LacedUp Laces Reviews 

214
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Gorgeous authentic laces however I placed the order 6 months ago and got them after 6 months (as shown by my transaction history,probably longer) . Apart from extensive shipping delay , I respect t... See more

Rated 5 out of 5 stars

Absolutely amazing experience. The products are A1. I've processed 3 orders so far and I'll be back for more. These guys are awesome. These are the best leather laces out, the gold loopking tips are s... See more

Rated 5 out of 5 stars

Bought cozy beige cotton shoelaces for my Reebok classic leather better with age shoes. Way better looking than the synthetic ones shoes are fitted with. Gold aglets drew a complement on the bus.

Rated 3 out of 5 stars

It says 3 stars, but its really 2.5 stars for a half ass job, the laces came fine, but there was one problem, I ordered white laces with gold aglets, well one lace came with both aglets, the other cam... See more

Company details

  1. Fashion Accessories Store
  2. Clothing Supplier
  3. Corporate Gift Supplier
  4. Novelties Wholesaler
  5. Promotional Item Store
  6. Promotional Products Supplier

Written by the company

We've been creating one-of-a-kind custom corporate gifts since 2012 = superior quality + on time + exceeding event goals. We hang our hat on higher quality than others, our ability to deeply understand the goals of your event and align the design to meet that goal. You also never have to worry if your shipment will arrive on time for your event. Our next step would be to jump on a quick call to discuss those details, and then from there we can create some design mockups and a custom quote for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

214 reviews

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4.5

All reviews

(214)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

I would say terrible customer service…

I would say terrible customer service but that only really counts if there customer service actually exists, numerous email attempts which have been ignored no order received, if you read this and still place and order cover your own back and use paypal so you can get a refund otherwise good luck.

February 24, 2022
Unprompted review
LacedUp Laces logo

Reply from LacedUp Laces

Hi! We’re sincerely sorry to hear about your frustration with our customer service and shipment delay. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 1 out of 5 stars

Terrible customer service.

Terrible customer service.

Numerous attempts to get in contact have been ignored. Clearly they don’t honor their 30 day refund policy

February 23, 2022
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Reply from LacedUp Laces

Hi Ray, we’re sincerely sorry to hear about your frustration with our customer service. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 2 out of 5 stars

Looks cool, bad design

The laces looked great on the website! However, they took FOREVER to get here. Like, took a month. I get supply chain issues and stuff, but a month is a long time. When I inquired about my order I didn't receive any feedback or time frame and when I randomly got a tracking number, it wouldn't let me track it properly. Fast forward to when I get my laces... get my shoes all laced up and... these things just keep coming untied! I've tied my shoes the same way for 30 years and never once have I had this issue with any laces/ shoes. I think it's the heavy metal tips, they swing around and pull the lace loose. So now I have to deal with that or constantly double knot my laces for no reason other than bad design. Not a fan and will never get these again. Really bummed, cuz I thought they were a perfect match for my shoe and looked really cool. Just poor service and poor design.

February 18, 2022
LacedUp Laces logo

Reply from LacedUp Laces

Hi Steven, we’re sincerely sorry to hear about your frustration with our customer service, shipment delay, and product design. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 1 out of 5 stars

The all 4 gold tips fell off the first…

The all 4 gold tips fell off the first time I wore them.

February 16, 2022
LacedUp Laces logo

Reply from LacedUp Laces

Hi Tanner, we’re sincerely sorry to hear about your frustration with our products. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 1 out of 5 stars

CAN ANYONE TELL ME WHERE CAN YOU TRACK…

CAN ANYONE TELL ME WHERE CAN YOU TRACK YOUR ORDER?I TRYED EMAILING THEM MANY TIMES THEY DO NOT RESPOND. PLEASE HELP!

January 30, 2022
Unprompted review
LacedUp Laces logo

Reply from LacedUp Laces

Hi! We’re sincerely sorry to hear about your frustration with our shipment. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 1 out of 5 stars

we buy with no reply

I have been writing this company for about 2 weeks now. They have yet to respond, online or by the way they provide you contact. The money has been taken out of my account already. I've received numerous emails from them, everyday about what else they sell. with 15% off. but no responses to my already placed order. I purchased 4 laces from them for my AJ 1's is this company even still in business????

January 11, 2022
Unprompted review
LacedUp Laces logo

Reply from LacedUp Laces

Hi Tye, we’re sincerely sorry to hear about your frustration with our customer service. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 2 out of 5 stars

Shipping

Shipping took forever to get here. Loved quality of laces though.

January 11, 2022
LacedUp Laces logo

Reply from LacedUp Laces

Hi Dylan, we’re sincerely sorry to hear about your frustration with our shipment delay. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 1 out of 5 stars
LacedUp Laces logo

Reply from LacedUp Laces

Hi Courtney, we’re sincerely sorry to hear about your frustration with our shipment delay. Loop King Laces is now under new management, owned by the same person as Why Stuff Sucks & Kompelling Kars. Providing high-quality customer service is extremely important to us, and we will do our level best to exceed your expectations in the future. To make up for your past poor experience, we would like to offer you a free pair of laces. Kindly contact us at hello@loopkinglaces.com with your name, address, and laces type, color, & length, and we will ship it straight away.

Rated 4 out of 5 stars

Consistency & Communication Needed

This is actually my 2nd time making a purchase with Loop King Laces and the first time was exceptional!! We received our purchase within a few days and the product itself was exactly what I was looking for. This is what prompted me to make another purchase and the second time my shipping took over a month to arrive. I can understand the holidays but there was no correspondence and I actually had to reach out to the company in an email before anything took place with my order. Communication would have made the situation better but the product was once again of great quality. Will be sure to order again but if in a time sensitive situation I may have to make other arrangements.

January 4, 2022

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