De las peores compañías con las que he trabajado en mi vida. Their customer service was literally horrible. Their sales team gave me misleading information at the time of purchasing the items and then... See more
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After care is horrible. My new gas cooktop was missing 2 of the rubber bumpers off the grate when I received it. It was reported immediately by the installer. I was told it would take them 22 days to... See more
Poor after purchase communication. No delivery notice, the truck suddenly turned up at my house one day. Luckily I was home.
This is a terrible company, they don’t pick up the phones, or return back to the messages.
Company details
Information provided by various external sources
La Cuisine Appliances opened its first concept store in 2002. Our passion for good living and culinary arts started with an idea: dring joy into cooking indoor or outdoor for friends and family.
Contact info
3232 Coral Way, 33145, Miami, United States
- www.lacuisineappliances.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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great service from start to finish at…
great service from start to finish at an amazing price
5 BIG Stars
5 BIG Stars! Excellent communication. Fast Shipping. I highly recommend. I will definitely buy from again.
Great quality products
Great quality products, and the customer service are very approchable and very polite.
Excellent service
Fantastic Kettle
I am so happy I splurged on this kettle. It is awesome in both looks and operation. About 8 mins to full boil with a full kettle. Stays hot for a while. Loved that it was shipped overnight for free and that I received a personal email from a company rep after it shipped.
Very professional
Very professional in their communications with customers. They were out of an item that I had purchased online, and they wrote a very nice apology email; not a canned one, it was personal.
Overall happy with their service.
Great Service
Ordering was quick and easy and I received my purchase quickly! Will order from LaCuisine Appliances again.
The best customer experience I have…
The best customer experience I have had!! Certainly up to par with Amazon’s customer appreciation! Thank you for the great experience and getting the item to me in time for Christmas!!!
Excellent prices and Fast Delivery
Excellent prices, good selection and beat delivery estimate by a week even in the pandemic!
It was an amazing experience
It was an amazing experience! I received my order very timely and quick... Being from NYC I had never heard of La Cuisine and wasn't sure I was ready to make a larger purchase with a store not knowing anything about it or it's reliability so I called the Miami location, and I really wish I could remember the gentleman's name I spoke with to give him full credit, but he was very pleasant, courteous and professional. He was patient with all my questions. As a new customer I had some questions about shipping times and product availability and such before I spent $400 with a company I didn't know about. After speaking with sales rep. and assuaged any concerns I may have had. He even tried giving me a discount code for a sale that was in his system to use at check out online, but the code had expired and I thought that was a nice of him and appreciated the gesture and figured that was that... but the salesman went above and beyond any expectations when he asked me to hold for a moment and when he came back to the line he had informed me that he had generated a new discount code for me to use giving me a $20 new customer discount since I had missed the sale and to use at check out! WOW!... I was thoroughly IMPRESSED! Not just the fact that I had received $20 discount which was great but he took the time to make sure that my first time buyer experience with La Cuisine was a great one... I am an avid cook-chef and purchase utensils, appliances and supplies all the time and from now on La Cuisine is at the top of my list... Thanks for a great buying experience!
Item was exactly as advertised and fast…
Item was exactly as advertised and fast shipping. Thank you!
Promptly resolved a problem with my…
Promptly resolved a problem with my order & quick shipping.
Competitive price and flawless service.
Perfect process.
George was on top of every step to the…
George was on top of every step to the process, giving me information and updates. Excellent customer service from ordering to delivery!
Thank you,
Greg
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