De las peores compañías con las que he trabajado en mi vida. Their customer service was literally horrible. Their sales team gave me misleading information at the time of purchasing the items and then... See more
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After care is horrible. My new gas cooktop was missing 2 of the rubber bumpers off the grate when I received it. It was reported immediately by the installer. I was told it would take them 22 days to... See more
Poor after purchase communication. No delivery notice, the truck suddenly turned up at my house one day. Luckily I was home.
This is a terrible company, they don’t pick up the phones, or return back to the messages.
Company details
Information provided by various external sources
La Cuisine Appliances opened its first concept store in 2002. Our passion for good living and culinary arts started with an idea: dring joy into cooking indoor or outdoor for friends and family.
Contact info
3232 Coral Way, 33145, Miami, United States
- www.lacuisineappliances.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Zyliss brand kitchen utensil
Product as described. Good communication within there business.
Send me a product no one else seemed to…
Sent me a product no one else seemed to have....very fast service!
great piece.
5 star customer service
For a great price and free shipping I was able to get my favorite Italian appliances for much less than buying them locally. 5 stars for customer service and communication. The shipping company got it here 2 days later than promised and charged La Cuisine $50 additional to put the correct address on the shipment. 2 stars for those trucker guys, but again, La Cuisine covered the $50 address correction and called me to update me on progress so that I was not bothered with it. Another 5 stars for that.
Thanks, La Cuisine Appliances!
Amazing communication and customer…
Amazing communication and customer service. Received my items so quick. Thanks!
fast delivery and easy to contact
Diligent and responsable sales
Diligent and responsable sales. Serious and efficient installation.
Happy consumer
Good communication and competitive pricing. I wouldn't hesitate to purchase from them again.
Great price and excellent product
Great price and excellent product. Shipping was pretty fast too, despite COVID!
These guys went the distance to deliver…
These guys went the distance to deliver what I wanted.
Had what I need with fast shipping
Had what I need with fast shipping! Thank you
Great customer service
Great customer service! They kept me in the loop on the status of my product and kept the communication/options open when they didn’t have the exact model I ordered. Their flexibility and communication made La Cuisine Appliances worth going back to!
Great Customer Service
I was disappointed that one of the Ankarsrum mixer accessories that I ordered was not available/back ordered. However, the communication, emails, follow up by Maria Martinez in Customer Service were EXCELLENT. Totally different experience with ordering Ankarsrum parts with one of your competitors (Royalux)- - I would never do business with them again, while I will RECOMMEND La Cuisine Appliances to other friends. Thanks.
Small problem with FedEx on delivery…
Small problem with FedEx on delivery time.
A time was scheduled but they called to move delivery to earlier in the day. I would not be home at their suggested time so they placed me LAST on their schedule.
Professional and prompt communication…
Professional and prompt communication regarding order confirmation and shipping status. Knife received before targeted date even though it required movement from Florida to Souther California. Thank you.
Outstanding customer service
Great customer service !
Carolina went out of her way to fulfill my order
Excellent order process and shipment…
Excellent order process and shipment services. This was my FIRST time order from this company, I am very impressed their price and service .
I love it
I love it! Fit and finish are excellent (as is expected from Henckels). I really like the pivoting base for easy access from anywhere on the countertop. Unfortunately, I'll have to modify it to accept my second Henckels cleaver (I have both meat and vegetable cleavers), but I knew that before I ordered it, so that's no reflection on either Henckels nor La Cuisine. Overall, I'm really happy with it. (did I mention that the finish is really nice?)
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