable of assisting.

Rated 4 out of 5 stars

Munyua was good

April 28, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Nida,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Just spoke with Moon

Just spoke with Moon. Both very helpful and professional.

April 27, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear AK,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

I had the opportunity to work with…

I had the opportunity to work with Moon, who was lovely and very kind and trustworthy. He was extremely responsive and on the ball. A genuinely down to earth individual who made the experience of finding a house much warmer than it could have been and shared information whilst giving me space to view the house during the viewing. I am really grateful.

April 11, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Ella,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. We wish you all the best for the future and should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Spoke to moon on the phone and he was…

Spoke to moon on the phone and he was extremely helpful. Great customer service!!!

April 17, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear TV,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

A good welcoming customer approach

A direct and clear details was requested with respect to a letting property

March 24, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Tunji,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Munyua Nganga has been of great help…

Munyua Nganga has been of great help with my property search! Couldn’t be more pleased with the support he has provided thus far!

Denise

March 24, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Denise,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Just called Kurtis Property and spoke…

Just called Kurtis Property and spoke to Moon.I m trying to find a dog friendly rental property ( wich is very difficult).Being a dog owner himself he was very sympathetic and promised to try his best in finding 'that one' that will suit me.At the end of the conversation l felt less anxious and more hopeful in finding something suitable.

March 24, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Ioana,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

The new agent working there named Moon…

The new agent working there named Moon was very kind and very helpful. I would 100% recommend you.

March 24, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Nida,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Jerome and Charlie were extremely…

Jerome and Charlie were extremely helpful during my sale and purchase. They communicated well and always kept me update.

Thank you so much to the both of them

March 23, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Dayna,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Thanks Kurtis Property

Thanks Kurtis Property! A special thank to Munyna Naganga, he is polite and professional, after I missed the viewing appointment, he is still proactive and helpful to book me in. Great service!

March 22, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Shirley,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

Kurtis = all good!

I have been letting out a property since around 2009. Only 2 different tenants. Of course there’s been issues over the years but I this is to be expected. Jackie has always been very friendly and helpful when issues have occurred and I have been promptly informed of repairs etc needed, which Jackie always sorted for me. I have been dealing with Paris more recently and she too has been very helpful. Kurtis recently sold the property on my behalf and Harvey and Jerome certainly deserve a mention for their good service and regular updates.

March 21, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Jennifer,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Rated 5 out of 5 stars

New recruit Moon at Kurtis Property

New recruit Moon at Kurtis Property, Ilford, was direct, polite and professional.

March 21, 2023
Unprompted review
Kurtis Property logo

Reply from Kurtis Property

Dear Joe,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look