Love Kush Queen and all their products. I am a loyal customer and love everything they sell but especially their sleep gummies and bath bombs. Olivia and the entire KQ staff are literally the best in... See more
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PLEASE NOTE: We do not ship to Australia. Customs prohibit the import of hemp products and our site blocks Australian checkouts entirely. A fraudulent impersonator site (kushqueensupply.com) has been illegally impersonating our brand and we are actively pursuing removal. ------- At Kush Queen, we believe cannabis is more than a plant, it’s a daily tool for wellness, self-care, and feeling good in your body and mind. With over 140,000 happy customers, we deliver perfected products designed to support sleep, stress, mood, relief, and pleasure. Rooted in legacy, driven by our obsession with the plant, and backed by award-winning formulas, Kush Queen makes products for every body. Trust us to help you elevate your rituals and your life. ------ Email our customer support at support@kushqueen.shop for any assistance! ------ PLEASE NOTE: We do not ship to Australia. Customs prohibit the import of hemp products and our site blocks Australian checkouts entirely. A fraudulent impersonator site (kushqueensupply.com) has been illegally impersonating our brand and we are actively pursuing removal. To be clear: -The real Kush Queen was founded in California in 2015 and operates exclusively at kushqueen.shop -We have no Australian branch, affiliate, or reseller -We never request payment outside our secure checkout----
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ordered skywalker og top shelf and all im going to say is the pictures doesn't match what i got. What i got was dry and also for it being supposedly super strong it was very weak bud dont think i will be purchasing from here again

Reply from Kush Queen
I rated this 4 stars before but I gotta change it. They changed it up with these new strain batches. It always gets to my place within a week, and they’ve stepped up their game with shipping too I feel like. The flower that used to be ‘Okay’ is almost exceptional now. HIGHLY reccomend the BBM and Skywalker Og Strains.

Reply from Kush Queen
I just got my delivery today and it came within 3-4 days.. very fast shipping! Great company and hopefully I do well on the products I bought! Thanks QUEEN!!!

Reply from Kush Queen
Bought their bigger bag. They used a reputably bad shipping service for my order. Received no updates so I contacted Kush Queen. I was immediately given a ticket for the shipping insurance and was reassured by great customer service, and waited. When it arrived due to delay and poor shipping handling the gummies arrived melted. They shipped me a new replacement!

Reply from Kush Queen
Do not trust. Will take your money and not send you anything. It is a scam.

Reply from Kush Queen
Shipping was very fast, product quality is very high and I am excited to try more items from kush queen

Reply from Kush Queen
I ordered once and paid full price and they didn't refund or send the product. The about 4 months later, today I got charged $35.45 and I didn't order anything. They just ran my card. That's dishonest! DO NOT TRUST THIS WEBSITE OR BUY ANYTHING FROM THEM!!

Reply from Kush Queen
We love the delta 9's. They help so much with anxiety and pain

Reply from Kush Queen
They took my money. I never received the product

Reply from Kush Queen
wholesale customer for 10 years plus , after an incredibly frustrating effort to make a larger order and could not get the site to work, this spanned over the month, the I got an incredibly rude email from a Nathan telling me I was not speaking politely enough to him, good lord, BYE Felicia. I ll find a new supplier
Your reply is incredibly condescending and you have tried to minimise my custom to you which spanned well over TEN years
Don't be so sensitive that you can't perform customer interaction effectively .
Woke will make you broke

Reply from Kush Queen
takes over a week to ship orders.
At the cut off of the promised ship date, my order wasn't even packaged yet.
Go to a better store, there are plenty of them now.
Every time I place an order for Kush Queen CBD products I'm proud to support a woman-owned brand that supports marginalized communities. The products are top-quality (and have been since before the CBD-boom) and the customer service/shipping is perfectly communicated and executed.

Reply from Kush Queen
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