Labelzone Reviews 1,318

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and speedy delivery service, often noting that orders arrive quickly and are well-packaged. People also appreciate the excellent prices, the good selection of products, and the high quality of the items received. The overall service is frequently described as reliable and prompt, with many finding the online ordering process easy. However, some people were dissatisfied with the delivery service, mentioning instances of late parcels or issues with delivery instructions not being followed, requiring them to collect packages themselves. A few other people also felt that a product they received was faulty.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and swift delivery... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, fast, and... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality and good... See more

Order

Reviewers highlight positive aspects of ordering. Customers consistently praise the ease of ordering, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's always a pleasure to deal with Labelzone which is why I've been a loyal customer for Dymo labels since 2007. They're efficient both online and in the office on the rare occasions that I need to p... See more

Company replied

Rated 5 out of 5 stars

Excellent price and quick delivery. Item was well packaged upon despatch which was a blessing seeing as the courier decided to give the box a good hiding before it arrived with us. Thankfully the item... See more

Rated 5 out of 5 stars

Purchased from Labelzone for a few years now and it's always been a good outcome. Great communication and speedy delivery. What's not to like

Company replied

Rated 5 out of 5 stars

Good selection of label machines and tapes. Really quick delivery service. Have used for many years and always top quality and never had any problems. My ‘go to’ for labels

Company replied


Company details

  1. Office Equipment Supplier
  2. Custom Label Printer
  3. Prints and Signs Store

About Labelzone

Written by the company

Labelzone.co.uk is one of the UK’s most trusted and established suppliers of label printers, tapes, and consumables. With over 25 years of experience and ISO accreditation, we’re proud to be an authorised Brady Premier Dealer and a long-standing partner of Brother, Dymo, Zebra, and Sato.

We hold extensive stock to ensure fast, reliable next-day delivery across the UK. Our friendly team of product experts are always ready to help you find the right solution — whether you’re replacing a printer, restocking label supplies, or setting up a new workspace.

At Labelzone, we focus on making labelling simple. Our website is easy to navigate, our prices are competitive, and our customer service is second to none. We support our customers long after their first purchase with:

  • Practical advice and expert guidance
  • Troubleshooting guides and how-to content
  • In-house technical support

Labelzone can provide easy to implement barcode solutions, providing complete systems for retail and operational environments. Whatever your labelling or barcode needs, you can rely on Labelzone for trusted products, expert support, and fast delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Customer Service

I am an electrician and use my Brother labelling machine a lot. I recently started buying tapes from Labelzone and one of the tapes jammed up. Labelzone kindly replaced the tape.

I then bought some more from them and another tape jammed up. This was strange as I have had this machine about six years, I have tapes purchased from my wholesaler but only the tapes from Labelzone were jamming.

I asked them if the tapes were OEM or generic and they assured me that they are OEM and they wondered if there had been an adhesive build up on my printer head and suggested that I look into this.

Having never cleaned the machine this may well be the case and I will look into cleaning it.

Labelzone also replaced the second jammed tape, which, in all fairness ,was not really their responsibility.

I have found Labelzone to be professional and helpful and very accommodating in terms of these two jammed tapes. Their service is fast and reliable and they respond promptly to after sales queries.

Thank you to Labelzone for their service and attention to customer feedback.

July 22, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered several Brother label tapes…

I ordered several Brother label tapes because I wanted a specific colour and width.. And then after I did you contacted me to say that you didn't have the stock or any on order and refunded me that part of the order.. Whilst still charging me for and shipping the rest.. Which I didn't really need.. It.it says zoom "In Stock" I expect it to be in stock..

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Good service and pricing.

Regular customer for work mostly but the occasional order for at home. Prices is always competo and customers service is excellent. for work we have needed none stocked items quickly or in large bulk and always had it supplied with no issues.

January 30, 2020
Unprompted review

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